SUMMARY:

• Result oriented individual with a verifiable track record in driving change, proposing efficient solutions and exceeding client expectations.
• Reputed for exercising initiative, accepting challenges, analysing alternatives to overcome obstacles and facilitate effective service solutions by managing clients, stakeholders and the team.
• 17.6 years of IT experience of which 10+ years as Agile Practitioner & Agile Evangelist who motivates and supports teams for a smoother transition towards Agility.

• Highest Scrum Master s, (CSM, SAFe) worked in Agile and SAFe methodologies as a Scrum Master and implemented Scrum at organization level across different teams as an Agile coach and guided the team to adapt to Agile methodology and helped the teams to be self - organized.
• Masters in Computer Applications and multinational experience - United States, United Kingdom, Germany and India
• Make the delivery teams understand the Sprint goals and establish team communication protocol, promote transparency, share Sprint progress with key stakeholders.
• Highlight internal/external dependencies to shareholders and cross teams, resolve sprint impediments, resolve conflicts.
• Collaborate with other Scrum Masters, Program Managers, PMO to adapt organizational process, recommend process improvements, learn industry best practices and implement standards.
• Plan, develop, and maintain effective client relationship and proactively contacting them to maintain a consistent high level of service delivery.
• Represent the requirements of the clients internally, and act as a subject matter expert in the products and services delivered to clients.
• Demonstrable experience establishing and maintaining an effective working relationship with Service Delivery Vendors and Stakeholders ensuring contract compliance and client satisfaction.
• Make the delivery teams understand the Sprint goals and establish team communication protocol, promote transparency, share Sprint progress with key stakeholders
• Highlight internal/external dependencies to shareholders and cross teams, resolve sprint impediments, resolve conflicts
• Proven skills and experience in leading, coaching, developing and mentoring team members in order to maximize performance and ensure that targets are achieved or exceeded.
• Managing the workload within the area of operation, efficiently as per service level agreements through effective planning, prioritizing, and employee engagement.
• Demonstrated capacity to perform effectively under pressure and in the face of conflicting demands and competing interests, including delegating and prioritizing work appropriately.
• Strong aptitude for technology with an ability to absorb complex technical concepts and communicate them to a non-technical audience.
• Excellent communication and analytical skills and a demonstrated leadership quality to work collaboratively with testers, developers and other team members in executing the complex projects and in the overall enhancement of software product quality.

TECHNICAL SKILLS:

Project Management: MS Project, TFS, JIRA

Methodologies: Waterfall, V-Model, Agile

Programming Languages: C, C++, Java, .Net

GUI: Visual Basic 6, Developer 2K

Web Technologies: ASP.NET, XML, ASP

RDBMS: Oracle, MS Access, MySQL, SQL Server

Modelling: MS Visio, Rational Rose

Testing Tools: QTP, STAS, Test Director, MTM

Defect Tracking Tools: DDTS, Bugzilla, Quality Center, Rational Clear Quest, Champ

Reporting Tools: Crystal Reports

Documentation: Process Flows, Test Plans, Test Scripts, Usability Analysis

Utility Tools: Confluence, MS Office Suite, MS Project, Adobe Photoshop

Version Control: Visual Source safe, Clear case, Sharepoint

Operating Systems: Windows, UNIX

PROFESSIONAL EXPERIENCE:

Scrum Master

Confidential, Norfolk, Virginia

Responsibilities:

• Senior IT is the project that caters to the Medicare Plan .The Senior IT Projects SSCRs is for enhancing the capabilities of services provided by Anthem to senior by meeting the requirements set forth by state and federal mandates.
• This project focuses on the timely implementation of the state and federal mandates for administering the Medicare programs. In addition to the mandates, there are projects aimed at improving the member experiences, benefit administration and claim processing.
• Anthem works with the contracted states on these projects to provide enhanced care while trying to keep the cost of Medicaid and Medicare programs low.

Scrum Master

Confidential, Atlanta, Georgia

Responsibilities:

• Confidential . is leading global provider of information solutions for Consumers, Business and governments. Equifax USIS (United States Information Solution) provides consumer information solutions to businesses in the United States, including Online Consumer Information Solutions (OCIS), Mortgage Solutions, and Consumer Financial Marketing Services Business caters to millions of customers spread over US, Canada and UK.

Enterprise Agile Program Coordinator Agile Coach

Confidential

Responsibilities:

• Schroders plc is a British multinational asset management company, founded in 1804. The company employs over 4,000 people worldwide across 37 offices in 27 different countries

Scrum Master

Confidential

Responsibilities:

• Is one of the world’s leading providers of insurance, reinsurance and employee benefits related advice, and brokerage and associated services.
• Providing pension software to actuaries, accountants, in-house pension departments, pension scheme trustees and the third party administrators, and online integrated benefits management systems to a variety of corporate and trust-based clients

Scrum Master

Confidential

Responsibilities:

• Web-based application that provides a single point of management for enterprise's output devices, supplies, and service-related incidents to help manage costs and increase device and user productivity.
• Single point of management for local and networked devices (regardless of manufacturer), including a central collection point for meter data, providing a complete view of the enterprise
• Automated supply tracking and reordering capability enables end-to-end supply and just-in-time inventory management through continuous device monitoring.
• Down time is minimized with faster problem response and issue resolution through automated alert features, resulting in greater customer satisfaction.
• Costs are optimized through a centralized approach and enterprise-level view of your printing environment..

Scrum Master

Confidential

Responsibilities:

• The operating and monitoring software for digital protection devices. It is synonymous with convenient, user friendly parameterizing and operation of the digital numeric relays.
• DIGSI 4 is a logical innovation for operation of protection and bay control units of the SPROTEC 4 family. The PC operating program, DIGSI 4, is the human-machine interface between the user and the SIPROTEC 4 units

Test Lead

Confidential

Responsibilities:

• Perinatal can Admit Discharge and Transfer a patient within system, Perform Electronic Fetal Surveillance with annotations, Print/ Fax a patient’s data, create a mother-Baby link.
• A continuous record of pregnancy allows review of Antepartum, Intrapartum and Postpartum. It also reviews Vital signs, diagnosis, and allergies from previous admissions during this pregnancy.
• Archive and Restore of patient data is another feature that Perinatal takes care of. Perinatal interacts with outside applications using tools like HL7 and VC Simple. OB Link is the web-based viewer that allows remote login for Physicians

Software Engineer

Confidential

Responsibilities:

• Best Employee
• Onsite to Germany
• Onsite to United Kingdom
• Onsite to USA & Customer Delight
• Test Lab setup
• KNOT (Knight Of the Town)
• Star Performer
• Best Trainer