SUMMARY:

• Excellent noledge and technical skills in SDLC methodologies, AGILE, ITIL &Waterfall
• Outstanding capabilities in Gathering Business Requirements, Business Modeling, developing ProjectPlan and Scope documents and assisting in FeasibilityStudies.
• Good understanding of teh AS - IS and TO-BE business processes and experience in convertingthese requirements into technical specifications for preparing testplans.
• Expertise in cross-functional people management dealing wif teams of stakeholders, designers, developers, and other personnel.
• Broad IT corporate leadership experience in handling software design, development and operationteams, wif focus on automation &optimization.
• Proven ability to deliver results, motivate empowered teams, and foster innovation, in challenging and often stressfulenvironments.

TECHNICAL SKILLS:

Network Skills: Multi-site management, Network Implementation, Cisco Solutions, Transition planning and support

BusinessSkills: Stakeholder management, Vendor management, Strategic planning, BusinessProcessAnalysis&Design,RequirementGathering,UseCaseModeling,Gap Analysis and Risk assessment and mitigationplanning.

Management Tools: Benchmarking, Balanced Scorecard and Servicenow.

XML tools: SOAPUI, XMLSpy, MapForce,StyleVersion

Microsofttools: MSOfficesuite(Word,Excel&PowerPoint),MSProject,MSAccessandMSOutlook.

PROFESSIONAL EXPERIENCE:

Confidential, Chicago,IL

Project Manager/Scrum Master

Responsibilities:

• Manage all Scrum activities which include leading Sprint ceremonies (Sprint planning, Daily stand up, Sprint refinementsession,showandtellsession,SystemDemo,retrospectivesforlessonlearnt,ScrumofScrum).
• Coachthetechnicalteamtoimprovethecurrentarchitectureandimplementtechnicalupgradesbyfacilitating them as action items and taking them as Technical debt stories inSprint.
• Jointly instrumental in increasing productivity wif product owner by 25% creating a set of stories to better understand estimate and development on Artifacts such as Product Backlog, Spring Backlog, Sprint Burndown, and Release Burndown.
• Track and communicate team velocity and sprint/release progress as a liaison wifmanagement.
• Collaborate wif client EPMO on weekly basis to share teh status of project and evaluate project performance as per release planning.
• Lead teh retrospective sessions wif team in every Sprint and use feedback from these sessions as process improvement that halps team in increased performance and productivity for on time deliveries.
• Document detailed application functional specification, workflows and businessrules.
• Provide daily and weekly progress reports of all stages of testing activities utilizing testing tools and standards.

Confidential

Deputy Project Manager/Scrum Master

Responsibilities:

• Minimized service outages by designing a more comprehensive routing architecture which incorporates fail-safe routing schedules and network redundancy. Created circuit diagrams based on revised network architecture.
• Improved customer/ patient experience through teh use of upcoming appointment reminders, initiated by integrating a Predictive Dialer into teh existing voice and data network.
• Tracked and communicated team velocity and sprint/release progress wif businessstakeholders.
• Increased team productivity and velocity by 15% by removing impediments and blockers by 50% in collaboration wif external teams and wifin desired timeframes.
• Collaborated wif management teams for teh on time delivery of assigned programs wif group and individual timelines.
• Developed logical architecture after gathering and understanding requirements based on UX/UI of theproject.

Confidential, Pleasanton, CA

Technical Business Analyst / Scrum Master

Responsibilities:

• Established Scrum/Agile Project Management techniques to manage overall project delivery,budget, preparing project plans, performed cost/benefit, burn down, analysis and project management, as well as developed project-level client relationships.
• FacilitatedthescrumceremonieswhichincludeDailyStandups,StoryBreakdown,BacklogScrub,Team SkillsBuilding.
• Executed Retrospective, Backlog Prioritization, Sprint Planning and Sprint Reviewmeetings.
• Liaison between Scrum Team, Business Team, QA, Product Owner and SeniorManagement.
• Facilitated demos, deployments, project meetings, release notes for teh sprint workperformed.
• Coached teh team to maintain Story board, Action board, charts, backlogs, etc. in SharePoint andArcher.
• Escalating an issue to leadership by removing an obstacle which resulted in early delivery of a customer issuesolution.
• Managed and monitored project progress, understood issues and risks and reported statusappropriately.

Confidential, San Jose, CA

Business Analyst

Responsibilities:

• Analyzed large datasets to identify metrics, drivers, performance gaps and opportunities for improvement.
• Identified KPIs that are most appropriate to teh business and monitored business performance.
• Conducted Weekly Business Reviews to provide business updates to executive team.
• Gathered data from diverse sources and created automated reports.
• Owned company data and metrics logic and provided noledge regarding business data.
• Provided analytics support in benchmarking and target setting efforts and Product A/B Testing.
• Assisted in entering and updating Issues (Epics, Stories, and Tasks) onto JIRA Agile application.
• Tracked milestones against timelines and updated project plan after weekly status meetings.
• Conducted meetings for understanding and documenting Project Change Requests. Updated requirement documents wif changes, published and collected Change Request sign-off approvals.
• Performed ad-hoc analysis to find performance gaps in day-to-day operations.
• Worked on large datasets to generate insights and communicate insights to guide strategic roadmap.
• Partnered wif business units, product development teams to defined performance metrics.