SUMMARY:

• Passionate, Pro - active, Determined and Result Oriented Scrum Master with 8+ years of experience in business analysis. Certified Scrum Master with proven ability to work with self-organizing and cross-functional teams in IT, Finance and E-commerce domains.
• Experience working in Software Development Lifecycle (SDLC) using Waterfall.
• Analyzed source systems, business requirements and developed Functional and Non-Functional requirements. Experienced in user interface design, and process flow modeling.
• Extensive years of experience in the design and review of various documents including Process Maps, Business rules, Business Process Re-engineering (BPR), Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Requirement Traceability Matrix (RTM).
• Well acquainted with Workflow diagrams and Unified Modeling Language (UML) diagrams including Use Cases, Activity Charts, Sequence diagrams, Data Flow Diagrams and ER Diagrams using MS-Visio and Rational Rose thus assisting the design team in preparing Business Process Model.
• Knowledge in Retail Banking, Commercial Banking, Insurance, Investment Banking and payment card industry domain.
• Experienced working in Service Oriented Architecture (SOA).
• Experience working in Payment Card Industry (PCI) domain.
• Knowledge in domestic fund transfers and foreign remittances.
• Good understanding of Automated Clearing House (ACH), Foreign Exchange (FOREX) transactions.
• Knowledge of cross border payments using Society for Worldwide Interbank Financial Telecommunication (SWIFT) network.

TECHNICAL SKILLS:

Domain Knowledge: Finance Wealth Management, Portfolio management, Asset allocation, Credit Risk, Credit limit, FICO, Credit Score, Credit report, Credit Management, Stocks, Bonds, Equities, T-Bills, T-Bonds, Financial Banking, Investment Banking

IT and E: Commerce Card holder authentication solutions

PROFESSIONAL EXPERIENCE:

Confidential, O’Fallon, MO

Systems Analyst

Responsibilities:

• Created Unified Modeling Language (UML) diagrams such as use cases, activity diagrams, system sequence diagrams, process flow diagrams using Visio.
• Knowledge of Payment Card Industry (PCI) domain, compliance procedures.
• Good understanding e-commerce domain since personalized offers are created for some of the merchants which are into e-commerce channel.
• Good knowledge of domestic ACH and global Wire Transfer transactions, SWIFT, FOREX conversions.
• Good understanding of cross border transactions.
• Good understanding of SWIFT payment process, domestic and international wire transfers.
• Knowledge of cardholder authentication solutions to make sure transactions are secured and to minimize charge backs from Confidential side.
• Knowledge of cross border offers where offer from the same merchant can be launched in different locations simultaneously.
• Worked on a project where Financial Institutions / Issuers, merchants, acquirers are involved.
• Strong business acumen and sound knowledge about various bank products and Merchants, cross border transactions, redemptions, offer flow from creation to the end user, rebates, earn and burn rate

Confidential, Boston, MA

Business Systems Analyst / Scrum Master

Responsibilities:

• Gathered business requirements from Business owners by conducting elaboration sessions and referring existing business artifacts.
• Conducted walkthroughs for use cases to which sign off should was obtained from business owners.
• Conducted elaboration sessions with Business to understand the existing process and modify the use cases accordingly to meet the business requirements.
• Developed good knowledge of insurance domain, Insurance products and regulatory requirements.
• Created use case diagrams, activity diagrams and business process flow diagrams, use case documents.
• Created AS-IS process workflow and TO-BE process workflow and conducted GAP analysis for the business.
• Generated SQL queries to understand the different fields in a table and see if any changes are needed.

Confidential, Tampa, FL

Sr.Business Systems Analyst / Scrum master

Responsibilities:

• Developed good knowledge of Investment Banking, Risk analysis, Strategic Asset allocation, Assets, Bonds, Equity and Derivatives.
• Provided analytical support throughout the Software Development Lifecycle (SDLC) including the analysis, design, development, testing and implementation of the software application.
• Worked closely with Business Subject Matter Experts (SME) to elicit requirements.
• Conducted walk through sessions with the Business and technical team and obtain sign off.
• Experience in creating Business Requirement Document (BRD), Functional requirements, System Requirement Specifications (SRS), Business rules.
• Created Unified Modeling Language (UML) diagrams, Process flow diagrams, wireframes, mockup screens, User Experience (UX) prototypes.
• Created AS-IS process workflow and TO-BE process workflow and conducted GAP analysis for the business.

Confidential

Business Analyst

Responsibilities:

• Generated Mockup screens of Graphical user interface to capture the front end system requirements to communicate with the web application designers.
• Created and managed User stories using TFS.
• Monitored sprint progress and also to check the gap between projected velocity and the achieved one.
• Create user stories and update status of different tasks and user stories using TFS.
• Hands on experience in Customer Relationship Management (CRM) tool.
• Sound knowledge of retail banking products.
• Good understanding of credit risk assessment, loan origination cycle.
• Created user story dependencies using TFS and also prioritization of user stories using TFS.
• Involved in preparing test cases and test scenarios and coordinated with other QA’s in executing the test plans.