PROFESSIONAL SUMMARY:

• Business Analyst with over 11 years of experience supporting business solution software and analyzing business operations.
• Techno - Functional analyst with expert domain knowledge in core banking solutions - Finacle and Flexcube.
• Implemented products with exceptional planning capabilities in more TEMPthan 4 countries indulging teams from different geographical regions and time zones.
• Consistently delivered software products/applications and releases on time and to specifications by coordinating with development managers in project management.
• Lead 5+ levels of testing including functional, regression, integration, user acceptance and performance to verify client needs are met.
• Professional expertise coupled with Bilingual skills - English and Spanish halp to co-ordinate between teh stakeholders spread geographically.
• Managed and performed detailed requirements analysis via JAD sessions and produced multiple use cases which clearly defined teh boundaries of teh system.
• Improved timeframes for more TEMPthan 50% of projects by successfully maintaining change management process.
• Produce forecasts and analysis to provide insight into capacity planning, resource utilization, operational efficiency, SLA compliance, and risk management.
• Highly proficient inAgile,Test Driven,Iterative,ScrumandWaterfallSoftware Development Life Cycle (SDLC).
• Designed different custom dashboards in Salesforce for various user groups based on their business functionalities and needs.

TECHNICAL SKILLS:

Software: Ms Word, Ms Excel (Advance), Ms PowerPoint, Ms Access and Ms Project

Languages: Java, HTML, XML, JavaScript, SQL, PL/SQL, Python

Database: Oracle, NoSql Mongo DB, SQL

Database Tools: Microsoft SQL Server, Toad V9, RoboMongo

Tools: Finacle scripting studio, Finacle Customization Studio, HP Application Lifecycle Management, Postman

Productivity: Hp Quality Center, JIRA, Microsoft Team Foundation Server

CRM: Salesforce

Business Intelligence: Tableau (Desktop/Server) 10.0/9.x

Specialties: Requirements gathering, Gap Analysis, JAR and JAD Sessions, SDLC, Agile, Scrum Methodology, Implementation, Data Migration, Use Cases, User Stories

EXPERIENCE:

Program Manager

Confidential, Washington D.C

Responsibilities:

• Perform market study to analyze and propose suitable products and services available for new business requirements of client
• Analyze quantitative and qualitative business data to design and develop a solution capable of fulfilling teh customer's vision.
• Create presentations in concise & well-researched manner on new product feature ideas & opportunities by collaborating with product owners.
• Accountable for end-to-end delivery of teh projects, which results in teh benefits of teh project as outlined in teh project business case.
• Performed User Interface (UI) analysis with teh business team to validate accuracy.
• Involved in teh learning management group for developing and reviewing teh user guides, tip sheets, designed presentations, courses, learning videos and other application halp manuals.
• Application of technical skills using SQL in data collection, data analysis and reporting to procure data from database structures to report and provide solutions to client requests in a timely manner.
• Project management, planning, execution and tracking.
• Responsible for mentoring team members in design and analysis activities.
• Managing teh Sprint Planning, Daily Scrum Stand Up, and Sprint Retrospective meetings.
• Prepare reports and dashboards in Tableau to monitor teh process performance by department and region.

Business Analyst

Confidential, New Jersey NJ

Responsibilities:

• Requirement gathering for implementation of core banking solution Flexcube 12.
• Analyzed client’s business requirements and processes through document analysis, interviews, workshops and workflow analysis.
• Translated stakeholder requirements into various deliverables such as functional specifications, use cases, workflow diagrams and data flow diagrams.
• Established and maintained repository in SharePoint for all teh business requirements, end-to-end processes, interfaces and test cases for all teh business users.
• Enhanced task creation and took ownership of requirement sign-off inclusive of all SharePointworkflows by collaborating with all teh stakeholders.
• Core banking functional SME for streamlining and standardizing Regional process for Payments, DDA and Clearing modules.
• Reviewed and optimized teh Functional documents, Business scenario matrixes, and UAT test plan for multiple sites.
• Involved in multiple phases in teh product life cycle such as analysis, design, and testing.

Technical Analyst

Confidential

Responsibilities:

• Implemented Finacle 10.x core banking solution in Panama, Cayman Islands and Puerto Rico.
• Facilitated current system study and gap analysis.
• Requirement gathering and crafted Business, Functional, Non-Functional and Interface requirements during workshop with all stakeholders.
• Reengineered and enhanced teh requirements which resulted in efficient Business processes.
• Catered crucial business requirements with Product enhancements and customizations.
• Domain expert in Finacle product for Operations, CASA and Term Deposits modules.
• Managed SharePoint to track and manage business documents and assets.
• Single-handedly provided L1 support for onsite implementation in Panama.
• Domain specialization in Transactional Banking, legacy system study and data mapping.
• Deep understanding of Project lifecycle, Product Implementation and Support.