SUMMARY:

• Senior Business Analyst / Scrum Master wif extensive experience in information systems, product development, contract management, business process workflows, data warehousing (EDM), and regulatory reporting.
• Knowledge of both functional and technical skills lend a blended approach to planning, organizing, and facilitating requirements elicitation.
• SOW, System/Software implementation, business/data modeling (CASE), structured methodologies, full life - cycle development, testing, process improvement, business requirements gathering, OOA/D, code review (SQL, SOAP, XML, Json, Java).
• Oracle DBA emphasis - Administration, Backup & Recovery, Performance Tuning, PL/SQL, SQL scripts. Oracle Financials, 9i and 11i.
• ERP - J.D. Edwards modules: A/R, A/P, Sales Order Processing, Contract/Service Billing, Time Accounting, Job Costing, G/L. PeopleSoft. Technical writing for three years. CostPoint financials, Deltek Cobra, Cognos/Query Studio, PRMS, MS Office, BPCS.
• Dashboards and KPIs. Internal Audits, Compliance, Sarbanes-Oxley. Financial Reporting.
• Scrum Master/Agile Expert/Scrum Product Owner assignments.
• AS/400 - AS/400 Query, SDA, DFU, SEU. AS/400 System courses, RPG/400 CL programming, LAN, Wan, e-Security, Visual Basic, Lotus Notes, and Java. EDI, Visio, Client Access, MS Project, FasTax.Network Security courses - CISSP preparation, Middleware, Network Storage.

PROFESSIONAL EXPERIENCE:

Confidential, Franklin, TN

Sr. Business Analyst

Responsibilities:

• Agile/Scrum - Sr. Business Analyst for implementation of CFPB mandated changes to TRID. Functional Requirements Document - Use cases, Business Rules. Daily Stand Up, Retros, Demos.
• Collaboration wif client mortgage personnel, legal, and compliance for needs assessment, design, and definition. Documented “as is” and “future state”. Created Business Impact Statement to identify gaps in NetOxygen related to TRID mandated reconfiguration of teh Loan Estimate, Closing Disclosure, web pages, calculations, and numerical presentations. UAT - working wif teh technical staff to ensure coding is properly integrated wif teh custom applications.
• Security wif respect to GDPR.
• NetOxygen - LOS, TFS, Microsoft Office, Sharepoint.

Confidential, Glen Allen, VA

Sr. Business Analyst

Responsibilities:

• Agile/Scrum - SPOC between business and IT for insurance domain. Requirements gathering for build of commercial property & casualty lines of business. Requirements elicitation for rate, quote & bind, and issuing Workmen’s Compensation policies. Bi-directional systems integration wif submission intake, document management, data aggregation and policy booking. Functional Requirements Document - Use cases, Business Rules. BRD, UML. Stand Up, Retros, Demos, Grooming and Planning Sessions.
• BI - Reporting, online analytical processing, analytics, data mining, process mining, complex event processing, business performance management, benchmarking .
• Collaboration wif senior stakeholders for needs assessment, design definition, and systems integration solutions. Documented “as is” and “future state”. Resolved Jira tickets for insurance applications.
• Jira, Confluence, Microsoft Office.

Confidential, Irving, TX

Sr. Business Systems Analyst

Responsibilities:

• Agile/Scrum - Business requirements gathering for build-out for Loan Origination Mortgage platform H2O. Created process flows for loan origination, AUS, warehousing, and closing “As is” and “future state”. Data and process mapping for QMS.
• Liaison role between business and technology (internal stakeholders). User stories from business requirements and functional test cases (UAT) for functional requirements. Epic creation. Use cases, Business rules & Wireframes. Problem-solving abilities and multi-tasking capabilities. Stand Up, Retros, Demos, Grooming and Planning Sessions.
• Translated business requirements into technical solutions. Deployed appropriate levels of end-to-end testing of resources across teh .NET project.
• BI - Reporting, online analytical processing, analytics, data mining, process mining, complex event processing, business performance management, benchmarking .
• Visual Studio (TFS), Microsoft Office.

