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Senior Project Manager/scrum Master/agile Coach Resume

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SUMMARY:

  • Working for 12+ years wif business & IT transformation initiatives, in Public Sector/Healthcare, Banking, Energy utilities, LMS, eCom, GIS and CRM areas, me has gained extensive program management experience, leadership skills, and technology expertise in preparing the
  • IT strategy, architecture, and implementation roadmap, and in leading the delivery to customers, managing the customer account relationship, and program/project scope, timeline, resources, and budgets. Additional areas of expertise include:
  • Facilitating functional specifications and requirements analysis sessions wif AS - IS & TO-BE process mapping
  • Preparing the SOW for development, delivery, and deployment of IT systems and solutions.
  • Preparing RFPs, evaluating responses, and recommending appropriate vendors and solutions.
  • Utilizing PM tools like MS Project, MS Visio, SharePoint, Confluence, JIRA, Clarizen, & MS Office for planning, tracking, and reporting
  • Helping Customers wif Atlassian and Enterprise Agile consulting, process modeling and DevOps implementation( both OnPrem/Cloud) Business Development for deliveries to the organization. Also advising and providing technical assistance regarding the use of JIRA as support tool for the Change process (ITIL). dis include general assistance regarding use of / opportunities in JIRA Service Desk, JIRA and Confluence. Provide s and implementation strategy in Agile across cross functional teams for areas like Scrum Modelling, Lean Agile Framework, Agile testing, Kanban, Automated Testing, User Stories, TDD, Continuous Integration - CI/CD pipeline, Testing, etc.
  • As a project manager/Scrum Master at Nagarro successfully managed end-to-end implementations of Web/mobile solutions, incident management and managing team sizes varying from 2 to 40 resources, using agile & waterfall methodologies. Also, worked wif sales and account management and enabled growing the footprint at customer sites incrementally into a 2x to 5x account. Successfully delivering consulting on several business areas. One being Agile coaching. Also provide support functions in domain architecture across client’s digital channels and is a member of the Co-operation Team working across the organization as a facilitator for DevOps and an agile and scalable organization.
  • Earlier work at Confidential includes product management, incident management over sight for day-to-day technical support for GIS products and solutions and for development and delivery of enhancements based on current trends, in an iterative agile manner. Implemented an open source solution across government & various other sectors.
  • Worked in a Microsoft .Net/ DevOps environment wif strong experience in developing technical architecture for product applications. Trained in .Net, C#, SQL, XML, RDBMS, Microsoft analysis services, Microsoft integration Services, Custom API’s, Python, Entity Framework, New Relic, AppDynamics, SolarWinds, AutoSys, TFS, SVN, JIRA, MS Project 2010, Confluence, MS Excel, MS Word, MS Visio, IBM rational rose, Agile/Scrum, Waterfall, MongoDB, Cloud Amazon AWS, ServiceNow, Jenkins, Bamboo, Docker, Kubernetes and in SSAD methods (Structured Systems Analysis and Design).
  • Adept at program governance and driving the SDLC process from concept to production, working wif vendors and teams located onshore and offshore, and in a cloud or on-prem environment.
  • Develop, implement and maintain high performing levels of software development & support services in an agile delivery team aligning wif product owner and business sponsor.
  • In line wif the organization’s core values, lead the monitoring, coaching, development and assignment of employees to provide the optimal resources required to attain the team’s objectives and deliver its mandate.
  • Excellent analytical and TEMPeffective communication / presentation skills.
  • Recognized for leadership and excellence in application and DevOps consultancy.

