SUMMARY:

• A result driven Program Director with 22 years of experience who has implemented successful IT projects dat align business and IT objectives and deliver rapid results.
• Expertise in delivering large, complex strategic digital transformation programs.
• Managing large programs of $20+ million and team size over 400 professionals.
• Strong background in software & platform development with good exposure to Cloud computing (AWS) & Microservices
• Extensive hands on approach to drive strategy, enterprise architecture and implementation to deliver high value business outcomes.
• Delivered fast paced digital programs through Agile, Scrum, XP, Lean, Kanban and SAFe.
• Expertise in Release management, Deployment, CI/CD using DevOps.
• Proven track record in leading globally distributed multicultural cross functional teams.
• Delivered programs for Fortune 500 customers from locations based in US, UK, Germany, Switzerland, Philippines and Hongkong.
• Business development work - RFP’s, SOW, Cost optimization, innovation & end to end solutions
• Strong People management, collaboration, relationship-building and conflict resolution skills.

SKILL:

• Program/Project Management
• Business Strategy and Road Map building
• Program Governance
• Process Improvement and Innovation
• Change Management
• Quality Management
• Digital Transformation
• People/ Performance Management
• Conflict Management
• Build and develop highly productive teams
• Critical Thinking & Decision making
• Revenue, Cost, P&L Management
• Agile/DevOps/Waterfall methodology

PROFESSIONAL EXPERIENCE:

Director and Engagement Manager

Confidential

Technologies: Oracle MDM, Oracle EBS - Finance, Supply Chain and HCM Cloud, Salesforce, Serenova, AWS, Google Cloud platform, IBM WebSphere, Informatica & ForgeRock.

Responsibilities:

• Responsible for delivering multiple digital transformation programs.
• Responsible for global deployment and integration of end to end business process between various platforms like Salesforce, Oracle MDM & Oracle EBS.
• Managing a portfolio of multiple programs of $20+ million revenue per annum and team size of more than 400 associates.
• Responsible for Project Delivery, Process Improvements, value adds, P&L and margin for all programs.
• Chairing Program Governance meetings.
• People Management including hiring new team members, Performance Management, coaching, monitoring and guiding Project/Program Managers.
• Managing internal/external client expectations, stakeholder and Change Management.
• Business development work - RFP’s, SOW, Cost optimization, innovation & end to end solutions.

Program Manager

Confidential

Technologies: Microsoft .NET, C#, Web API / LINQ, Entity Framework, backbone.js, marionette.js, react.js, jQuery, HTML 5, CSS 3, Microsoft Azure

Responsibilities:

• Responsible for development of next generation Global Online Audit Platform - end-to-end Audit workflow management tool used by more than 100,000 auditors of EY, spread across more than 25 countries around the globe. dis tool was also built as a mobile app on iOS and Android platforms with offline capabilities & AI.
• Managed a large scale distributed Agile development program with TCV of $75 million for 3 years (approx. $25 million per annum) with team size of 250+ associates, 12 Agile scrum and devOps teams distributed between Indian and US.
• Implemented the program using Daikibo, Cognizant’s own agile framework, used Scrum, Kanban and DevOps.
• Responsible for Program Management, Governance, Engineering Practices and Agile Maturity.
• Responsible for Collaboration, Change Management, Communication Management across multiple teams at onsite and offshore.
• Responsible for People Management, providing guidance and mentoring to Project Managers and senior team members.
• Responsible for improving productivity, quality standards, value adds, implementation of best practices.

Senior Technical Manager

Confidential

Responsibilities:

• Worked as Product Development Manager for creating best in class Source to Procurement B2B product.
• Responsible for conceptualizing new product ideas, identifying team, developing new features for the product and managing the entire product lifecycle.
• Evaluation of various technologies and deciding suitable technology/components for the product.
• Created product development plan including release estimates, scope, budget & schedule.
• Worked with cross functional team of Architects and functional consultants for defining business process, architecture roadmap and release plan.
• Status reporting to executive management on regular basis.
• Additionally, as a Performance Engineering Lead for the Business platform unit, lead the performance engineering activities for multiple Business platforms. Supported customers like Procter & Gamble, GSK, Novartis, Best Buy.

Confidential

Program Manager

Responsibilities:

• Program Manager for a strategic telecom microfinance product known as MPESA used for mobile money payments/transfer, financing and microfinancing service. Responsible for leading the team to create high performance-based architecture to meet 1000 TPS and handle 10K concurrent users.
• The program was successfully implemented for Kenya, Tanzania, Afghanistan, South Africa & India supporting 20+ million users. dis was one of the most successful mobile-phone-based financial service in the developing countries.
• I managed a program size of $5 million (TCV $20 million) with a multi-location team of 120+ associates.Project: Multi Annual Strategic Planning- Ministry of Customs and Excise, Belgian Govt.