PROFESSIONAL SUMMARY:

• Compliance liaison amongst business, stakeholders and IT regarding finance, GL, AP, collections, billing, credit, invoice calculation management, processing outgoing/incoming payments, configuration of accounting, code mapping, manual/automation testing and dunning documents.
• Assessment of front - end operations and subsequent recommendations to improve revenue cycle, denial trending production and coding veracity.
• Ability to synchronize and complete multiple projects in a fast deadline-oriented environment.
• Microsoft Office Suites, Black Knight, Lenstar, Vendorscape, Phoenix, Loansphere Invoicing, Vendor Import.
• Cloud-Based accounting software (SFDC/INTACCT), E-Billing (Aderant, Elite and E-Billing Hub).
• IT enterprise application testing wifin ERP systems (Microsoft Dynamics F/K/A Great Plains, Oracle and SAP).
• Entry-Level Web-Based application testing (HTML, HTML5, CSS and JavaScript).
• Ad-Hoc Query/DIS Error Reporting.
• Entry-Level knowledge of Software Development Life Cycle (SDLC) and test project life cycle methodologies (ALM, JIRA, QTP and Agile).

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

• Perform problematic and/or trend inspection, to identify root cause analysis and resolve (when applicable) repetitive actions to increase functional system availability.
• Identify anomalies in process flow or organizational structure, that impedes financial settlement and collaborate wif various internal departments to maintain Service Level Agreements (SLAs).
• Document requirements and identify gaps in business processes through process mapping, to illustrate existing and forthcoming state.
• Collaborate wif development team to test product readiness to be deployed to production.
• Interconnect wif QA/Subsystem analysts, IT teams (application development and infrastructure) and third-party providers throughout incident management/resolution process.
• Ensure quality issues/defects are identified,documented, tracked and resolved wifin default tracking system.
• Assist wif development process of invoice automation, by responding to inquiries posed by developers during teh development cycle.
• Write and execute test cases based on product specifications and software requirements, to ensure quality of end user experience for IVR application through multiple releases.
• Conduct User Acceptance Testing (UAT) on test loans/invoices to validate developed system satisfied consumer expectations as specified in teh functional requirements.
• Utilize Regulatory Compliance to identify, resolve/escalate potential quality issues per defined process, ensuring modifications are complete before application(s) release date to end users.
• Responsible for timely billing, submission and resolution of invoices for over 100 Foreclosure, Eviction, Litigation, Deed-In-Lieu, Title Claims and Senior Lien Monitoring client portfolios wifin 18 states.
• Monitor daily client processing (manual/automated) of invoices to ensure overall accuracy, proper settlement of transaction(s) and reconciliation of expenses/fees as required.
• Produce evidence to support firm's actions in teh mortgage default process by researching state/federal laws, to remit payment of invoices submitted.
• Anticipate consumers needs and safeguard a proactive outreach to third-party vendors for current or updated pricing schedules to reflect services allocated.
• Prudently evaluate all payable batches for accuracy by using 3-way match, reporting match/mapping code inconsistencies and maintain all payable files.
• Capture and validate financial information or unusual billing arrangements to ensure data is recorded accurately in Aderant to avoid processing delays.
• Train front end staff to ensure individuals are compliant wif internal/external accounting standard and procedures.

Confidential

Client Service Specialist

Responsibilities:

• Coordinated foreign autantication and Apostille filings including but not limited to, Power of Attorney licensing agreements, patent/trademark applications and obtaining Notary /Great Seal for Hague/Non-Hague Convention members.
• Retrieved certified copies of assignments from teh US Patent and Trademark Office (USPTO).
• Drafted Articles of Organization/In corporation, prepared and filed annual reports to ensure all entities remain in active compliance.
• Liaised wif clients and any outside entities such as government agencies, corporations, vendors and law firms to facilitate teh execution diverse operational matters.
• Obtained documents, clearances, s and approvals from local, state and federal agencies to complete corporate transactions.
• Monitored and followed-up on dates associated wif teh US and foreign docket, including clearing dates and track client/management orders for adequate time response.

Confidential

Paralegal

Responsibilities:

• Analyzed and audited Residential\Commercial property agreements, Affidavits, Modifications, and chain of title to interpret property ownership and final decrees adhere to civil procedure.
• Retrieved certified copies of assignments from teh US Patent and Trademark Office (USPTO).
• Drafted and amended legal documents, such as Complaints, Motions, Affidavits, Orders, Notices, Exhibits correspondence and confidential document disclosures.
• Commenced UCC-1 financing, continuation and termination statements wif multiple County Clerk Offices.
• Maintained hearing calendars, provided litigation support including but not limited to trial preparation (witness/exhibit lists, pretrial statements, pretrial stipulations, motion for extension of time and motion to continue), and requests for production.

Confidential

Paralegal

Responsibilities:

• Supported attorneys wif drafting and analysis of Non-Disclosure/Mutual Non-Disclosure Agreements, Demand Letters, Motions, Complaints, Assignments, Residential/Commercial property agreements and various confidential document disclosures.
• Assured compliance wif municipality requirements for vacant and/or Foreclosure property registration.
• Initiated and organized foreclosure process from commencement of case through judgment to proceed wif obtaining sale date.
• Managed completion on all FHA/Conventional/VA post foreclosure referrals for all client systems including but not limited to LPS and Vendorscape.