Professional Summary:

• Around 8 years of IT experience with an emphasis on Business Analysis. Worked closely with various project stakeholders, SMEs, and staff to understand and document business requirements for new applications along with enhancements to existing applications.
• Excellent technical writing skills to create Business Requirements Document BRD , Functional Specification Document FSD , Non-Functional requirement Document and Use Cases Specification.
• Researched, created, reviewed, and revised requirements documents and use cases. Rendered support to the Project Manager thought the project life cycle including development of project scope, collection and documentation of business requirements, preparation of related process documentation, change control documentation and coordination of user acceptance testing.
• Exceptional analysis skills with an ability to transform the needs of Business users and Stakeholders into functional/technical requirements
• Interviewing SMEs and Stakeholders to get better understanding of Client Business Processes.
• Adept at preparing business requirements BRD's , defining project plans, writing system requirements specifications, and delivering project/status reports
• Experience in management of requirements thought the Software Development Life Cycle SDLC such as Planning, Analysis/Design, Development and Testing for the software/system development process.
• Experience in using Rational Suite for requirement management Traceability.
• Proficient in using RDMS concepts with oracle 11g and Microsoft Access.
• Experience in working with databases and ETL Tools.
• Possess reasonable understanding of different relational databases, writing simple/complex SQL queries, and generating reports.
• Familiar with testing tools to design and develop test plans and test scripts and good at quickly learning technologies and systems that are organization/project specific
• Experienced in developing test cases and other quality assurance using HP ALM.
• Experience in Requirement Analysis, JAD Sessions, and process modeling using UML, Business and System reviews.
• Proactive team player with demonstrated problem solving and analytical reasoning abilities
• Excellent written and oral communications skills with a results-oriented attitude

Confidential

Senior Business Analyst

Project Scope:

Reported to Senior Business Operations Manager and helped the online banking and financial application. Apart from being BA for various transactions like accessing personal accounts, checking account balances, payment of recurring bills, such as mortgages and loan payments, transfer funds, and other products and services was involved in requirement analysis of their state of art Mobile application suite. Agile methodology was implemented throughout the project and application was a hosted on SaaS instance.

Responsibilities:

• Performed Gap Analysis to check the compatibility of the existing system infrastructure, features and functionality with the new business design using the As Is and To Be methodology.
• Developed use cases from requirements and created UML diagrams such as use case diagrams, activity diagrams and sequence diagrams
• Facilitated the User Acceptance Testing UAT with Business Users, documented any issues or defects and eventually got sign off from the right parties.
• Prepared Business Requirement document to manage. Analyze and convert business requirements into functional specifications
• Communicated and interacted on a regular basis with the project manager and development team during different stages of the project
• Gathered business requirements by conducting detailed interviews with business users, stakeholders, and subject Matter Experts SME's
• Managed schedules and collaborated with different teams working on the project
• Prepared project progress reports and status reports and submitted to the management on an ongoing basis
• Acted as liaison between the senior management and different teams with effective presentations
• Made sure the test cases and test process guarantee accountability to business requirements

Environment: Windows, MS Office MS Word, MS Excel, MS Power point, MS Visio , Java, Oracle, UML, SQL

Confidential

Senior Business Analyst

Responsibilities:

• Extensively gathered requirements from all users, SME's and key personnel to understand the current functionality of the existing system.
• Assisted in modeling and documenting the end-user's As-IS workflow and TO-BE business processes
• Created artifacts such as use cases, and developed use case diagrams, activity diagrams and sequence diagrams using MS Visio
• Designed requirements traceability matrix to trace/manage business requirements
• Interacted with the development and testing teams to improve overall quality of the application
• Prepared Business Requirement Documents BRD's after the collection of Functional Requirements from System Users that provided appropriate scope of work for technical team to develop prototype and overall system.
• Establish documentation for Agile methodology for implementation with a very water-fall-centric development team.
• Made sure the test cases and test process guarantee accountability to business and systems requirements.
• Involved in the testing phase right from the Unit testing to the User Acceptance testing.
• Assisted in development of training materials for new technology and process improvements

