PROFESSIONAL PROFILE:

Over 13 years of experience as Healthcare Business Analyst professional Agile and Waterfall SDLC Requirements Analysis, System Testing, Implementation, Training and Maintenance Support Excellent verbal and communication skills Lead on CMS Medicare and Medicaid , implementation of new technologies for Third Party State agencies as well as SSA project Ability to direct complex projects from concept to fully operational status Goal-oriented individual with strong leadership capabilities Organized, highly motivated, and detail-directed problem solver

TECHNICAL SKILLS:

Requirements Analysis, HP Quality Center, SharePoint/ShareCenter, DOORS document and traceability analysis, 508 Compliance, UNIX, SAP Two live implementations and production support in Lead Validation analyst role , Windows NT, Windows 2000 Office, Broad Vision, Java Script, Oracle 8i, MS SQL Server, SQL Plus, Toad, UML, Ariba and other 3rd party Market Places, Astra Quik Test, XML, Mercury Tools, Test Director, QuickTestProfessional, WinRunner, and LoadRunner, Empirix E-Test, and Load Testing, Corio migration software, UML Experience, Aqualogic, Remedy, Mainframe, M204, COBOL

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

• Worked with CMS stakeholders to validate business needs to ensure that there are no gaps in requirement analysis
• Translated business requirements into functional/system requirements
• Responsible for capturing, gathering and validating project level functional requirements
• Responsible for entering/maintaining business, functional/system requirement documentation into release folders in SharePoint and DOORS
• Responsible for leading functional/system requirement walkthroughs for assigned change requests/remedy tickets
• Responsible for creating/updating all relative SDLC documentation: Business/System Requirements, Interface Control Design ICD , Change Level Design Documents, Test Case Scenarios and Test Case Summary.
• Working with development and QA to ensure timely implementation dates are being met. Responsible for entering task requests and assignment of those tasks to the appropriate team members Responsible for entering all SDLC documentation into DOORS
• Assisted in creating the MBD Manual for the GUI system
• Assisted in creating documentation for the VRR/IRR

Confidential

Sr. Business Analyst

• Sub Contractor for Federal Student Aid Financial Aid project creating end of project PIR Post Implementation Report
• Gathered requirements from either jad sessions with business owners and survey questionnaires and other multiple sources
• Responsible for translating and simplifying requirements and creating use cases/user stories to ensure that the proposed solutions were accomplished during the implementation
• Created report documentation necessary to meet legislative and state mandates during the deployment and maintenance portion of the SDLC.

Confidential

Business Analyst

• Met with business owners and gathered requirements for projects regarding HSA, FSA, DCAP and HRA accounts in an agile environment
• Daily Sprint Meetings to discuss updates and goals for the current work day as well as for the day Created storyboards and wireframe prototypes to describe different products
• Translated business requirements for new implementation, change requests, or defect fixes into user stories and use cases
• Responsible for documentation and making sure that developers could understand the design desired by the client
• Working with development and QA to ensure timely implementation dates are being met.
• Responsible for entering task requests and assignment of those tasks to the appropriate team members Responsible for checking QA test scripts and development of User Acceptance Testing Documentation Scheduled sprint meetings with business owners to discuss any updates of code, review User Acceptance Testing documentation for the application design
• Responsible for appropriate close out of all projects including UAT sign-off from the business owner s

Confidential

Requirements Analyst

• Develop requirements for proposed systems and applications for infrastructure upgrade.
• Serves as a liaison between the internal/external business community and the IT organization in order to provide technical solutions to meet user needs.
• Translates business requirements into functional specifications for the IT organization, manages changes to such specifications, and educates the IT organization on the direction of the business.
• Gathered information about the organization's work processes, information flows. Documents existing process in technical model format in order to evaluate and define new IT solutions and implementation processes.
• Performed requirements analysis, business process modeling, usability and 508 compliance activities supporting development projects.
• Provides information technology recommendations and solutions in support of customer requirements Accurately documents systems requirements based upon meetings with customers and end-users Used Visio diagrams to design data process flows with the development team.
• Plans and conducts tests, using test applications and/or a lab environment for usability testing and, prepares status reports as requested.
• Developed test plans and test cases for system integration tests SIT and user acceptance tests QAT
• Created end-user/support guides, training materials including lesson plans
• Business Process Modeling for the beneficiary business process modeling project Reporting and documenting trouble tickets using Remedy

