Summary

• 8 Years of IT experience with extensive experience in full Software Development Life Cycle SDLC , played hybrid role as a Project Analyst and for Business Analyst. Strong understanding of project planning, budget analysis, business requirements gathering, business processes, business analysis, and quality assurance skills. Managed federal IT Projects. Possess strong communication and interpersonal skills, ability to handle multiple priorities and manage within deadlines.
• Full Lifecycle software experience including business requirements analysis, development, design, production, and sustainment support.
• Strong project management skills including planning, scheduling and monitoring with experience in requirements gathering, GAP Analysis, Functional Design, QA Support, Training and Risk Analysis
• Evaluates and selects technologies and/or commercial off-the-shelf COTS products
• Experienced in HP Application Lifecycle Management
• Well experienced with VA PMAS documentation
• Experienced in process modeling using UML Use Cases, Sequence Diagrams, Activity Diagrams
• Experienced in DoD BCL documentation
• Experienced in writing business user stories as well as technical user stories.
• Deployed BMC Analytics and Dashboard
• Configure JIRA/ Bugzilla for this project and track all the defect
• Successful implementation with Agile and SCRUM methodology.
• Experienced in Rally Agile based tool
• Used IBM Rational Tools suite for testing
• Assisted General Manager with strategic planning, operational budgets, business reviews performance metrics
• Utilized IBM Rational Clear Quest to create and update software defects.
• Experience in various methodologies like Waterfall and Agile Experienced with Information Technology Infrastructure Library ITIL

Computer Skills

• Oracle 10g HP Quality Center HP Win Runner HP Load Runner PVCS
• Quick Test Pro QTP BMC Remedy Win Server 2003/08 SQL Server 2005 JIRA
• MS Project BMC Dashboard ITSM Remedy 7.6.04 Crystal Reports XI Rally
• Dashboard Rational quality Manager RQM MS Office2007/10 MS Visio SOAP UI
• Clear Case Clear Quest SharePoint VCS

Professional Experience

Confidential

• Currently supporting as a contractor with USPTO for documentation of business requirements for small to medium sized IT projects. Elicit requirements using interviews, document analysis, requirements workshops, use cases, user stories, scenarios, business analysis, and task and workflow analysis. Additional responsibilities include:
• Gathering requirements to create BRD and User Story Acceptance Criteria refining specifications, business processes, and recommendations for system application solutions
• Facilitating meetings with project team and business partner stakeholders
• Conducting JAD sessions with stakeholders to discuss requirements and project status
• Working with the users and with different levels of management to identify requirements, use cases and to develop functional specification
• Facilitate the Scrum calls with Product backlog owner and other team member to do Sprint planning, Sprint retrospective
• Write user stories and use cases from requirements
• Captured all the user stories in Rally the agile based tool.
• Using Rally tool to capture all the Business and Technical User stories
• Validate the acceptance criteria for the user story with product owner.
• Gathering requirements to create BRD and User story Acceptance Criteria refining specifications, business processes, and recommendations for system application solutions
• Facilitating a User session with business user and other stakeholders.
• Working closely with design and development and do make sure they understand the requirements.

Confidential

• Supported as a contractor for ACAT-1 program to VA/DoD Integrated Electronic Health Record iEHR , Defense Healthcare Management Systems Modernization DHMSM for all the Clinical and Enabling Capabilities Orchestrate, advice, coordinate, and monitor all acquisition logistics and deployment, sustainment functions as assigned. Additional responsibilities include:
• Provided project management support and IT knowledge to the Department of Defense DoD and Veterans Affairs VA healthcare IT programs.
• Proactively manage and prioritize a backlog containing features, enhancements, defects along with appropriate user acceptance criteria
• Gathered requirements to create BRD and User story Acceptance Criteria refining specifications, business processes, and recommendations for system application solutions
• Currently developing the iEHR Requirements Management Plan which utilizes Agile Scrum methodologies
• Managed relationships with senior business stakeholders to ensure the effective capturing of business requirements and commitment to project/program objectives
• Facilitate the Scrum calls with Product backlog owner and other team member to do Sprint planning, Sprint retrospective.
• Develop reviews and analyzes project management documents to include but not limited to Project Charters, Requirements Specification Documents, Program/Project Management Plans and supporting Plans, Acquisition Plans, by using VA PMAS and DoD BCL process.
• Created the Life cycle Sustainment plan for both VA and DoD
• Provided regular status reporting and updates of systems and IT issues and project milestones to Market Regulation management and staff.
• Produced the applicable business and technical documentation.
• Developed best practices and tools for project execution and management.
• Validated the user requirement with end users, business stakeholders.
• Utilized specialist project management tools and best practices to execute day-to-day project tasks.