Confidential, Irving, TX

Business/Systems Analyst

Responsibilities:

• Agile/Scrum - Business requirements gathering for conversion to reverse mortgage platform (internal stakeholders). Loan Origination. Created process flows for REO and Foreclosure activities in BlueWorks. “As is” and “future state”. Epic creation. Use cases, Business rules. Included links to systems, audit documentation, and sub-processing services and applications. Problem-solving abilities and multi-tasking capabilities. Stand Up, Retros, Demos, Grooming and Planning Sessions.
• SQL server, stored procedures, data searches to map fields to teh Dialer to determine loan information being passed to teh call center. SQL scripts, data marts, process mapping, QMS.
• SQL Server, BlueWorks, Microsoft Office.

Confidential, Dallas, TX

Sr. Business Systems Analyst/Scrum Product Owner

Responsibilities:

• Analyst for Lexis-Nexis Proofing (Insurance and Banking) implementation for Identification-Autantication solutions in teh Call Center. Risk assessment/AML/Fraud prevention. Data modeling and process mapping, QMS. eCommerce: Gathering business requirements; constructing workflow and process diagrams; studying system capabilities for Framework (architecture). Analyzing external/internal stakeholder requirements, working wif developers for product integration in Call Center. Developed wireframes, worked in code in teh Digital space. Mobile App development - Android.
• Project Management: Followed Scrum Master, Agile Expert, and Scrum Product Owner methodologies. Created teh Project Charter or Statement of Work. Epic creation. Identified use cases for sprints. Worked wif external/internal stakeholders for story grooming. Stand Up, Retros, Demos, Grooming and Planning Sessions.
• BI - Reporting, online analytical processing, analytics, data mining, process mining, complex event processing, business performance management, benchmarking .
• Implemented new autantication technology in Call Center for bank, property/casualty, auto, fire as teh transactions effected teh lines of business. Credential creation following NIST guidelines; multifactor security. Met regulatory requirements for bank and insurance. Created RFPs and involved in vendor selection process.
• Determines operational objectives by studying business functions; “as is” and “future state”. Defines and documents customer business functions and processes using Visio, PowerPoint, and Mega. Business Decision Documents, Business Case Documents, Business Requirements Documents, UAT, testing requirements, and metrics. Code review for Java. Functional Requirements Documents - Use cases, Business rules & Wireframes. UAT testing for websites.
• Acts as a liaison between departmental end-users, technical analysts, information technology analysts, and consultants; interfaced wif high level executives. Interpreting workflows for V.P.s.
• Reporting requirements wif data marts using QueryStudio. SAP PS and PPM for project management and business volume metrics. SAP FI - G/L, A/R, A/P, Payroll Benefits.
• Microsoft Office, Lotus Notes, Service Manager, Sharepoint, SAP, Query Studio, code review (SQL, SOAP, XML, Json, Java, Jira). Completed over 365 hours of technical through employer.

Confidential, Garland, TX

Business Systems Analyst

Responsibilities:

• Analyst for J.D. Edwards E1 conversion from FMS.
• Requirements gathering for teh conversion (internal customers). Functional Requirements Documents - Use cases, Business rules. Risk Assessment, QMS.
• , process flow documentation, test scripts, ACH, Positive Pay.
• J.D. Edwards E1 9.1, Microsoft Office.

Confidential . Orangeburg, SC

Business/Systems Analyst.

Responsibilities:

• Analyst internal audits responsible for documenting ERP processes and procedures in Orangeburg, SC, McRae, GA, and Charlotte, NC.
• Excel VBA applications. Streamlining downloads from teh AS/400 and manipulating formulas in Excel. Create Visual Basic macros for reporting applications.
• Troubleshoot AS/400 issues wif downloads and queries for financial analysis.
• Payables processing for two plants - $26.8m weekly. Data modeling.
• Inventory and standard cost accounting.
• Documentation for teh manufacturing and IT processes in PRMS and J.D. Edwards. Risk assessment/fraud prevention, QMS.
• BI - Reporting, online analytical processing, analytics, data mining, process mining, complex event processing, business performance management, benchmarking .
• Workflow reprocess engineering for labor and resource management.
• AS/400, BPCS, PRMS, J.D. Edwards 7.3 modules for A/P, G/L, Inventory, Costing, and Procurement, Query tools.

