PROFESSIONAL SUMMARY:

• Business System Analyst with 7+ years of experience with in - depth knowledge of Software Development Life Cycle (SDLC), requirements elicitation and management, data analysis and system analysis in Finance and Insurance domains.
• Extensive experience of working in Insurance Industry (Life Insurance, Hedging/Risk Management, Pension andRetirement Plans).
• Hands on experience in Agile ATDD (Acceptance Test Driven Development) process, and also in Test Driven Development (TDD) cycle.
• Trained myself for differentlifeinsurance product(TermLife,UniversalLife, VariableUniversalLife, annuity products)
• Strong knowledge of Life Insurance, Risk Management Concept and Actuary Support Application, GAAP and STATUTORY Application,PensionandRetirementPlans.
• Expertise in performing requirements elicitation by facilitating Joint Application Development (JAD) session and using various techniques such as interviewing key stakeholders and Subject Matter Expert (SMEs), brainstorming, analysis of available documents and current data/process flow.
• Expertise in formulating well structured Business Requirements Document (BRD) and Functional Requirement Document (FRD) including Use Cases, Activity Flow Diagram, and Data Flow Diagram using Visio.
• Great proficiency in analysing and creating, Use Case Diagrams, Sequence Diagram, Activity Diagram, Data Flow Diagrams, Business Flow Diagrams, Wire Frames and Mock-ups using MS Visio and Rational Rose to communicate business and functional requirements to clients and developers.
• Comprehensive understanding and experience of Software DevelopmentLifeCycle (SDLC), project lifecycle methodologies such as Waterfall, Agile Rapid Application Development (RAD), Extreme Programming (XP), and Rational Unified Process (RUP).
• Highly motivated team player with excellent Interpersonal and Customer Relational Skills, Proven Communication, Organizational, Analytical, Presentation Skills, and Leadership Qualities.

CORE COMPETENCIES:

Business Intelligence Tool,Business Reporting, Knowledge Transfer, Business Process Re-engineering, Expertise in AGILE and Waterfall, ERP packages, End to End Testing (including participation in UAT),, AS 400, Life Insurance, Annuity, Retirement, Pension, Data Modelling, Data Mapping, Data Analysis, Use Case Modelling (UML), Creating high quality Process Flow Diagram.

PROFESSIONAL EXPERIENCE:

Business System Analyst

Confidential, Northbrook, IL

Responsibilities:

• Performed analysis, documentation,andprocess design to support major initiatives aroundlife insuranceandannuitiesproducts, including agent assignment processes, automated workflow,and tax vendor selection, as well as internal process improvementsandproduction maintenance.
• Provide analytic support by coordinating data extraction from various databasesanddata interpretation.
• Held regular meetings with the system architects, developers, database, quality testers,Life insuranceandannuitiesSME during the entire project to assure that the critical as well as the minute details of the project were discussedandissues were resolved beforehand.
• Participated in establishing aDataGovernancestructure, creating documentation templates, business process diagrams, RACI matrix and other job aids.
• Refined and introduced aDataGovernanceMaturity Model and scorecards for an enterprisedata governanceinitiative.
• Provide production support as necessary to keep the business running, including but not limited to in house custom software, OnBase andLifepro.
• Created program with complex business functionality for generating quarterly and annual statements for various kinds of Annuity products.
• Interacted with business and documented the requirements for Fixed-Income securities like Fixed Immediate Annuity.
• Manage and pioneer implementation of new output in correlation to new product and administration system functionality for new global price and annuity initiatives.
• Worked closely with stakeholders and SME's of the project to understand the requirements and specifications for new and conversion applications.
• Helped convert data for one of the industry's leadinglifeinsurancecompany's data to our data warehouse in record timeandperformed post conversion data analysis to ensure quality.
• Working on data mapping between source systems (annuityandlifeinsurancesystems)andcentral data ware house of the company. Used diagrams to publish the data model to user of our data warehouse.
• Created Use case diagrams, using MS Visio, by performing Use-Case Analysis on the requirements

Business System Analyst

Confidential, New York, NY

Responsibilities:

• Reviewing & gathering ofbusinessrequirements with thebusinessand creatingbusinessanalysis process.
• Analyzing and identifying gaps in existing system comparing and contrasting with documentedbusinessrequirements, As-is system and the To-be system.
• Conducted risk assessment of customer to identify particularLifeInsuranceplan was suited to the client.
• Established monthly, quarterly, and annual metrics for thedatagovernanceinitiative tracking issues, change control processes, anddatagovernanceactivities.
• Involved in configuration and design of Annuity Workflow System
• Assisted the Advisor in reviewinginsuranceproposals to determine appropriate levels ofinsurance coverage.
• Created detailed Functional Requirement Specification (FRS) and Non-Functional Requirements for Individual Market Portal Project based on the approved scope document.
• Developed KPIs,dataquality metricsandpredictive analytical models using R packages to help top management in strategic planningandquick decision-making.
• Facilitated JAD sessions and workshops required to understand workflows,businessneeds and storyboards.
• Worked with cross functional team like UX, design, development, QA, marketing and different Line of Businesses.
• Generated Use Case diagrams, Activity diagrams,BusinessObject to depict process flows and PowerPoint presentations.
• Performed User Acceptance Testing (UAT) for various web based and database related applications.
• Work on defining the sprint scope and oversee the BA schedule and deliverables.
• Work with IT to design and develop data collection and management tools to manage the information.

Business System Analyst

Confidential, Aliso Viejo, CA

Responsibilities:

• Examined the currently proposedbusinessinitiatives for both viability and effectiveness.
• Developed and implemented marketing and sales presentations to promote programs specific tolife insurancebenefits, client qualification, product access and rating.
• Evaluated of strategic risks and returns associated with any proposedbusinesssolution.
• Gatherbusinessrequirements defining thebusinessneed and proposed solution, complete with visuals and a soundbusinesscase.
• Developed a database in Microsoft Excel of employeelifeinsurancepolicies.
• Collaborated in building a business analysis process model using Rational Rose, RequisitePro, and Visio.
• Provided technical, system, and business expertise for the company's policy and claims administration systems (QuickLife, QuikLink andLifePRO).
• Provided key initiatives in working with users in defining project and system requirements.
• Provided inputs in the strategic development of detailed project plans, work assignments, target dates etc.
• Performed GAP Analysis of the AS-IS system and the TO-BE system using models for better understanding of thebusinessprocess.
• Created effectiveBusinessrequirement document and Functional requirement document.
• Prepared high level & detailedBusinessProcess Flow Diagrams and Use Cases.
• Assisted in Effort Estimation, Planning, Task Scheduling, Tracking and Requirements Management.
• Conducted JAD sessions by using RUP and UML methodologies and Requisite Pro tool to design, document, and manage requirements throughout the lifecycle of the project.
• Worked with developers, testers,businessusers, stakeholders at various levels of the SDLC.