Confidential

• Served as a Senior Business Analyst with Unites States Patent and Trademark Offices USPTO . Introduced agile methodologies across all phases of the SDLC planning, Requirement Analysis, Design, Testing, Deployment and Sustainment. Work closely with I.T. Clients and customer. Additional responsibilities include:
• Worked with the QA, UAT and development team to develop test scripts for the out of the box BMC ITSM functionality and later enhance it to include any customizations.
• Created the Business and Technical User stories
• Conducted and coordinate 'Train the Trainer' sessions with the business primes
• Interacted with the Business Users, Service Centers, Clients, Corporate Departments and IT development teams to get a better understanding of client business processes and gathered business requirements
• Collect Requirement directly from clients to implement the BMC remedy Cots product on Board
• Mitigate Remedy ITSM service delivery risks using principles of IT Risk Management.
• Help clients define system requirements by leading and facilitating meetings.
• Ensure clear concise documentation for requirements, phases, story boarding, and data maps, etc.
• Provide support to key stakeholders and partners through active participation in cross functional teams.
• Work with clients and created realistic user requirements and avoid scope creep
• Used HP Quality Center to create test cases, import requirements from IBM Rational Requisite Pro, document traceability between requirements and test cases utilizing standards and artifacts utilized by Client's resources
• Write user stories and use cases from requirements
• Developed and present solutions and mitigation strategies to meet business needs to meet long-term value as well as immediate benefits
• Configure JIRA for this project and track all the defects.
• Participate in requirement analysis and compile systems test documents.

Confidential

• Served as a Business Analyst under a contract with Deloitte Consulting on Development Testing and Evaluation DT E Projects within Defense Health Information Management System DHIMS and Defense Health Services Systems DHSS organizations for the Military Health System MHS Major responsibilities included:
• Gathered and Collect all the requirement from client for business, technical and functional requirement documents for various DHIMS applications.
• Experience in various phases of SDLC such as Requirements and Analysis, Design, Development and Testing with CMM Level quality methodology.
• Validate the acceptance criteria for the user story with product owner

• Managed project for custom application development and deployment. Includes the supervision of multiple software development teams and consultants, creation of business and technical requirements, system testing, internal user training, data management, and troubleshooting. Met with all developers and project stakeholders to lead a kickoff meeting.
• Attend weekly defect report meetings and presented progress updates to Defect Review Board DRB .
• Analyze application, system, and security errors. Escalated issues to developers and verified fixes.
• Held post-launch review meetings to revisit project strengths and liabilities, and to build out better processes for future projects. Team building and wrap-up continued up to this point.

Confidential

• Worked as a Business Analyst and gained Expert in Agile Software Development and Release Management with experience delivering enterprise applications through multiple release cycles thorough understanding of SDLC, involved in various phases like requirements, planning, analysis, design, development and testing for Web and Client/Server applications. Additional responsibilities included:
• Developed project documentation including project plans, requirements traceability matrixes, issues and risks logs, detailed executive status reports, lessons learned, and many other project related deliverables per project
• Gathers customer needs and develops detailed business requirements
• Managed offshore vendor resources to collectively meet project objectives
• Implemented ITIL methodologies for incident and service request management
• Implement the Agile and SCRUM methodology by using best practices process.
• Managed all levels of Software Quality Analysts by making work assignments, reviewing their work, and insuring that they provide timely and accurate work estimates WBS work breakdown structures as input into project plans.
• Implement the whole Life cycle of UAT methodology starting from Planning, Capturing, creating, Executing, Reporting, and tracking the defect using quality Center
• Involve in all aspects of QA process including developing and writing test plans, scripts, execute tests and reporting results.
• Ensure the meeting of milestones in document relocation project, following up with stakeholders and end users
• Work closely with end-users and system operator to ensure needs are met