PROFESSIONAL SUMMARY:

• Over 6+ Years of IT experience that includes 3+ years of experience in Salesforce.com.
• CRM Platform Experienced in all phases of Software Development Life Cycle (SDLC), quality management systems and project life cycle processes.
• Experience in Administration, Configuration, Implementation and support experience on Salesforce.com platform.
• Extensive experience in SFDC development using Apex Language, Visualforce pages, Classes, Web services API, Lightning bundles, Tabs, and Custom Objects.
• Experience in working wif Eclipse IDE wif Force.com Plug - in environment for writing Business logic in Apex Programming Language.
• Experience in implementation on Salesforce.com using Apex Language (Classes, Controllers & Triggers), Apex Scheduler, Batch Apex, Apex Class & Apex, Visualforce Pages, Custom Tabs, Custom Objects, Analytic Snapshots and Dashboards.
• Designed and deployed the Custom objects, Custom tabs, Entity-Relationship data model, Validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visualforce Pages to suit to the needs of the application.
• Hands on experience in developing and configuring Dashboards, Reports and Report Folders for different user profiles based on the need in the organization.
• Experience in Data Migration using Import Wizard, Excel connector, Workbench and other integration tools like, On Demand, Apex Data Loader.
• Knowledge in using Force.com Web services API for implementing web services in the application for access to data from different users.
• Experienced in Service Cloud, Sales Cloud.
• Hands on experience in convertingSalesforceclassic VF pages into Lighting using Lighting components and Lightning App builder.
• Experience in salesforceLighting Components, Controllers and Events.
• Excellent team player, self-motivated, quick learner wif good communication skills and trouble-shooting capabilities.

TECHNICAL SKILLS:

Salesforce.com: Apex, Visualforce, SOQL, SOSL, Apex Triggers, Workflows, Approvals, Email Templates, Formulas, Validation Rules, Lightning components, AppExchange, Salesforce.com, Roles & Profiles

Languages/Methodologies: Apex, Visualforce, Java, XML, UML, JavaScript, Agile, N-tier Architecture.

Technologies: Salesforce JQuery, Web Services, SOAP, REST,WSDL, HTML, Web 2.0

Version Management: Team Foundation Server, Subversion

Tools: and Utilities: Data Loader, Force Eclipse IDE, Ant, Eclipse, Subversion, IE Web Developer, Mozilla Firebug

Databases: Oracle, SQL server

Operating Systems: Windows Variants, Unix

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Salesforce Administrator/Developer

Responsibilities:

• Interacted wif business users to understand client requirements and translate them into a technical reality that is extendable and maintainable.
• Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and using other platform based technologies like Lightning component, Visualforce, Force.com API, and Web Services.
• Worked wif the off-shore development team to convey the business requirements. Conducted daily meetings wif the off-shore development team and on-site project team to monitor the development activities and changes per user requirement.
• Created user Roles and Profiles and given them Security controls and shared settings.
• Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components to suit to the needs of the application.
• Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better. Leveraged APEX Controller to make a call for external requests to retrieve data from various API’s and displayed them on to the component.
• Created custom objects and defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Developed workflow rules for various tasks and Email alerts as per the requirement.
• Developed Approval process for the application by implementing custom formulas in different stages of approval.
• Developed Apex classes and Apex Triggers for various functional needs in the application.
• Developed lightning components to customize the view and functionality of the page that were required by the organization.
• Create test scenarios on Sandbox environment and use Force.com component deployment wizard to migrate data between Force.com IDE and Sandbox environment.

Confidential, Atlanta, GA

Salesforce Administrator/Developer

Responsibilities:

• Interacted wif various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements.
• Worked on various Salesforce.com Standard objects, Custom Objects, Triggers, Classes, Pages, Reports and Dashboards.
• Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.
• Designed, developed and deployed Apex Classes, Controller Classes, Apex Triggers, and Visualforce pages for various functional needs in application.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Worked wif Dynamic Apex to access Objects and Field describe information, execute dynamic SOQL, SOSL and DML queries.
• Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
• Worked on Data Migration using Data Loader. Involved in the Data Transformation and Data Cleansing activities while transferring the data to the external system using Informatics on Demand.
• Developed pages usingSalesforceLighting custom components to create appointments.
• Involved in setting up customer portal for better service process and solution management.
• Created test scenarios on Sandbox environment, created packages and moved it between Sandboxes and Production environments to place final implementations.

Environment: Salesforce.com, Force.com, Apex Classes, Triggers, Controllers, Visualforce, SOSL, SOQL, Data Loader, Data Migration, Service cloud, Sales Cloud, Eclipse IDE, Templates, Page Layouts, LightningSalesforce, Lightning Components and Aura frameworks, Soap, WSDL, Sandbox, Windows.

