TECHNICAL SKILLS:

Technologies: Visual Basic (and VBA), ASP, ASP.Net, VB.Net, ColdFusion, SQL (Oracle and SQL Server), HTML5, JavaScript, C, C++,C#, XML, jQuery/jQuery Mobile/jQuery UI.

PROFESSIONAL EXPERIENCE

Confidential, Bellevue, WA

Design Thinker / Functional Analyst

Responsibilities:

• Design Thinking and Lean Tools facilitator and trainer in the IT Functional Engagement organization.
• Work with projects to use Design Thinking principles and mindsets to determine, thru iterative prototyping, what the right problem is to solve.
• Apply lean principles like Value Stream Mapping to identify areas for improvement and help build roadmaps to achieve that improvement.
• Model empathetic, action - biased behaviors to bring momentum to projects. Work with customers to understand their needs, clarify solution options, and get that work approved for work, funded, and assigned to Build Teams.
• While demonstrating the business value of close collaboration with customers, I also illustrate how this is better for us as people.
• Strong focus on human-centered design helps ensure that we are truly solving customers’ problems, which makes us feel satisfied, less stressed, and more valued, while our customers get the benefit of better products (which in turn makes them feel less stressed, more valued and satisfied)

Confidential, Auburn, WA

Lead Software Developer / Functional Analyst

Responsibilities:

• Technology for these applications includes multiple relational database management systems including Oracle, SQL Server and Teradata.
• Front-end technologies were ASP, ASP.Net, ColdFusion, C#, Javascript, jQuery and Model-View-Controller (MVC) framework.
• Agile Scrum Master. Primary technical focus was on web and mobile development.
• Featured in pages 12 and 13 of the July 2015 edition of Confidential ’s Frontiers Magazine, in an article titled “Making a Connection” about my emphasis on getting out from behind the desk to identify and solve problems for our customers
• Significant experience integrating NCM, Velocity, ERPLN, NewBreed Order Manager data into AMSEOPS and KITS applications.
• Supply Chain Systems developer focal for Mobile Application Development. Leading pilot on Mobile Safety Tip-Walks, using HTML5, CSS3, and jQuery Mobile/jQuery UI.
• Lean focal; participant of 2013 Lean+ Conference. Our group was an organizational leader in the implementation of 10x practices for the delivery of our products.
• The process we use has been shared across and outside our organization as an example of embracing Lean and agile principles and integrating them into our daily work.
• Mentor for interns and new-hires.
• Received multiple cash awards from customers for analyst and development work.
• Throughout my career as a developer I was responsible for leading a team of application developers and functional analysts.
• I helped the team move to agile software development, embrace Lean principles, and focus on the needs of our end users by engaging and collaborating with them.
• In addition, I helped the team move our agile development practices to include pair programming.
• As a programming lead, I contributed to the technical approach, opportunity identification, and value realization of products.
• As a mentor for new hires and interns, I was responsible for the advancement of employee skills and functional excellence. When we were able to hire new developers, I contributed to the strategic approach to the identification, recruitment and retention of software development talent, providing recommendations for the right skills for the right projects.
• When I transitioned to the Senior Analyst role, I leveraged my communication, presentation, and relationship management skills in collaborating with our customers to more quickly deliver better products to them.
• I regularly worked with Product Managers and technical leaders to manage expectations of customers and stakeholders I also used my curiosity, creative problem solving skills and hacker mindset to identify options that the customer had never thought of. In my role as the agile scrum master, I was responsible for backlog grooming, release and sprint planning, daily standups, and removal of impediments.
• I was also frequently called upon to engage with senior management, and collaborate with people across various levels of technical skills to arrive at the right solutions at the right time.

Confidential, Bellevue, WA

Software Process Analyst

Responsibilities:

• Participated as an assessor in six Software CMM assessments, conducting interviews and providing briefings to executives.
• Conducted several training classes on different aspects of the Software CMM, including Requirements Management, Peer Reviews and Configuration Management.
• Developed and enhanced several applications for PIC, including an on-line survey tool for companywide use (Access & VB), request-for-service database application, and measurement collection and charting tool
• Worked at several job-fairs, recruiting for Confidential .
• Instructor for Summer Intern Class.
• Responsible for developing and deploying enterprise-wide Process Improvement Community in the Confidential Employee Portal (Plumtree gadgets using ASP, XML and ColdFusion).
• Developed technical and process architecture for the Organization’s Standard Process Asset tool.