PROFESSIONAL SUMMARY:

• Business Systems Analyst with over 6+ years of experience in all phases of Software Development Life Cycle: gathering requirements, analysis and implementation of projects.
• Experienced in Business Process Mapping, Business Analysis, and Quality Assurance, excellent analytical skills to understand the business processes and functionality, requirements and to translate them to system requirement specifications (SRS), developing functional specifications for business process refinement and automation, data modeling, creating scope documents, and conducting feasibility studies.
• Experienced in gathering business requirements, evaluating data sources, data flow modeling, object modeling, business process modeling, case analysis, workflow analysis, functional decomposition analysis & testing various methodologies.
• In depth knowledge in waterfall methodology, agile scrum methodology and RUP methodology Use Cases, Software Development Life Cycle (SDLC) processes, Object Oriented Analysis and Design (OOA/D).
• Experienced in conducting Joint Application Development (JAD) sessions for requirements gathering, analysis, design and Rapid Application Development (RAD) sessions to converge early toward a design acceptable to the customer and feasible for the developers and to limit a project’s exposure to forces of change.
• Expertise of UML in visualizing and documenting the artifacts using Use Cases, Use Case Diagrams, Activity diagrams, Class diagrams, Data Flow Diagrams, Business Flow Diagrams, Sequence Diagrams using MS Visio.
• Experienced in conducting GAP analysis, User Acceptance Testing (UAT), SWOT analysis, Cost benefit analysis and ROI analysis.
• Exceptional ability to quickly master new concepts, excellent communicational, organizational and interpersonal skills, strong analytical and problem solving skills.
• In Depth understanding of the AS - IS and TO-BE business processes and experience in converting these requirements into technical specifications for preparing test plans.
• Strong knowledge of relational databases and concepts. Experienced in working with SQL queries for back end testing.
• Proven ability to work under pressure, prioritize and meet deadlines. Open to dynamic work environment and ability to work collaboratively with business analysts, testers, developers and other team members in the overall enhancement of software product quality.
• Scheduled meeting with developers, SMEs and testers to collaborate resource allocation and project completion.
• Expertise in requirements gathering through direct user interviews, workshops, secondary market research and databases.
• Experience working with business users, vendors as well as senior management.
• A balanced blend of Business, IT and Project management skill with strong in-depth and breadth of experience with multiple industry, technologies, frameworks and processes.
• Highly motivated self-starter with excellent communication, presentation and interpersonal skills, can perform well both independently and with a team, always willing to work in challenging and cross-platform environments.

TECHNICAL SKILLS:

Business Analysis: MS Visio, Test Manager, Test Director, QNXT, Win Runner

Project Management: MS Project (Server), Creative Pro Office, JIRA

Operating System: Windows XP, Windows 7, UNIX, Linux

Automation Testing: IVR Cyara automation, Unified Functional Testing (UFT)

Languages: C++, J2EE, VB, HTML, XML, SQL, PLSQL, C#

Application: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Visual Studio, Share Point, Rational Suite, Micro strategy, MS Visio, Igrafx

Database: MS SQL Server, Oracle 8i, 9i, 10g, MS Access

PROFESSIONAL EXPERIENCE

Confidential, Long Beach, CA

Sr. Business Systems Analyst

Responsibilities:

• Analyzed and created well written Functional Requirements Documents (FRD).
• Extensively used MS Visio to develop the solution concept, business timeline and various diagrams.
• Developed weekly reports that were used by management to assess the percentage of progress being made by the project team and compared it with hours burnt.
• Reviews, analyzes, and evaluates business processes and associated IT application requirements.
• Analyzed business requirements and segregated them into high level and low level use cases, activity diagrams, and sequence diagrams using Rational Rose according to UML methodology.
• Conducted one-on-one meetings with the project SMEs to gather the requirements.
• FollowedAgile Iterative development approachand was involved with all iterations of the development life cycle and risk management.
• Prepared Business Process Models and business rules that included modeling of all activities of business from conceptual to procedural level.
• Understood and articulated business requirements and rules from user interviews and then converted requirements into technical specifications.
• Documented business workflows as well as in UML diagrams.
• Prepares high level user documentation and any other required materials.
• Identifies opportunities for improvement, develop solutions and document processes requiringchange or where new processes need to be developed. Provides recommendations for implementation.
• Problem solves with other departments to ensure all requirements have beendocumented.
• Ability to establish and maintain positive and effective work relationships with coworkers and clients.
• Performed Gap analysis by identifying existing technologies, documenting the enhancements to meet the end state requirements.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD using UML.
• Assisted with user testing of systems (UAT), developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
• Used Test Director to coordinate and manage the master test plan, test scripts, testing resources, pass vs. fail cases and the entire testing process.
• Worked with development and testing teams to accomplish timely release objectives.
• Developed timelines for project delivery, and managed projects and resources to successful completion.

Confidential, Sacramento, CA

Business Systems Analyst

Responsibilities:

