PROFESSIONAL SUMMARY:

• Over 5years of experience as a Business Analystalong with 3 years as a Scrum Masterwith Strong Analytical and Problem Solving skills along with excellent interpersonal skills for managing large and complex projects
• Effectively employed multifaceted projects using SDLC methodologies like Agile, Waterfall, Rational Unified Process (RUP) and Scrum
• Efficient in generating and evaluating Business Requirement Documents (BRD), Functional Requirement Documents (FRD), System Requirement Specification (SRS) and Work Breakdown Structure (WBS)
• During process development, documented and verified with the help of Requirements Traceability Matrix (RTM)
• Functional knowledge of Retail and Investment Banking
• Proven expertise at facilitating the adoption & enforcement of Scrum principles, removing impediments & fostering self - organization
• Experienced in d Confidential analysis using SQL queries
• Passionately focused individual & team coaching, agile cultural evolution &conflict mediation/ resolution all from a strong Agile centric skill set
• Efficient in creating Use Case Scenarios, Process Modeling using Use Case Diagrams, D Confidential Flow Diagrams, Activity diagrams and Sequence Diagrams using MS Visio and Rational Rose
• Experienced in Content Management and Change Management
• Active role in eliciting requirements from users by utilizing methods like Interviews, Requirement workshops, Joint Application Development (JAD) and Participatory Design
• Developed workflows to fix bugs, coordinated User Acceptance Testing (UAT) sessions with SME’s, QA’s and test specialists
• Sound knowledge of testing techniques - Black Box and White Box
• Efficient and proven track record with handling Change Requests by the Clients
• Proficient in working with project management tools like MS Project for status reporting and planning
• Experienced in various MS WindowsPlatforms, OS andOffice Suite
• Experience with Business Process Management

TECHNICAL SKILLS:

Operating Systems: Windows, Windows Server, Linux

Methodologies: Scrum, Agile, Rational Unified Process (RUP), Waterfall Model

SAP tools: CRM, ERP, PLM, SCM, SRM

Languages: C, C++, Java, HTML, XML, .NET, SQL, PL/SQL, Unix Shell Script

Testing Tools: HP ALM, Load Runner, JIRA, Quick Test pro, SILK, QTP, Test Director

D Confidential bases: Oracle, MS SQL server, MS Access, Confidential DB2

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

• Operation reporting on transactional accounts, Historical reporting for management across banking industry and compliance reporting
• Understood and articulated business requirements from user interviews and then convert requirements into technical specifications
• Developed incident, preventative incident, preventative incident tickets and reports
• Partnered with testing team towards Test Plans, Test Cases and Expected Results to verify implementation of new features and enhancements, per expectations
• Performed Defect Tracking using JIRA
• Ensuring Process Design adheres to Enterprise Architecture Standards defined by the Bank
• Performing gap analysis, IT risks analysis, operational and regulatory risks analysis, producing reports and disaster recovery plans
• Using the "SAFe"; Scaled Agile Environment methodologies, MS Team foundation server (TFS) &SharePoint
• Facilitated all the Sprint Ceremonies: Backlog Refinement, Sprint Planning, Daily SCRUM, and Sprint Review
• Transition the Hardware, Engineering, Mechanical teams into an Agile-Kanban framework
• Interacted with business area experts, asking detailed questions and carefully recording the requirements in a format that can be reviewed and understood by both business and technical people
• Evaluated workloads and responsibilities of staff to assess and align operational functions necessary to insure efficient workflow
• Analyzed the requirements and documented the requirements in during the post JAD sessions and managed the documents of Content Management (CMS) tool SharePoint
• Managed the production and shipping of bank statements and other customer correspondence
• Used the UML for structuring/modeling the whole project. Identify Use Cases and developed Use Case Diagram using UML
• Updating Requirements/Rules for Enterprise D Confidential Warehouse and Business Intelligence Tools
• Developed and managed relationships with technology infrastructure vendors / contractors in order to effectively purchase, maintain, and implement appropriate infrastructure tools
• Used MS Office extensively (Word, Excel, PowerPoint and Outlook) for analysis, presentation and documentation throughout the project
• Creating/maintaining User Acceptance Test (UAT) scripts and conducting the UAT initiative
• Executing system test scripts/QA analysis/ testing and tracking defects in Quality Center
• Production support for evolved projects and enhancements

Environment: Agile-SCRUM Methodology, Confidential WebSphere Commerce, Scrum, JIRA, JAD, JAVA/J2EE, MS Outlook, Risk Resolve, MS SharePoint 2013, MS Office, UML, XML, .NET, Oracle, MS Visio, MS Project, Windows 7

Confidential

Business Analyst

Responsibilities:

• Architected the application and d Confidential base to create and maintain automated flow meter details in addition to involvement in the process design and design documentation
• Involved in migration of project from Desktop version to Mobile and Tablet version which was the major part of the program
• Created a centralized application which facilitated the development, planning, and execution of activities to effectively and efficiently optimize well delivery from Planning to First Sales
• Collaborated and conducted several workshops with business groups and end users to gather and put together requirements and functional specification of the IT system which needs to be built
• Successfully coordinated and managed 6 member team to meet all business objectives while planning and tracking the project’s milestones and ensuring the final application was delivered to all specifications and requirements
• Documented the meeting notes from executive interviews and workshop sessions and also distributed to the company’s core team for confirmation and record keeping
• Identified customer requirements; developed FRD using sequence/d Confidential flow diagrams, and Use cases
• Regularly performed checks on deliverables, kept documents updated and obtained final acceptance of all project deliverables
• Worked on all phases of d Confidential warehouse development lifecycle, from gathering requirements to testing, implementation, and support
• Involved in Project Management activities and also created kick off deck, meetings trackers, deliverables, documents tracker and weekly status decks
• Worked with stakeholders to gather requirements for enhancements of the web portals
• Led and prepared PowerPoint presentations for all hands and leadership meetings
• Maintained security access and modified MMIS as per client needs
• Involved in coding the critical Application logic, Master D Confidential Management Integration, Bootstrap framework, Active Directory, Enterprise Library integration, Report Generation and Production Migration
• Conducted peer reviews of the code completed by developers and suggested code improvements to make it more efficient

Environment: MS Word, MS Excel, MS Power Point, MS Visio, UML, HP ALM, ClearCase