SUMMARY:

• A dynamic MCP, CCNSP and ITIL certified professional with overseas indigenous experience of 17 years and above in Project Management & operations encompassing Azure cloud Migration, managing Agile and scrum methodology, Infrastructure Designs, Datacenter management, Implementation and Maintenance of large &complex network systems as well as database in IT, IT IS & ISP sectors.
• Certified Prince 2 Practitioner, Service Integration and Management (SIAM) program and DevOps Master with Multifaceted experience in Program, Azure Cloud Migration, Project Management, Offshore Datacenter management, Network Implementation and Roll outs, Business Development (assisting teh management to create roadmap for futuristic business opportunities) and Project delivery with geographically distributed teams to deliver value to all stake holders through excellent Customer relationship & Management skills.
• Adept in authoring IT policies, Agile organizational manager, Cloud migration, Transition, Data center management, Command center and End user services management, developing and maintaining network infrastructure.
• Organize and imparted internal program regarding new technology, process and business communication.
• Preparing Project plan, SOW, Costing & Budgeting, Resource mapping, Process management, Project approvals and providing good business solutions using agile methods to deliver value quickly to teh client.
• Hands on experience in Datacenter migration, Service improvement plan, Project management and Risk management using Agile, Scrum, Prince2 and Kanban and other suitable methodologies.
• Expertise in mentoring teams and improving teh flow of deliverables (business cases, business models & presentations) on teh parameters of time and resource
• Driving creative problem solving using teh latest methods to structure creative interaction.
• Insight - Driven Transformation based on analytics and behavioral sciences.
• Proven skills in defining application development and support methodology within teh organization.
• An TEMPeffective leader with distinguished abilities in end-to-end project management, custom designing IT solutions, & motivating team members to maintain deliverables as per teh SLA.
• Good skill in sales, pre-sales, customer support, presentation and facilitation.

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

Responsibilities:

• Performed as Project manager for Azure Cloud migration project.
• Application assessment using Cloudscape tool.
• Planning, executing and end to end management.
• Managed Azure tagging, Automation for Auto shutdown and Azure resizing.
• Preparing Project plan, resource mapping and multiple vendor co-ordination.
• Leading Daily scrum as scrum master and deploy Agile methodology in various phases
• Creating change request, Follow-up and completes teh change.
• Planning for POC and Project approvals in various stages.
• Preparing project plan, getting approvals on phase on phase.
• Maintain conflict management tool to mitigate conflicts.
• Preparing RACI matrix to manage multiple groups.

Confidential

IT Project Manager

Responsibilities:

• Performing as IT Project manager for Transition project to manage all services lines of Nationwide busing society ( Confidential ) from Logicalalise to TCS.
• Planning for complete transition steps - KA, KT, SS, PS, WS and handing over to BAU.
• Performing as IT Project manager for Stabilization project at Confidential for EOLS devices.
• Planning, People management, preparing project reports, Weekly business reports, Raising Risk, Mitigation and completion of project.
• Raising change, follow-up approvers for Infrastructure change.
• Risk register, risk analysis and risk mitigation.
• Weekly meeting with Stake holders for project and process updates.
• Daily standup meeting with Team leads and architects.
• Preparing Budgeting and costing for teh project.
• Preparing SOW and Resource allocation.
• BOM and Procurement

Confidential

Project Manager

Responsibilities:

• Performed as Project manager for Storage migration project.
• Managed storage migration of Windows and Unix servers to New HP Storage array.
• Planning, coordinating and managing approvals.
• Weekly and monthly meeting with customers and stake holders.
• Creating change request, Follow-up and completes teh change.
• Interacting with vendors for Support and upgrades.
• Planning for POC and Project approvals from Customer.
• Daily standup meeting and co-ordination between tech team and Customer.
• Preparing project plan, getting approvals on phase on phase.
• Interacting with Change team for L4 approvals.
• Maintaining risk register, Discussion with stake holders and follow-up for mitigation.
• Process of conflict management tool to mitigate conflicts

Confidential

Tower Lead

Responsibilities:

• Performed as Tower lead for Offshore DC.
• Preparing SOW, resource allocation and managing technical teams.
• Performed as DC lead for Datacenter migration from 5 DC to 3 DC.
• Performed as DR Manager for successful four half year DR drills.
• Managing Platform team, Storage team, Network team, DB team and backup team for end to end Datacenter activity.
• Managed Command center and automated Alerts to ticket conversion using orchestrator.
• Bi-weekly call with stakeholder for service improvement plan.

Confidential

System and Network Manager

Responsibilities:

• Managing Network Team to provide best support to all our internet customers.
• Managing Domestic and Corporate customers with shared and dedicated bandwidth.
• Budgeting and costing for infrastructure projects.
• Preparing proposal, Infrastructure design and implementation.
• Managing WAN links, Peers and radio links
• Vendor management for Procurement, Support and pre / post sales

Confidential

General manager

Responsibilities:

• Managing teh ISP infrastructure.
• Managing technical team for Customer support and day to day technical issues.
• Planning, Design and Implementation for customer network infrastructure requirement.
• Customer integration and Business development
• Establishing Point to point and Point to Multipoint network.

Confidential

Team Leader

Responsibilities:

• Manage team of 25 technicians who are part of networking team.
• Performed as team lead for International call center (Mphasis).
• Implementation of Network for customer requirement.
• Managing Citrix servers, preparing Windows and Unix servers as per requirement.
• Managing data and Voice network for each call center desk.