Applications: Business analysis, Government, Medicare, Healthcare insurance, Third Party Systems, BERT/ERNIE Environment: Word, EXCEL, VISIO, TSO/ISPF, COBOL, JCL, FILEAID, Aqualogic, Remedy

Confidential

Business Analyst

• Business Analyst on the Medicare systems for CMS. Primary responsibilities were monitoring tasks applicable to the Medicare Third Party Systems and the EDB in a infrastructure upgrade Assisted CMS in developing technology solutions for their third party state agency program by eliciting requirements for the project via jad sessions with business owners and communicating them clearly too all stakeholders and partner agencies such as SSA.
• Gathered requirements from either jad sessions with business owners o questionnaires.
• Responsible for translating and simplifying requirements and creating use cases/user stories to ensure that the proposed solutions developed met every approved requirement.
• Created User Acceptance Testing Documentation and presented documentation to business owners as a way of confirming the development changes were accurate according to either the change request or new implementation.
• Analyzed problems / perceived problems identified by users or by personal review of the system
• Used Visio diagrams to design data process flows with the development team
• Created and validated software development test plans
• Documented recommendations, recovery procedures, and alternatives solutions to end-user systems
• Documented change requests, design specifications, and data dictionary updates
• Developed test plans and test cases for system integration tests SIT and user acceptance tests QAT
• Performed SIT and QAT test activities Facilitated Business Process Modeling work-flow diagrams for the beneficiary business process modeling project
• Translated business requirements per department into work-flow diagrams using Visio Performed reporting and documentation of trouble tickets using Remedy

Applications: Business analysis, Government, Medicare, Healthcare insurance, Third Party Systems, BERT/ERNIE and DIRT Environment: Word, EXCEL, VISIO, TSO/ISPF, COBOL, JCL, FILEAID, Aqualogic, Remedy

Confidential

Business Systems Analyst Lead Analyst for SAP implantation for the Navair Project Subject-matter expert to multiple tasks and/or programs Reviewed completion and implementation of system additions and/or enhancements and made recommendations to management for process improvements Planned and directed upgrades of operating systems and designs systems enhancements Identified, analyzed, and resolved system problems Determined system specifications, input/output processes, and working parameters for hardware/software compatibility Manually performed back-end testing by writing SQL queries and validating the infrastructure upgrade database Involved in back end database testing using ORACLE, PL/SQL, TOAD AND MS SQL Served as a technical team or task lead Provided guidance and work leadership to less-experienced systems engineers and may have supervisory responsibility Served as liaison with clients, participating in meetings to ensure client needs are met Provided an effective, comprehensive management and execution of the project test and verified system functionality Performed manual and automated tests for unit testing, development testing, role testing, and regression testing Administered the test tool HP QualityCenter

Confidential

• Senior Business Analyst Lead analyst for SAP implementation and 4.6c and 5.0 infrastructure upgrade Worked on the implementation of the Quality Assurance Plan for the Testing department Ensured that project and release deliverables are in compliance with the quality plan and other applicable standards for regulated industry in expected timeframes. Responsible for delivering statuses to management Identified/Created business requirements and documented design Ensured that deliverables requirements, design documents, test plans, unit and system functional test scripts were in direct compliance with standards set by SQA Facilitated use case and requirements analysis sessions Developed and maintained use case documentation Supported ongoing maintenance for SAP system Responsible for gathering necessary documentation for QA audits certification and licensure inspections
• Ensured all inspection and reviewed findings are followed up to completion Involved in the development, implementation and maintenance of the SQAs quality principles, systems and controls Responsible for testing configuration changes in SD, MM,SCM, HR OM,PA, Time, Benefits , and FICO Performed migration of code to testing and staging environments Maintained change requests and other system documentation Designed, developed and executed automated test scripts for all software applications from requirements Defined test objectives, and test flows Administered PMOnline defect and TPR tracking tool to effectively manage defect tracking and resolution with developers and project team Performed and administered DOORS document traceability analysis HLD,LLD, UTS, SFT Lead Software Quality Assurance Analyst of E-Hospira system Regulatory environments included Security and 21 CFR Part 11,SOPs,cGMP, SOX compliance