Environment: Windows, MS Office MS Word, MS Excel, MS Power point, MS Visio , Java, Oracle Career Progression

Confidential

Sr. Business Systems Analyst

Selected Responsibilities:

• Facilitated SCRUM ceremonies Grooming, Sprint Planning, Daily Stand-Ups, Retrospectives, Review .
• Protected team from over-commitment, managed backlog, prioritized resolution of defects/bugs as evidenced by the on-time delivery with three Scrum teams.
• Track and communicate team velocity and sprint/release progress
• Conducted interviews with the user for gathering requirements and analyzing the data. Conducted Joint Application Development JAD for communicating and managing expectations.
• Gathered and documented the requirements that are critical to the business mission and used those requirements to design application software using Use Case scenarios.
• Analyzed As-Is process flow and created a To-Be state. Conducted Gap, risk and cost benefit analysis.
• Referred repository for requirement documents and created Business Requirement Document System Requirement Document.
• Created Use Cases, Workflows, wireframes and Screen Shots for the visualizations of the application. Created Epics, user stories and prioritized tasks.
• Assisted in development of an architectural solution so that the application meets the business requirements, resolve open issues, and change requests.
• Considered change requests and documented issues, risk, gaps, impact. Provided business owner with information, documents and recommendations to take decision.
• Facilitated DBAs for data mapping and executed SQL queries to filter data from the MS SQL database.
• Assist importing, cleaning, transforming, validating or modeling data with the purpose of understanding or making conclusions from the data for decision-making purposes.
• Presenting data in charts, graphs, and tables, designing developing relational databases for collecting data.
• Worked with SQL queries to extract application data to perform application validations.
• Co-created Test Plans, Test Cases. Used HP Quality Center for loading the test scripts and logging defects and provided the data-mapping document to the ETL team.

Tools Technologies: Agile Scrum, Windows 8, MS Project2013, MS Visio 2013, MS SharePoint, Tableau, HP Quality Center, SQL, CSS, HTML 5, XML, MS Office 2007.

Confidential

Business System Analyst

Responsibilities:

• Documented the business logic and associated validation logic.
• Gathered Business Requirements through brainstorming sessions on global calls.
• Understand the Business/Technical requirement and prepare high-level Design document for various projects in Childcare enhancements like Benefit Calculation, Eligibility Determination rules, Cash Programs, MMIS etc.
• Analyzed User stories and developed test case negative and positive scenario and wrote the test cases
• Involved in project management using MS Project
• Documented and tracked requirements in Mercury Quality Center.
• Acted as a liaison between the development team, QA team and the Business team and resolved any conflicts due to change in requirements.
• Involved in making Use Case Diagrams, Activity Diagrams, and using analysis and design models tools like MS Visio, Rational Rose through RUP, Agile and Waterfall Model
• Created Requirements Specification Document that translated business requirements into Technical specification including business and validation logic for ease of understanding to the development team.
• Used case diagrams using Rational Rose UML and followed Agile at every stage of the process.
• Very closely involved in all phases of SDLC from gathering requirements to testing.
• Used Requisite Pro for the Requirement Documents Preparation and Prepared Business Process Models that include modeling of all the activities of the business from the conceptual to procedural level. Followed top down, leveled technique for building Business Process Models.
• Developed the systems implementation project management plan with milestones and steps from procurement of vendors to project implementation and maintenance.
• Designed and developed Use Cases using UML and Business Process Modeling.
• Used MS-Visio for flow-charting, process model and architectural design of the application.
• Analyzed and translated business requirements into system specifications utilizing UML and RUP methodology
• Designed and developed project document templates based on SDLC methodology
• Conducted JAD sessions with end-users to identify user requirements and also to collaborate with developers for application development.
• Ensured that all Lines of Business specifications were consistent in form and function to the Diamond Base