Summary

• Over 7 years experience as a Business Systems Analyst and QA Engineer with solid understanding of Business Requirements gathering, Business Process flow, Business Process Modeling, Business Analysis and all QA related activities.
• Well-versed knowledge with all the phases of SDLC, including methodologies ranging from Waterfall approach to agile methodologies like Scrum, extreme Programming XP , Object Oriented Analysis and Design OOAD and Rational Unified Process RUP .
• Experience in analyzing business in integration of multiple systems and preparation of UML Activity and Use case diagrams using MS Visio.
• Experience in acting as a liaison between Project Managers and Subject Matter Experts by performing all project coordination and project administration tasks.
• Excellent skills in writing Business Requirement Documents BRD , Functional Requirement Specifications FRS .
• Conducted requirement analysis techniques such as Business Process Automation, Business Process Improvement, Business Process Re-engineering and SWOT Analysis.
• Experience in Business Intelligence techniques in analyzing business data.
• Expertise in designing and developing Test Strategy, Test Plan, RTM, Test Cases/Scripts and Test Scenarios.
• Performed Testing Life Cycle during the various phases of the application. Involved in converting manual test cases into automated scripts using QTP.
• Experienced in performing Functional Testing, GUI Testing, System Integration Testing SIT , Regression Testing and User Acceptance Testing UAT .
• Expertise in using the test management tools Test Director and Quality Center for maintaining a track of all testing related activities as well as Defect Tracking.
• Experience in writing complex SQL queries and PL/SQL functions, stored procedures, triggers.
• Experience in Commercial Off-the-Shelf COTS software system implementation in evaluating and selecting COTS solution
• Worked on Quantitative Risk Management QRM within Fixed Income division for Market Risk Analysis.
• Experience in designing functional documents for the Corporate Technology Centers CTC projects.
• Developed requirement documents using project management database tools like MS Access and also have in-depth knowledge on Data Analysis, Regression and Solver techniques in MS Excel.
• Worked with business to identify ROI of proposed changes/enhancements to systems.
• Involved in Data modeling, created ER-Diagrams by interacting with data integration teams.
• Experience working in various domains like Accounting/Auditing, Financial Banking /Brokerage and Healthcare and well-versed in Fixed Income, Equity Income and Derivatives Futures, Forwards, Options and Swaps .
• Experience in four Capital market risk factors stock prices, interest rates, foreign exchange rates, credit automation concept and practice and commodity prices with respect to the associated market risks Equity risk, Interest rate risk, Credit risk, Currency risk, Commodity risk respectively.
• Experience in analyzing business process flows in Credit Risk Management, Supply Chain Management Warehouse Management and Inventory Management and how each group interacts with the systems.
• Experience in developing applications for Payroll/HR and Portal/Integration.
• Experience in energy trading, transaction and risk management ETRM software systems.
• Experience in capital markets, derivatives, exchanges and commodity trading business processing methods.
• Knowledge of International Financial Reporting Standards IFRS , Generally Accepted Accounting Principles GAAP and conversion process from GAAP to IFRS.

Technical Portfolio

Professional Experience

Confidential

Business Systems Analyst and Test Coordinator

Responsibilities:

• Lead efforts to translate business objectives and perform process analysis for strategic projects related to Client On Boarding, Client Account set-up end to end workflows, operational efficiency and controls.
• Gathered business requirements to ensure overall business functionality and bank-wide strategies in Investment Banking Operation Teams.
• Followed numerous regulations from the Foreign Account Tax Compliance Act FATCA to revisit the client acquisition and relationship management processes.
• Worked extensively in order to understand end to end trading life cycle, solution design and web based UI.
• Worked with development mangers to translate the business requirements into functional requirement documents FRD and non-functional requirements like user guides, future state mockup screens based on questionnaire and JAD Sessions.
• Followed AGILE Scrum methodology throughout the project.
• Documented business requirements and business AS-IS and TO-BE process flows.
• Provided comprehensive consultation to business units and IT to ensure that functional/design specifications, user scenarios and application training strategies meet defined business needs.
• Maintained a Requirement traceability matrix RTM to track open requirements.
• Coordinated with the QA team and performed UAT User Acceptance Testing .
• Executed test scripts using QTP for the user scenarios and handled the test management activities using Quality Center.
• Interacted with team leads to gather requirements about functionalities to be added/updated/enhanced and helped testing team to understand the business process and prepare test scenarios.
• Conducted bug triage sessions to ensure the continuous process flow.
• Created Process Diagrams, Use Case diagrams and Data Flow Diagrams and validation using MS Visio.
• Involved in major part of Software System Development Life Cycle - Requirement Analysis, Implementation Testing and Support.
• Conducted walkthroughs with development team and stakeholders and instrumental in helping all the team members in obtaining required permissions for the project-related Tools and Technologies.
• Worked closely with all departments of the project till the implementation and responsible for the sign-offs and deadlines at Scope, Business requirements, Functional specifications, System Integration testing and User Acceptance testing levels of the project.

