SUMMARY

• Dynamic, result - driven IT Professional with 8+ years of referable expertise with excellent understanding of Business Process Flows, Case Tools, and Business Analysis.
• In depth noledge of Software Development Life Cycle process which includes Waterfall, Spiral methodologies.
• Effective in interfacing with user groups to prepare/update Business System Requirements and Specifications for applications involving Infrastructure components, Databases, Web applications, Mainframe and other type of security systems.
• Expertise in Project Management i.e. Project Scoping, Planning, Estimating, Scheduling, Organizing, Directing, Controlling, Budgeting and Drafting Remedy Procedures.
• Highly skilled in writing Business Requirements Document (BRD), Use Case Specifications, Functional Specifications Document (FSD), Systems Design Specification (SDS) and Systems Requirements Specification (SRS).
• Expert in detailed development of effectual use cases, requirements, traceability matrix, requirements issue log, requirements change control, UAT test plan utilizing excellent business writing skills.
• Expert in creating Narrative Use Cases, Data Flow Diagrams, Activity Diagrams, Work Flow Diagrams and Sequence Diagrams to define the business Process Model and Data Process Model using UML Rational tools/ MS Visio.
• Experience in handling large data with expertise in data modeling, data quality assessments and BI reporting.
• Proficient in tracking the progress and productivity through generation of reports for the employee's onsite.
• Excellent requirements gathering and elicitation skills, assessing user needs, interviewing the business area and providing as a liaison between IT and Client.
• Exception problem solving and sound decision-making capabilities, recognized by alternative solutions and confident, accurate and excellent communication and interpersonal skills.

TECHNICAL SKILLS

Business Skills: Project Management, Resource Management, Content Management, Requirements Gathering and Analysis, Strategic Planning, Logistics and Merchandising Assortment Planning/Merchandise

Web Technologies: HTML, JavaScript, XML

Operating Systems: Win 98/NT/2000/ XP/ Vista, UNIX, Linux

Tools: MS-Office Suite (Word, PowerPoint, Access, Excel, Outlook), MS Project, MS Visio, Rational suite of applications (Rose, RequisitePro, ClearCase & ClearQuest), SharePoint

Languages: C, C++, SQL, PL/ SQL, SOA

Databases: SQL, MS Access, Oracle, DB2

Methodologies: Rational Unified Process (RUP), USDP (Unified Software Development Process), SDLC (Software Development Life Cycle)

PROFESSIONAL EXPERIENCE

Confidential - Chicago, IL

Business Analyst

Responsibilities:

• Served as a liaison between variousbusinessunits and information technology groups.
• Understood functionality supported by the various web applications and the current system design and architecture.
• Identified and understood various products and services including mutual funds and retirement services.
• Responsibilities included leadership,planning, communication and coaching to ensure process and system improvement needs ofAssortmentplanningand DemandPlanning& Replenishment capabilities are met
• Support for an inventory management value assessment to improve financial performance and the customer experience by reducing working capitals and supply chain costs, and improving on shelf availability.
• XML order header and order detail data transfer; inventory/supply chain management modules
• Used ERPbusinessuser information to create prototypebusinessmodels and relatedbusiness objects for Human Resources, Sales, Supply Chain and Finance which strongly supported ERP configuration usingBusinessProcess Modeling tool with UML and OOD
• Worked together with other team members in interviewing variousbusinessgroups and identifying and prioritizingbusinessand functional requirements.
• Performed extensive data analysis with other functional analysts on data received from various sources and in different formats.
• Worked together with SMEs, architecture group and technical team leads to detail the interface, customized based on different user roles and functions.
• Mapped the current and proposed process and conducted thorough GAP analysis
• Processmappingand Use case development - Created Use case specifications and preparing processflow diagrams, activity diagram and sequence diagrams to analyze requirements
• Co-authored Functional Requirements and Specification Document.
• Worked with information architects and creative groups in detailing the wireframes and depicting GUI design.
• Assisted the database development team in data modeling, data structure and data table layouts required for consolidation of incongruent databases,
• Involved in writing test plan, test cases and test scripts for end-to-end testing.
• Reviewed test results and reported bugs/issues using Mercury Test Director.
• Assisted in UAT and end user training.
• Involved in various other enhancement initiatives to include new functionalities and redesign.

Environment: Rational Suite (Rose, Requisite Pro), Dreamweaver, Rational Unified Process (RUP), Windows NT/XP/2000, UML, UNIX, VB.Net, MS-Project, MS-Office Suite, Casewise Corporate Modeller, WinRunner, Test Director

Confidential - Miami, FL

Business Analyst

Responsibilities:

• Together with the management team actively participated in defining the scope and objectives of the project and assisted the design team during the Conceptual and architectural design phases.
• Independently authored the Business Requirement Document in consultation with the business house representative and the subject matter experts (SMEs) using MS office and Visio.
• Independently and jointly with other BAs developed high level Use Cases on getting the specification document approved.
• Extensively worked on RequisitePro along with other team members to manage the requirements and to provide visibility of any requirement change.
• Managed all the requirements using RequisitePro, making requirements available to all team members whenever required.
• Performed requirements analysis and using MS Visio created various UML diagrams to enable the development teams to conceptualize the software needs.
• Coordinated and prioritized outstanding defects and system requests to ensure meet project deadlines.
• Worked together with the QA team to ensure adequate testing of software, maintained quality procedures, and ensured that appropriate documentation is in place.
• Conducted UAT (User Acceptance) testing at the client’s premises after successfully deploying the product.

