Program Manager Resume Redmond, WA - Hire IT People

SUMMARY:

Over 8 years of experience in financial planning and analysis (FP&A) processes, rhythm of business, strategic planning, forecasting, budgeting, auditing, business analysis, program/project management, procurement, risk & compliance and supply chain management.

PROFESSIONAL EXPERIENCE:

Program Manager

Confidential, Redmond, WA

Responsibilities:

Generate org level weekly status reports for leadership that reflect semester goals & attainment percentages for various teams
Monitor & analyze compliance issues to ensure risk mitigation & compliance with Microsoft policies achieving approx. 96% of the milestones
Perform requirement/business analysis and build reports & Power BI dashboards for the leadership facilitating decision making
Perform & maintain information security, accessibility & privacy assessments by executing UAR, dSCM, JIT & AME projects
Manage projects with Agile/Scrum Methodologies using VSO/VSTFS/SQL BI to track team’s progress in meeting highest security standards

Program Manager

Confidential, Redmond, WA

Responsibilities:

Prepared a Revenue/Cost (COGS) Model for all the services across the org creating a P&L - All-Up View with detailed breakdown
Identified & clearly defined growth/consumption or cost/revenue drivers, assumptions & risks for security services
Developed Capacity Planning Fundamentals for various services to facilitate the service owners in developing Capacity Planning Tools
Performed Service Health & Capability Enhancement by defining KPI goals for Latency,QoS & Improving On-call health
Drove the scrum/stand-up meetings, sprint planning & retrospectives providing meaningful information to the stakeholders
Tracked the team’s progress on Livesite issues (IcM’s, PIR’s & RI’s) until resolved within SLAs

Business Analyst

Confidential, Redmond, WA

Responsibilities:

Created program roadmap and identified key milestones with timeline for execution and completion of the payout process
Collaborated with finance, legal, marketing and HR teams for incentive and revenue reconciliation process for over 500 employees
Performed manual revenue adjustments (MRAs), quota adjustment, quota relief adjustments as required
Led teams to resolve 100+ customer service tickets per month completed within target SLA (target: 95% in <72 hours)
Trained new joiners within finance team, on core business processes and compensation tools
Documented and published playbook outlining end to end incentive and compensation payout lifecycle

Financial Business Analyst

Confidential, Redmond, WA

Responsibilities:

Accelerated planning cycles with integrated Financial Planning and Analysis (FP&A) processes & rhythm of business
Performed strategic planning, forecasting & budgeting, executive reporting & performance management using SAP ERP/BI tools
Lead procurement sourcing, contract negotiations, risk & compliance, supply chain management & inventory management
Managed data reporting suite using MSSQL, MS Excel, Power BI & SSIS/SSRS for project management & requirement analysis

Financial Analyst

Confidential

Responsibilities:

Coordinated with suppliers such as Philips, Havells, Siemens to build contracts for goods procurement based on customer requirements
Managed accounts, general ledger, procurements, account payable/receivable for procure-to-pay process using SAP Tools
Built weekly and monthly financial reports to monitor and forecast financial performance - sales, revenue and P&L
Implemented key process and strategy improvements enabling 24% increase in sales in FY 2013
Managed data reporting suite using MSSQL, MS Excel, Power BI & SSRS for inventory management & sales analysis

Financial Analyst

Confidential

Responsibilities:

Led financial analysis comparative financial statement, trend & ratio analysis, bank/revenue reconciliations, auditing & reporting
Prepared reports & projections based on financial analysis past 5 years & proposed recommendations to the leadership for M&A