Confidential, Columbia,SC

Business Analyst

Responsibilities:

• Business Analyst responsible for teh management and monitoring of teh Cobra Earned Value Management (EVMS) program. Claims, Medicare, Medicaid.
• Contract management, internal audits, fixed assets, CMDB, metrics.
• Generate monthly invoices from CostPoint and Cognos. Project analysis and reporting.
• Monthly labor reports from CostPoint and Cognos.
• Writing policies and procedures for teh project setups, billing, labor, and Cobra functions. Risk assessment/Fraud prevention, QMS.
• BI - Reporting, online analytical processing, analytics, data mining, data mining, process mining,complex event processing, business performance management, benchmarking .
• CostPoint, Deltek Cobra, Sharepoint, Cognos, MS Project, PowerPoint, Excel, Word, Tao, Outlook.

Confidential, Coppell, TX

Business Analyst

Responsibilities:

• Financial Analyst performing inventory reconciliations for seven countries.
• Month-end close operations, standard cost changes, commercial invoices, debit memos, intercompany reconciliations, journal entries, currency exchanges, A/R. Data modeling and data warehousing.
• BI - Reporting, online analytical processing, analytics, data mining, process mining,complex event processing, business performance management, benchmarking .
• PeopleSoft conversion, Microsoft Office.

Confidential, Dallas, TX

Financial Analyst

Responsibilities:

• Financial Analyst. Preparation of monthly management reports, Hyperion-Essbase. Financial statement preparation. Management reporting and key performance indicators.
• BI - Reporting, online analytical processing, analytics, data mining, process mining,complex event processing, business performance management, benchmarking, QMS.
• Inventory analysis and costing.
• Cost accounting, month-end close, journal entries.
• Documentation for Sarbanes-Oxley.
• AS/400 - BPCS, Oracle 11i - G/L, A/P, A/R, Discoverer, Hyperion-Essbase, Powerpoint, Excel, Word, Web-based tools and accounting systems, Microsoft Exchange.

Confidential, Dallas, TX

Senior Accountant.

Responsibilities:

• Sr. Accountant. Cost accounting.
• Cut checks for $3mm run and $1mm run.
• Intercompany billings, bank reconciliations for A/P.
• Payroll processing and check run for 300 in multi-state environment. Quarterly returns.
• Sales tax clean-up for ten months of filings. Sales report audits/compliance.
• Collections - reclaimed cash of approximately $75k. Expense report audits.
• Conversion to Oracle 9i. Coins, Phoenix Frontend, Cold, Outlook, Synergy, HR Suite

Confidential, Dallas, TX

Accountant/Financial Trainer

Responsibilities:

• Financial Accountant. Financial trainer and third level support.
• Accounts receivable, accounts payable, purchase orders, job management, service contracts, service tickets, General Ledger, and inventory.

Confidential, Dallas, TX

Project Management/Business Analyst

Responsibilities:

• Project Manager. Implemented Contract/Service billing module in a two-company conversion. Full lifecycle development.
• Process improvement implementation. Train teh trainer sessions.
• Problem-solving abilities and multi-tasking capabilities.
• JAD sessions for business process development and requirements gathering. Developed test scripts. Technical writing.
• Supported and implemented Sales Order Processing, Distribution,Accounts Receivable and Accounts Payable, Time Accounting,G/L, and Job Costing.
• Implemented Collections module, Vertex Sales and Use tax program datresulted in teh discovery of a $400k underpayment. Risk assessment, QMS.
• Internal audits and compliance, QMS.
• Supported Macola for manufacturing operations.