Environment: SQL Server 2000, Java/J2EE 1.4, Windows 98/NT, MSOffice 2000, MS Visio 2003, Rational Suite Release 2002

Confidential - Sunbury, PA

Business Analyst

Responsibilities:

• Gatheird requirements by conducting meetings and brainstorming sessions with senior management of the Research Group and SMEs and document them.
• Gatheird business requirements; prepare business requirement document (BRD), functional requirement document (FRD), and conduct JAD session stakeholders, SMEs, QA, developers.
• Troubleshoot and conduct research into software-related issues and products. Assist with development and support of internal and external facing SharePoint site.
• Collaborated closely with client's noledge management team to revise metadata management strategy, resulting in comprehensive content integration, multi-level workflow and data transformation solution.
• Responsible for managing multiple SharePoint site collections, routine maintenance, including the following technical aspects.
• Creating and modifying security groups and permission levels, creating and modifying lists, libraries, and other SharePoint elements.
• Anticipated and identify issues as they arise; monitor and report to management on the status of efforts
• Foster and maintain good relationships in order to meet expected customer service levels
• Promote excellence in quality and customer service through work performed individually as well as within the team as a whole.
• Identify and establish scope and parameters of systems analysis in order to define outcome criteria and measure-taking actions.
• Lead demonstrations of newly developed functionality prior to release.
• Manage daily/weekly meetings (Scrum or otherwise) to achieve goals.
• Utilized Agile/ SCRUM and PMI methodologies to monitor steer and develop project objectives.
• Extensively use Microsoft Project or similar tools such as Open Workbench to document project plans.
• Performed business process mapping for change requests and new requirements.
• Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data within the Oracle database.
• Assisted with user acceptance test (UAT) of the system, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
• Analyzed business requirements and segregated them into high level and low-level Use Cases, activity diagrams using Rational Rose according to UML methodology thus defining the Data Process Models.
• Monitored client expectations and conducted user interviews.
• Created UML models and visual artifacts like DFD, Flowchart, and Process Flow diagrams.

Environment: Rational Requisite Pro, Rational Rose, Rational Clear quest, MS Visio, MS Office Suite, Quality Center, UML, SCRUM, MS Project, MS-FrontPage, MS-SharePoint, .NET, PHP, HTML

Confidential - NYC, NY

Business Analyst

Responsibilities:

• Organizational effectiveness, Operational Excellence-Directing the transition of all inventory management and responsibility from the Supply chain to Business Planning and Business Intelligence
• Gatheird requirements by conducting meetings and brainstorming sessions with senior management of the Research Group and SMEs and document them.
• Reviewed documentation of the business analyst’s in order to ensure its adherence to the requirements.
• Interacted with business heads to finalize the Business Requirements for the application.
• Documented the current state, analyzed the gaps and provided recommendation about Confidential ’s e-commerce website.
• Worked with different process managers to document various process flows (settlements, refunds, cancellation etc.)
• Data analysis involving manipulation of large amounts of data (utilizing SQL and Excel).
• Integrated suppliers with ECC applications utilizing a web-based Supplier Portal platform
• Worked with Confidential ’s development team to convert business requirement to system specification and test cases.
• Created Processes for Payment Transactions and validation of the transactions
• Coordinated efforts with Vendors and OEMs
• Understand the As Is system and develop the To Be system concept and also prepare the System Process Maps.
• Created end to end testing strategies and test scenario coverage documents
• Coordinated all internal and external follow-ups to close issues in support of the project requirements and system approach.
• Managed client relationships and expectations to achieve project objectives
• Documented business rules and dictionary for system business processes.
• Helped developers get up to speed on projects and halp them draw up contingency plans in case a project is withdrawn from a release at the last minute.
• Negotiated change requests and halped in prioritization of requirements and fixes
• Collaborated with system architects and development leads to document all business rules, system process changes necessary to meet the project requirements.
• Successfully integrated Oracle Top Plan and JDA Arthur software into seasonal planning process.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, and OOD using UML.
• Lead cross system design functional reviews and JAD sessions.
• Created quality controls and financial evaluations for the accounting/billing related processes, and the overall billing production activities of the department.
• Created, maintained and enhanced reporting information to improve performance, support business decisions and enhance quality controls for greater customer satisfaction.

Environment: MS-Office Suite (Word, Excel, PowerPoint, Visio, MS Project) Mercury Quality Center, JDA Arthur Allocation, Agile/Scrum, Load Runner, Waterfall, Oracle, Java, SQL Server