Environment: MS Office Suite, MS Share Point' 10, QTP, HP Quality Center 10.00, JIRA 9, Oracle 11g, Java.

Confidential

Business Data Analyst

Responsibilities:

• Interacted with clients to review needs, identified key Challenges and defined project scope and deliverables.
• Worked comprehensively in order to understand company's business and web-based user Interface, web technologies.
• Performed and coordinated the analysis and design of business systems.
• Worked closely with clients and with other system groups to capture business requirements using Requisite Pro and even ensured requirements and goals are correctly understood during the Analysis phase and see them through implementation.
• Converted Business requirements into Functional requirements documents for the Development team to code functionality into customer support applications.
• Developed and maintained a thorough understanding of the needs of the assigned customer group from the business and technical perspective and acted as a liaison between the business user groups and the technical systems groups.
• Responsible for documenting business processes for 'AS-IS' and 'TO-BE' scenarios.
• Created additional documentation to communicate planned system functionality and implementation processes to the business and development teams consisting the following: Use case and Activity diagrams.
• Involved in creating data modeling, data dictionary, data mapping and data integration models for the current and future state operating models.
• Implemented AGILE XP methodology and facilitated JAD sessions and worked directly with the development team to ensure system enhancements are correctly transitioned to the Build phase.
• Supported the Quality Assurance team to understand the system and develop effective test plans and test cases, by conducting functional testing.
• Executed the regression test scripts using QTP and maintained the results using Quality center.
• Coordinated with Development and Quality Assurance teams to ensure timely completion of deliverables.
• Participated in User Acceptance Testing and Business-to-Business Transaction Testing.
• As a part of GAP Analysis, prepared Deviations Document to locate variations between the base lined documents and the current version of the application.
• Participated in Risk Mitigation Process to identify critical areas of risk and accordingly modified the process to reduce the same.

Environment: IBM Rational Requisite Pro 7.1, Object-Oriented programming languages C , Java , MS Visio, MS Project, MS SharePoint Server, SQL Server 2008, QTP, HP Mercury Quality Center.

Confidential

Business Systems Analyst and QA Lead Analyst

Responsibilities:

• Used Borland Caliber for requirement gathering and traceability.
• Implemented Agile XP methodology and interacted with multiple teams development, testing, reporting to obtain the requirements and participated in JAD Sessions by facilitating discussion between business and technical users,.
• Documented the process improvement measures in the Business Requirement Document BRD and performed requirement analysis to transform business requirements into Functional Specifications FSD and undertook sessions for the development team to elucidate the business requirements for Investor's mailbox to include functionalities like regulatory delivery notices, day-to-day account and investment information.
• Responsible for documenting and managing the Requirement Traceability Matrix RTM .
• Documented process flows using Use-case and Activity Diagrams in MS Visio to depict the business processes and MS Dynamics CRM for financial advisor's mailbox so they can notify investors about corporate action events and deliver materials via paper and electronic methods in prompt and efficient manner.
• Created screen prototypes and mock-ups using Microsoft Word and Power Point for investor's mailbox to streamline multiple delivery channels into a single-visit financial portal.
• Designed test plan and test cases for cross-platform testing Windows/MAC aimed to verify the compatibility of sharing media between the operating systems.
• Executed the regression test scenarios using QTP and managed all the testing related activities using Quality Center.
• Performed UAT testing based on the business scenarios to ensure that all the requirements are defined accurately.
• Translated business needs into software systems in Energy Trading Risk Management ETRM and Investment Banking applications.
• Evaluated pricing analytics, trade booking, Net Present Values, Internal rate of returns and risk reporting factors.
• Experience in Payroll/HR and Portal/Integration application.
• Experience in designing functional documents for the Corporate Technology Centers projects.
• Involved in business performance management using techniques like Oracle Business Intelligence OBI .
• Designed Crystal Reports showing major Business Statistics requested by the Business using Cognos Reporting, Microstrategy and Business Objects.
• Offered inputs for features to be included in Cognos Crystal Reports for portfolio accounting and performance reporting in order to capture trade confirmation, settlement, and accounting for individual investor as well as based on branch/financial advisor.
• Performed Trends Analysis, Data/Flat file Analysis, Validation metadata researched Solutions and presented recommendations during walkthrough sessions.
• Administered and maintained documents online using company's SharePoint Server

