SUMMARY

• An innovative results-oriented IT professional with 5 years of experience as a Business Systems Analyst.
• Worked closely with project stakeholders, SMEs, and staff to understand the requirements and specifications for new applications along with re-engineering the existing appllications.
• Excellent writing skills in preparing business requirements documents BRDs , system requirments specifications SRS , system design specification SDS , functional specifications, and defining project plans.
• Responsible for JAD faciliation
• Understand workflows, creating requirements, implementing/testing, providing post-implementation support and training client staff.
• Conducting User Acceptance Testing UAT .
• Good understanding of JAVA concepts along with good knowledge of relational databases and writing SQL queries and creating Ad-HOC reports.
• Performing Gap analysis, Risk analysis and Cost/Benefit analysis.
• Experience with Vendor Management, Business Intelligence tools, ERP and Healthcare systems implementation and enhancements
• Excellent client-facing skills, superb communication, problem-solving, and critical thinking skills.

SKILLS

Crystal Reports, MS Office, DataFlux, SSRS, TSQL, MS SQL Server, DB2, Oracle 9i/8i, HTTP, Visual Basic, Java, MS Project, MS Visio, Active Directory, Cognos, OpenLink, Mirth Connect, Interfaceware, AHC HCM, Open EMR, eClinical Works EMR, GeCentricity, Point Click Care, MS Dynamics, Siemens Soarian, NEXTgen/EHR, Covisint DocSite

EXPERIENCE

Confidential

Systems Analyst

• Worked directly with customers and business leaders to identify analytical requirements.
• Determined the type and nature of analysis to be used to obtain the desired information or results, including data to be collected, analysis methods, presentation, format and report structure.
• Created SQL queries and interpreted results using a variety of techniques, ranging from simple data aggregation via statistical analysis to complex data mining.
• ETL Data Acquisition.
• Responsibility included uploading new client patient claims data files to SQL or Oracle Databases for BI reporting.

Environment: SQL Scripting, Oracle Scripting

Confidential

Business Systems Analyst

• Responsibility include assist in managing and maintaining the defined project scope.
• Primary duties defining the functional, usability, reliability, performance and support requirements of an EMR system.
• Primary tasks include collecting, compiling, organizing and analyzing patient medical records data for Business Intelligence and related quality studies and projects, including HEDIS, PIPs and QOCs.
• Served as a business subject matter expert.
• Work as liaison between the business and IT, providing the link between the technical and the business views of the system ensuring that the technical solutions being developed will satisfy the needs of the business.
• Lead system requirements definition, design, testing, training and implementation support.
• Provided analysis of efficiencies related to PMS and EMR system enhancements/automation.
• Provided training to end users.
• ETL Data Acquisition
• Created AdHoc HEDIS Quality Measures Reports Access, Excel, SQL .
• Worked with Providers and EMR vendors to import data to the business SFTP site.

Environment: SQL Scripting, SQL Query Analyzer, Facets

Confidential

Business Systems Analyst

• Performed HIE and EMR system implementation and associated activities including training, mock go-live and pilot testing to meet Meaningful Use certification criteria and standards
• Collected, analyzed, and reported data in a data warehouse environment for Business Intelligence studies
• Primary tasks include collecting, compiling, organizing and analyzing data for related quality studies and projects help impact health care strategies and health outcomes.
• Duties included data analysis of facility compliance, create documentation of compliance issues.
• Created AdHoc Reports Crystal Reports, SSRS, EXCEL, TSQL, stored procedures and triggers .
• Performed Requirements gathering, solution design, testing, and project coordination.
• Facilitated JAD sessions with developers and business resources.
• Translated requirements into technical specifications for development teams.
• Assist Interface Development team, IS Support group, hospital personnel and HIE application vendor to analyze, design, document, test, troubleshoot interfaces.
• Constructed UI workflow charts and diagrams, documentation and specifications
• Performed HL7 interface integration testing of business scenarios.
• Created HL7 interface UAT specification.
• Monitored project progress tracking activity resolving problems published progress reports.
• ETL Data Acquisition
• Created retrospective data analysis reports and PIVOT tables EXCEL .
• Experienced with SQL Scripting, SQL Query Analyzer, crystal reports
• Knowledge of Meaningful Use, EHR Medicare/Medicaid Incentive Criteria and Requirements
• Knowledge of TANF, SNAP
• Knowledge of SOA
• Knowledge of HL7 standards

Environment: SQL Server, SQL Query Analyzer, SQL Scripting, Mirth, Excel Pivot Tables, Cognos

Confidential

Systems Analyst II - Implementation Consultant

Soarian Clinicals:

• Knowledge of workflows and rules engine Performed User Requirements gathering Performed Build process staging.
• Generated System/User security access configuration.
• Performed CPOE configuration, testing and maintenance.
• Soarian Financials:
• Experienced with SQL Scripting, crystal reports Gap analysis, design and verification for DSS.
• Create AdHoc Reports SSRS, Crystal Reports .
• Monitored Job Scheduler Monitored OpenLink interface engine.
• Go-Live Support:
• Experienced in documenting requirements, process flows, functional requirements, User Interface diagrams
• Knowledge of Healthcare domain, workflow operations and regulatory affairs
• Knowledge of SharePoint Content Management System
• Compiled comprehensive trouble-shooting documentation for IT support staff Developed end-user training material and conduct training sessions for various clinical user groups.

Environment: SQL Scripting, SharePoint, Agile, OpenLink, ICD9, ICD10

Confidential

IT Manager/Business Systems Analyst

• Served as key resource to lab users and management for lab system operations.
• Managed hardware and software purchases, budget, and staffing.
• Responsible for requirements gathering, analysis, solution design, testing, and building HL7 interfaces
• Used Microsoft Visio to created interface programming flowcharts, data stream flowcharts and workflow flowcharts for Business Intelligence
• Monitored Lab system and ensured accurate interfaced data transmission between systems
• Troubleshoot HL7 interface transmission problems
• Addressed new issues by formulating recommendations, reviewing with team, and implementing correction/s with management oversight.
• Maintained and update LOINC files and documentation of changes.
• Developed and maintains documentation of LIS operations and procedures to support Lab system management.
• Created monthly financial reports for DSS, billing and commissions SSRS .

Environment: SQL Server, Mirth Connect, Flow Charting Tools, MS Project, Visio, eClinical Works, GeCentricity

Confidential

IT Manager/Business Systems Analyst

• Provided leadership and technical support of Long Term Care information technology infrastructure
• Provided subject matter expert on applicable regulations e.g. National Health Care Reform, HIPAA, Medicare, etc. training and awareness programs, and for responding to compliance related inquiries.
• Maintained knowledge of CMS Meaningful Use, EHR Medicare/Medicaid Incentive Criteria and Requirements.
• Experienced with SQL Scripting, SQL Query Analyzer.
• Created IT SOP and workflow methods in ITIL specifications.
• ETL Data Acquisition
• Create AdHoc Reports for Business Intelligence SSRS, EXCEL .
• Managed all information technology assets, organizational HIPAA compliance and application security
• Managed hardware and software purchases, budget, and staffing
• Performed system operations and administration for multiple AS400 I-Series systems
• Managed integration and implementation of Pharmacy/MAK system
• Managed integration and implementation of MS Dynamics Financials ERP software package
• Managed integration and implementation of Point Click Care EHR software package
• Managed Time and attendance application

Environment: Unix, DB2, SQL Server, SQL Scripting, ITIL, MAK system, MS Dynamics Financials ERP, Point Click Care EHR