• Interacted with client groups to determine user requirements, Business rules and goals. Utilized Rational Unified Process (RUP) to configure and develop process, standards, and procedures and create a Business requirement Document (BRD).
• Interacted with Subject Matter Experts (SME’s) and stakeholders to get a better understanding of client business processes and gather business requirements.
• Analyzed business requirements and segregated them into high level and low level use cases, activity diagrams, and sequence diagrams using Rational Rose according to UML methodology.
• FollowedAgile Iterative development approachand was involved with all iterations of the development life cycle and risk management.
• Tested the enrollment of members in Facets Perform testing of HIPAA 5010 transactions 837P, 837I, 837D, 834, 835, 270,271, 276 and 277.
• Worked on migration of HIPAA 4010 to 5010.
• Provide extensive experience working on healthcare reform changes and Smartened.
• Design and created Test Plan and Test Cases for HIPAA 5010 project and execute them.
• Performed the testing of (270/271) eligibility inquiry and (834) enrollment.
• Identified scenarios based on business requirements and HIPAA compliance for 837 Claim transactions.
• Involved in Gap Analysis for ANSI ASC X12 837 and 834.
• Tested the User interfaces for the Health care web application
• Involved in User Acceptance Testing (UAT) with Business to make them understand the Major Functionalities of the Application. Tested applications in QA, Training and UAT Environments
• Tested user warning message for providers, Subscriber/Members during the claims processing.
• Wrote clear, concise detailed system requirements specification (SRS) documents and user documentation in accordance to guidelines and standards of a level where developers can interpret, design and develop the application with minimum guidance.
• Designed the business requirement collection approach based on the project scope and SDLC methodology.
• Defined program and project goals, objectives, products, services, constraints, assumptions, risks and facilitated processes by working with the project team, sponsor, and stakeholders to baseline the scope of the work and enable development of the plan.
• Responsible for extensive level of project documentation.

Confidential, Plano, TX

Business Systems Analyst

Responsibilities:

• Interacted with business owners, Users and Stakeholders to identify business system needs, evaluated solutions for business problems.
• Involved in collecting and documenting the requirements that were critical to the Business Process (BPM) and using those requirements to design application software using a Use Case approach.
• Interfaced with Team Leaders to identify and analyze the given information, procedure and decision Flows. Worked on BRD, and FSD.
• Created daily, weekly and summary reporting and performance insights for the following programs: even performance for tab, including Advertised vs. non-advertised sales, Power Hours, Early Birds, BOGO and like-themed events.
• Strong requirements analysis and business process document skills for POS systems.
• Conducted previews and User Acceptance Test (UAT) sessions with the marketing team.
• Worked with system Analysts to create application's Functional and Non- Functional requirement document.
• Developed USE Cases for the application and prepared the detailed Workflow Diagram based on the proposed enhancements, business logics and rules and translated them to USE Cases for Live Archive.
• Devised extensive E-mail marketing campaigns regularly & kept a track of positive as well as negative feedback for improvisation.
• Collected Requirements Interviewing Stakeholders, Business Partners, and End Users.
• Organized JAD sessions with Business stakeholders/SMEs for gathering requirements for the new upgraded platform: estimated project resources, timing, and sequence of deliverables.
• Building templates and dashboards for customized views of the data specific to each group and line of business.

Confidential, Plymouth, MA

Business Analyst

Responsibilities:

• Interacted with business owners, Users and Stakeholders to identify business system needs, evaluated solutions for business problems.
• Followed the RUP framework of iterative software development life cycle.
• Analyzed and documented information system requirements and the corresponding impact on business processes.
• Prepared Business Required Document (BRD) supporting document containing essential business elements, detailed definition and description of the relationship between the actors.
• Designed and developed Use Case Diagrams, Activity Diagrams, and Data Flow Diagrams to define the Business Process.
• Worked as a team with other business analysts to make an object-oriented model of the application and create use cases.
• Identified the various table level changes required to implement the new products and changes.
• Responsible for maintaining requirements traceability matrix across all deliverables of the project.
• Performed GAP Analysis for new functionality requirements and prioritized them based on the business needs.
• Responsible for interacting with the developers to explain the proposed changes and understand the system requirements to handle these changes.
• Performed Requirements Change Management
• Analyzed Software Requirements documents and Business Requirements documents to get a better understanding of the system on both Technical and Business perspectives.

Confidential, Toronto, ON

Business Analyst

Responsibilities:

• Gathered and documents the requirements using QC.
• Responsible for creating test cases in Mercury Quality center.
• Discussed these requirements with other members of the team like the DBA, lead and application developers.
• Performed project management activities such as task scheduling, resource allocation and developing charts.
• Designed detailed logical class diagrams, activity diagrams and other high level process flows.
• Facilitated JAD (Joint Application Development) sessions with the management team, stakeholders.
• Performed high level security data risk analysis, GAP Analysis among different applications, incorporated these gaps into models and documents.
• Co-Authored in making the Use-cases and the functional requirements document.
• Worked with the team to develop a test base, plan and then create test cases, test scripts and documented them using Test manager.
• Worked with application developers to create a test strategy to implement various phases of testing like Unit testing, volume testing and Integration testing.
• Facilitated UAT (User Acceptance Testing) with the stakeholders, management team.
• Performed data validation and data integrity checks by writing SQL Queries against SQL Server DB and made sure test results matched the expected results based on the business requirements.
• Participated with the development Project Team with ongoing analysis of the system and made recommendations to fine tune the system for better performance.
• Documented and delivered Functional and Non Functional Requirement Document to the project team
• Evaluating the Design Quality (Physical design checks, Normalization, Standards, Security).
• Gathered business requirements by conducting detailed interviews with business users, stakeholders, and Subject Matter Experts (SME’s).
• Communicated and interacted on a regular basis with the project manager and development team during different stages of the project.
• Prepared Business Requirement Document and used Rational Requisite Pro to manage, analyze, and convert business requirements into functional specifications.
• Developed use cases from requirements and created UML diagrams such as use case diagrams, activity diagrams, and sequence diagrams.
• Designed Data Flow Diagrams (DFD’s), Entity Relationship Diagrams (ERD’s), and web page mock ups using Rational Rose.
• Worked with Rational Clear Case and Rational Clear Quest to automate and enforce the development processes and aid with configuration management.
• Prepared project progress reports and status reports and submitted to the management on an ongoing basis.
• Assisted with required data analysis, interpretation, correction and document presentation for various assignments.