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Senior Data Analyst Resume

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Walnut Creek, CA

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SUMMARY:

Business Intelligence Analyst with over nine years of work experience. Excellent in applying data driven analytical approach to identify, articulate and visualize business process problems. Experience in providing actionable insights and recommending solutions that help senior leadership make informed decisions. Ability toestablish goal driven KPIs for cross - functional business processes with the intent to improve traceability, efficiency and effectiveness of strategic organizational processes and customer deliverables.

SKILLS:

  • Dashboard development using Tableau, SSRS, SAP Business Objects
  • Perform powerful data analysis and create sophisticated data models
  • Create user experienceto cater to various target audience
  • Project Management knowledge including scoping, planning and reporting to leadership
  • Improve workflow and efficiency using Lean principles
  • Cross-functional team leadership

EXPERIENCE:

Confidential, Walnut Creek, CA

Senior Data Analyst

Responsibilities:

  • Lead analyst responsible for identification and analysis of data trends and validate data accuracy.
  • This dashboard collated deal, vendor and payment data from multiple sources, rationalized key financial data points across those sources, and identified relationship between payment trends and vendors.
  • The solution automated data acquisition and processing and created a unified visualization of the KPIs which helped with adoption across various teams.
  • The dashboard was designed in Tableau with SQL backend.
  • Led a team of analysts responsible for analysis, design and validation of project outcome.
  • This project looked at more than 100 legacy operational reports that catered to various business processes, consolidated their KPIs, and established a redesigned format that is generic and extensible for future expansion.
  • This approach led to 30% reduction in report inventory. In addition to performing the lead analyst role, I was also responsible for project scoping and planning iterations.

Confidential

Lead Analyst

Responsibilities:

  • Responsible for analysis, development and documentation of the standard operating procedure (SOP).
  • This initiative created and published standardized reporting templates that Corporate, Claims, Service Desk and IT departments used for operational reporting.
  • The standards laid out in this initiative were followed by templates created in SSRS, SAP Business Objects and Tableau reporting tools.
  • Analyst responsible for design and development of data access and UX layer.
  • This dashboard collated operational performance data of teams from multiple business units, standardized the data into a single schema, and displayed it using a PowerPivot interface.
  • The dashboard was published via SharePoint to middle and senior leadership.
  • Due to performance requirements, a non-standard tool like Power Pivot was selected over standard options like Tableau or SAP Business Objects.
  • Participated in the creation of KANBAN board to display team's work allocation and performance data.
  • Applied Lean principals focused on solutions to expedite service turnaround time.
  • This initiative delivered outstanding value to customers by reducing overall request completion time from 40 to 14 days.

Confidential, Mayfield Village, OH

IT Applications Specialist Associate

Responsibilities:

  • Reporting platform standardization initiative
  • Served as a developer on the team assigned to evaluate and migrate Microsoft Reporting Services reports to BusinessObjects Reporting platform.
  • By the end of this initiative, the team had consolidated reports and reduced inventory by 50%.
  • Developed keyword search and analysis report.
  • The service management team wanted a tool to proactively identify trends across incoming incidents and relate them to previously addressed incidents / problems.
  • The tool had to be flexible to support multiple libraries of key words, lucid enough for these libraries to be self-serviced by business analysts, and powerful enough to search across multiple fields in incident and problem management data.
  • The solution leveraged SSIS to integrate SharePoint with SSRS reporting application to construct a self-service front end, which was integrated with incident management system in the backend.

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