SUMMARY

• Experienced in elicitation, documentation, and management of requirements in order to meet business and project objectives using Software Development Life Cycle (SDLC) methodologies such as Waterfall, RUP, and Agile.
• Expert communicator and facilitator with cross - functional technical and business stakeholders, including subject matter experts.
• Expert at employing a variety of techniques for requirements gathering/elicitation (interview, observation, focus group, requirements workshop, document analysis, interface analysis, prototyping, and brainstorming).
• Competent in preparing requirement artifacts such as Business Requirements Document (BRD) and System Requirements Specification (SRS).
• Expert in gathering customer/user requirements and translating them into data, GUI, functional, and non-functional requirements.
• Experienced in effectively defining product scope and managing change requests.
• Experienced in Unified Modeling Language (UML), including use case, process flow, workflow, and activity diagrams.
• Experienced in business situation analyses such as gap analysis and identifying and documenting AS-IS and TO-BE states.
• Experienced in conducting User Acceptance Testing (UAT) based on functional requirements and documenting forward and backward traceability in a Requirement Traceability Matrix (RTM).
• Working noledge of Data Mapping, Data Modeling, Relational Database Management System (RDBMS), and related concepts. Competent in using basic SQL commands.
• Thorough understanding and hands-on experience with BABOK (Business Analysis Body of Knowledge) concepts, tools, techniques, and competencies.
• Highly capable of functioning with equal efficiency as an individual contributor and a team player.
• Outstanding business writing and verbal communication skills.
• Excellent interpersonal skills in ensuring effective stakeholder coordination and conflict resolution.

TECHNICAL SKILLS

Business Modeling: MS Office Suite, MS Visio, Rational Rose, Enterprise Architect

Requirement Management Tools: Rational DOORS, HP Application Lifecycle Management (HP Quality Center)

Applications & Databases: MS Office (Word, Excel, PowerPoint, Outlook, Project)

Languages: UML, SQL

Operating Systems: Windows XP/Vista/7/8/10

PROFESSIONAL EXPERIENCE

Confidential - Bloomington, Illinois

Business Analyst

Responsibilities:

• Documented detailed stakeholder, functional, and reporting requirements and composed high-quality requirements documents dat achieve business needs and project objectives.
• Utilized a variety of expert requirements elicitation techniques, including brainstorming, document analysis, interviews, focus groups, and wireframes/prototyping.
• Used models such as use case diagrams and process flows during elicitation sessions to define and refine requirements with stakeholders.
• Documented and managed requirements in a traceable, clear, complete, unambiguous, consistent, and verifiable manner.
• Managed change implementation process from initiation to delivery.
• Led several software demonstration sessions to solicit feedback and ensure features satisfy business needs.
• Developed detailed test plans, test scenarios, and test scripts for User Acceptance Testing.
• Coordinated and prioritized outstanding defects and resolved them successfully.
• Maintained thorough traceability to track software requirements from their origin to deployed deliverables.
• Assisted Application Team in implementing solutions dat meet stated requirements.
• Resolved conflicts between Application Team and Quality Assurance to deliver intended project objectives.
• Assisted Project Manager in defining project risks and resolving issues throughout teh software development life cycle.

Environment: MS Office Suite, MS Project, MS Visio, Rational DOORS, HP ALM, UML.

Confidential, Dallas, TX

Business Analyst

Responsibilities:

• Elicited requirements from senior stakeholders and end-users and prepared Business Requirements Document (BRD).
• Responsible for translating BRD into functional specifications and test plans. Closely coordinated with both business users and developers for arriving at a mutually acceptable solution.
• Conducted JAD sessions to define teh project scope and to reduce teh time-frame required to complete deliverables.
• Developed and maintained all operational and technical flows using MS Visio and MS PowerPoint.
• Conducted gap analysis to understand how teh upgraded system carries out teh business functions and assists in ensuring timely and effective implementation.
• Defined use cases and software specifications from requirements.
• Aided in workflow analysis and process design.
• Maintained Requirement Traceability Matrix (RTM).
• Performed Regression Testing and created test scenarios for User Acceptance Testing (UAT).
• Maintained documents for change request and implemented procedures for testing changes.

Environment: MS Office Suite, MS Project, MS Visio, Rational Rose, HP Quality Center, UML.

Confidential - Trenton, NJ

Business Analyst

Responsibilities:

• Employed a variety of requirements elicitation techniques with stakeholders, including senior management, end-users, SMEs, testers, and developers to understand business needs of teh Online Access Application project.
• Led focus group and Joint Application Development (JAD) sessions to gather requirements and played teh role of facilitator as well as scribe.
• Followed structured approach to organize requirements into logical groupings of essential business processes, business rules, and functional and non-functional requirements.
• Ensured dat each new requirement aligns with business value and project objectives.
• Utilized Agile methodology with emphasis on iterative and incremental development.
• Successfully collaborated with development, user interface, and testing teams to ensure dat teh deliverables satisfy teh stated requirements.
• Identified use cases from functional requirements, wrote use case specifications, and created AS-IS and TO-BE business process workflows (activity diagrams).
• Wrote test plans and test cases, facilitated User Acceptance Testing (UAT), and walked teh QA team through test criteria to make sure they understood them thoroughly.
• Collaborated with teh Project Manager to define project schedules and milestones.
• Maintained thorough traceability between different types of requirements and between requirements and test cases to ensure delivery of verified and validated software.
• Performed functional and GUI testing to ensure dat user acceptance criteria are met.
• Developed software user manual.

Environment: MS Office Suite, MS Project, MS Visio, Rational DOORS, Rational Rose, HP Quality Center, UML.