PROFESSIONAL EXPERIENCE:

Confidential

Senior Project Manager/Scrum Master/Agile coach

Responsibilities:

  • Recently, at Nagarro, as senior project manager, collaborating wif the CIO and business leads, has assisted in designing data warehouses on big data and data lake principles. me has also assisted the customer in the design of a Data Vault. Data is moved between multiple databases solutions like Oracle, CDL (Common Data Lake) Hadoop, Azure MS- SQL and use of ETL tools. The project includes sending data from source to CDL and then preparing data for further reporting and for use in analysis and machine learning. Worked closely wif business stake holders in identifying areas of consolidation and creating shared services group, and on business process changes needed for the proposed end-organization.
  • Implemented a Content management system using Mongo DB, SOLR, TIKAOCR and Angular on a data size of 160TB. The budget size of the project was 1.5M USD. Moving the data from various source system like oracle blobs, SharePoint, IBM FileNet and bulk processing tools like encapture to Mongo Database.
  • me has assisted a cargo operator in taking a pilot into production for "Customer Identity and Access Management" (CIAM), as a first test of a "consent" solution for supporting GDPR requirements. The "lifecycle" of the Customers Identity, along wif the evolving consents they give are handled in a central location.
  • Mobile/ Web applications:
  • Implemented Blackboard(LMS) solution for a client for managing a large portfolio of, in-service outside the academy, tracking and migrating existing data in to the LMS system.
  • Proposed a Mobile solution (Live remote inspection) which halped optimize cost by 35% by saving on multiple parameters like revisits etc. and increase accountability.
  • Product development of an energy sustainability solution for the end clients using .Net, SSIS, SSRS, cubes and SQL.
  • Development of an enterprise risk management system dat covered the entire lifecycle of the risk/response management process using Microsoft K2 workflow tool.
  • Project involves the development of a web portal to manage Buildings, Shelters and violations related to buildings. Its data centric application for managing data from across agencies, used for tracking, report generation and daily monitoring using ASP.NET, MVC 4.0, .NET framework 3.5, Entity Framework 4, SQL server 2012, Angular, WCF services, HTML 5, CSS3, bit-bucket, Adaptive Web Design and other JavaScript libraries on client side.
  • DevOps projects - CI & CD using Jenkins, Visual Studio 2013,Open Cover Code Coverage, Report Generator, FxCop, StyleCop, SonarQube.
  • Implemented test case automation using BDDfy and selenium script, implementation across account to reduce Defect density, defect leakage and subsequently improve the code quality in most of my projects.
  • Project Lead: Pre-Sales opportunities for various domains like energy & utilities, industry automation, Public Sector, Insurance companies and Banks. Worked on several rapid Proof of Concept projects in pre-sales engagements including a B2B procurement application. Collaborated closely wif sales force and prospective clients to assess needs, acquire data and configure products to prospect’s needs.
  • Day to day activities:
  • Conducted planning sessions wif business and IT stake holders and prepared the integration roadmap, outlining the various projects wif related tasks, effort estimates, resource needs, proposed timeline, and budget needs, for highly scalable projects on development, migration, support, etc. using Agile/waterfall delivery methods
  • Participating in periodic executive and steering committee meetings to appraise management on project status and progress, and obtaining key decisions needed to keep the project on-track for completion, as planned.
  • Working wif business and technology stakeholders on preparing plans for business process mapping & SOP development,, user acceptance testing, and cutover tasks for production.
  • Works closely wif Technical Solution and Enterprise Architecture group to provide technical governance and ensures compliance wif enterprise standards.
  • Responsible for scoping, estimation, cost control, capacity planning, risk management, communication management, finalization of functional / technical specifications, resource and quality management
  • Monitoring operational KPI’s, project SLA’s, client relations negotiations and customer escalations. Handled critical situations and managed to satisfy customer garnering positive feedbacks.
  • Part of innovation team, responsible to identifying gaps between product and customer expectations.
  • Drive innovation & continuous improvement of all elements related to agile Software Development and Delivery processes and activities.
  • Implemented agile transformation using Nagarro’s proprietary 6D framework for American Government, healthcare, banking and energy clients. Helped them transform their organization to agile as they seek to bring a certain structure to their current processes and achieve benefits in terms of reduced time to market and consequently reduced cost of operations. Conducted multiple workshops wif senior management at client location and exhibited our strong grasp of the Agile methodology along wif proven experience of Agile transformation using Nagarro’s 6D framework.
  • Part of Agile consultants for successful implementation/ of Agile methodology like Scrum Modelling, Lean agile, SAFe enterprise framework, Automated Testing, User Stories, TDD, Continuous Integration, Testing, etc.
  • Developed and delivered team and organization materials and workshops, building knowledge and skills to facilitate the Agile transformation.
  • Established and supported communities of practices to promote organizational understanding of Agile roles and to halp individuals develop into them.
  • Coached teams, Scrum Masters, Business Analysts, Managers and Executives on Agile values and principles to promote continuous improvement in practices and artifacts.
  • Championed cultural change and collaborated wif other Coaches on plans and techniques for accelerating and advancing the organization's transformation.
  • Senior Scrum Master
  • Handling multiple scrum teams at the same time wif project ranging from 1.5 to 3 million in budget and across various geographies
  • Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.
  • Protect development team from outside distractions, impediments, or team conflicts, and maintain focus on product backlog project timeline.
  • Work closely wif project owner in backlog management and continuous delivery of features.
  • Educate and reinforce scrum methodology and agile framework to team members and stakeholders.
  • Direct and lead development team from project initiation through the delivery of final product.
  • Understands and embodies the Agile values and principles set out in the Agile Manifesto
  • Build communication, relationships and understanding of Agile between the team and their delivery counterparts, vendors, customers, stakeholders and sponsors
  • Identifying behaviors in other teams which impact their team, working wif other SMs to resolve dis
  • Mentor and educate team and individuals in the practical benefits of agile processes.
  • Aid delivery team wif determining suitable commitments for user stories, defects, and tasking.
  • Facilitate and support team improvement (customer satisfaction, delivery throughput, quality and technical expertise through transparency, observation, diagnosis and solutions adaptation); support leadership’s involvement and understanding of the team’s evolution
  • Enhance the culture of team health - use team feedback, measurements, judgement and instincts to halp the team establish comradery, health, growth and happiness
  • Facilitate TEMPeffective team decision-making, communication and collaboration, and halp support and sustain team-level continuous improvement
  • Teach, mentor and facilitate Agile values and principles as well as Scrum and Lean practices wifin the team