Confidential, Atlanta, GA

Salesforce Administrator/developer

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Involved in administering, configuring, maintaining Salesforce.com application user profiles, roles, Permissions, generating security tokens, validation Rule, upgrade installation.
• Created Custom Objects, Custom reports and configured Analytical Snapshots to dump the data into on a regular basis for sales performance and lead generation statics.
• Definedlookupandmaster-detailrelationships on the objects and created junction objects to establish may-to-many relationships.
• Implemented case management to convert all cases customers raise though mostly email as well as web forms.
• Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.
• Designed, developed and deployed Apex Classes, Controller Classes, Apex Triggers, and Visualforce pages for various functional needs in application.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects. Used it to read, extract and load data from comma separated values (CSV) files.
• Supported the Data migration activities for migrating the data from various business centers and business center users wif the support of Salesforce.com.
• Involved in SOAP based Web Services for External Systems to communicate wif Salesforce.
• Customized the Dashboards to the track usage for productivity and performance of business centers and their Sales teams.
• UsedSandboxfordevelopments, testing and migrated the codeto production instance afterUAT testingusing change sets.
• Worked closely wif sales team and business analysts and performed detailed analysis of business and user requirements, designed the solution by customizing various standard objects of Salesforce.com (SFDC).

Environment: Salesforce.com, Force.com, Apex Classes, Triggers, Controllers, Visualforce, Custom Objects, Roles, Reports, SOSL, SOQL, Data Loader, Data Migration, Service cloud, Sales Cloud, Eclipse IDE, Sandbox, Windows.

Confidential, Alameda, CA

Salesforce Administrator

Responsibilities:

• Interacted wif various business analysts, analyzed the requirements anddeveloped the data modelto suit complex business needs.
• Createdvision, scope, and use case documents, business process models, use case diagrams, activity diagrams, and state chart diagrams.
• Interfaced wif business users to prepare and updateBusiness Process Requirements (BPR).
• Implementedpick lists, dependent pick lists, lookups, junction objects, master detail relationships, validation and formula fields to the custom objects.
• Designed, Implemented and deployed the Page layouts, Custom tabs, Components, and S Controlto suit the needs of the application.
• Usedcustom buttonsand links to enhance theuser interfaceand make data easily available for the end users
• Performedintegration testingtointegratedifferent modules together.
• Worked closely wif testers to identify bugs in the application and fixed the bugs identified during testing.
• Useddata loaderto load the data fromCSVfiles on toSalesforce.
• Used complexvalidation rules,cross object formulae, lookup rules, workflows and dynamic approval processesto implement business logic.
• Imported data intocustom objectsfrom various sources usingData Loader.
• Createdanddeployedseveralreportsfor differentuser profilesbased on the need in the organization.
• Enhanced many existing logics to improve the process flow.
• UsedSandboxfordevelopments, testing and migrated the codeto production instance afterUAT testingusing change sets.
• Created variousreportsandsetup reportsfolders to autanticate user based on their profiles (Permissions).

Environment: Salesforce.com platform, Data Loader, Apex classes & Pages, Visualforce, SOQL, SOSL, Workflow & Approvals, Custom Reports, Dashboards.

Confidential, Cupertino, CA

Java UI developer

Responsibilities:

• Analyzed work by developers and suggested improvements and modifications.
• Reviewed process requirements and formulated accurate estimates for implementation.
• Developed cloud computing applications through SQL, Hibernate and other platforms.
• Created web pages using CSS, HTML and worked on interfaces like JSON.
• Demonstrated expertise and advanced understanding of J2EE, Tomcat, and HTML5.
• Documented and ensured safety and security of cloud computing applications.
• Used complicated methodologies such as Agile for testing and implementation.
• Worked on codes wifin servers and evolved solutions for complex issues.

Environment: Java, Apache Tomcat, JSON, Java Script, HTML 5 and CSS.

Confidential, Austin, TX

Java UI Developer

Responsibilities:

• Responsible for creating efficient design and developing User Interaction screens according to the client requirements using HTML, CSS, JavaScript, and JSON.
• Developed the application as per the requirements and business rules.
• Used JavaScript for page functionality, popup screens and drop down menus on the webpage Interfaced wif third-party vendors to customizeUI solutions.
• Responsible for developing the Registration modules of the wholesale application.
• Created forms to collect and validate data from the user in HTML and JavaScript.
• Created images, logos and icons that are used across the web pages using Adobe Photoshop.
• Worked in all phases of SDLC, including requirements analysis, design and development, bug fixing, supporting QA teams and debugging production issues.

Environment: Java, Oracle 8i, Servlets, Apache Tomcat, JSON, Java Script, HTML and Adobe Photoshop.