Environment: MS Office, MS Dynamics CRM, Cognos, MS SharePoint, IBM FileNet P8, Borland Caliber, Java, J2EE, ETL, Business Objects, Microstrategy, SQL Server 2008, ERP, LiquidOffice, Windows Vista, UNIX Solaris 2.8.

Confidential

Business Systems Analyst / Test Coordinator

Responsibilities:

• Analyzed business by integrating multiple systems and worked with senior business executives in capturing the Key Business Requirements KBR for documenting the Business Requirement Documents BRD .
• Converted Business Requirements into Functional Requirements documents.
• Utilized Borland Caliber for maintaining requirements as well as Requirements Traceability Matrix.
• Incorporated OOAD methodology in engineering the software product as part of the project life cycle.
• Prepared high-level Test Artifacts including Test Strategy, Test Plan metadata and Test Data Management Plan.
• Used MS excel exclusively for data validation and cost analysis calculations.
• Accurately forecasted, measured, monitored and reported potential credit automation exposures across the entire organization on both counterparty and portfolio levels, allowing seamless integration of credit scoring with credit risk.
• Set up definitions and processes for test phases including Integration, System and User Acceptance test cases.
• Executed complex SQL queries against corporate database and documented the query output.
• Modified existing SQL Queries for join among tables and sub-queries based on changes in requirements as well as updated test cases to accommodate the changes.
• Interacted with business using Oracle Business Intelligence marketing tools.
• Compared and validated the data, fetched from Corporate Data Warehouse CDW using SQL queries, against the actual Micro Strategy-generated reports.
• Performed manual functionality testing and involved in linking requirements, creating Test Sets and Test Labs and associating defects in Quality Center.

Environment: MS Visio 2003, MS Dynamics CRM, MS Office 2003, .Net, SQL Server 2008, Borland Caliber, Business Intelligence, UML, ETL, Micro Strategy 8.1.1, Teradata, Quality Center.

Confidential

Business Systems Analyst and Test Analyst

Responsibilities

• Facilitated JAD sessions in defining, documenting the business needs and business process flows.
• Used RUP and RAD Rapid Application Development and managed the iterative cycles through an effective project plan created using MS Project.
• Used Manhattan Associates WMS software to monitor vendor compliance and multi-channel distribution to optimize performance.
• Performed requirement analysis by gathering both functional and non-functional requirements based on interaction with the process owners and stakeholders.
• Analyzed requirements to identify ambiguous, incomplete and incorrect requirements and prepared requirement specifications.
• Evaluated alternative strategies for pricing, hedging or transferring credit automation.
• Modeled 'TO-BE' Scenarios by creating UML Activity Diagrams in MS Visio.
• Created, modified, linked and maintained requirements traceability using Requisite Pro.
• Aided the Quality Assurance team to understand the system and develop effective test plans and test cases, by conducting functional testing.
• Conducted walkthroughs with development team, Solutions Architect and stakeholders.
• Involved in Functional and User Acceptance Testing UAT and reported bugs to development team using Mercury Test Director 8.0 and also established linkage to the corresponding requirements.
• Offered inputs to establish formal Change Control Process.
• Involved in deployment process using Business Intelligence components.
• Participated in developing test plans and test procedure templates and guidelines to be used by the project team with detailed screen layouts.

Environment: Windows XP, Requisite Pro 7.1, RUP, UML 2.0, MS Visio 2007, Oracle 10g, SAP, MS Office 2007, Test Director 8.0, UNIX Solaris 2.8.