Confidential

Product Consultant/Scrum Master

Responsibilities:

  • As product manager and project lead developed and implemented Confidential GIS Product Solution at various customer sites including industries like Government, Infrastructure using Microsoft technologies, ESRI stack and Web API’s.
  • Managed the project team including developers, quality analyst and designers wif a team of 15 resources and developed a simulator for managers.
  • Ensuring Projects and Programs are executed using agreed standards & processes.
  • Reviewed and approved all project documentation.
  • Resolved any problems and issues dat arose.
  • Preparing status reports for use in communication to stakeholders.
  • Escalating issues and areas of concern to senior managers.
  • Generating Work Packages and Work Instructions.
  • Designing the approach and mentoring overall technical architecture of the project
  • Involved in development and testing of the GIS product
  • Provided product support for all off-site activities.
  • Managing project using Agile/scrum framework

Confidential

Senior Software Engineer

Responsibilities:

  • As senior software engineer responsible for requirement understanding, design, development of mobile solution for key client deliverables.
  • Involved in requirement understanding, design, development as well as peer reviews
  • Developing and Automating Tests for Silverlight modules
  • Automated Tests for .Net Compact Framework core CLR Assemblies (System.XML, System. Collection, System. Resources etc.),
  • Enabling media on Nokia Handsets (N97, 5800 express music)
  • Responsible in checking in of edited files on Source Depot (SD).
  • Developing project using Agile/scrum framework

Confidential

Software Engineer

Responsibilities:

  • As software engineer responsible for analysis, design and development phases.
  • Developed & Leaded the CEO Module.
  • Worked on implementation of latest Ajax, Web parts, XML and SQL Reporting Services as a team member.
  • Designed the proper process to deploy files on Production Server.
  • System testing & Integration testing of the modules.
  • Developed Deployment Reports on the daily basis.

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