SUMMARY:

• A result oriented Project Manager/Business Analyst wif strong experience working for major companies such as Confidential, Confidential, Confidential, Black Knight Financial Services, Express Scripts
• Hartford Insurance Group and Wachovia Bank. Self - motivated Web Developer wif experience in HTML5, CSS, Javascript, Bootstrap and other languages.
• Business/Data Analyst wif experience in Data Mining, SQL, UAT, and Data Visualization. Led Global Project to remediate 18K vulnerabilities via Server Hardening and Database Hardening. Excellent interpersonal skills and a great team player.

TECHNICAL SKILLS:

COMPUTER SOFTWARE & PROFICIENCIES: Windows; MS Office Suite; Expert in Excel, Wire framing, Edit-Pad, Regex, SSIS, SQL Server, Oracle, User-Acceptance Testing, Tableau, Qlik, Salesforce, Informatica, JIRA, MS Project, HTML, CSS, JavaScript, Bootstrap, jQuery, Ruby, Arena, Atlas, Rx Home, Citrix, Stimulation, Visio, Lotus FileZilla, Siebel / WPM 65.

PROFESSIONAL EXPERIENCE:

Confidential - Houston, TX

Project Manager

Responsibilities:

• Accountable for success of PCI - Payment Card Industry Project. Project scope includes firm-wide Application, Server, and Database Hardening of identified vulnerabilities.
• Manage global project across time zones and geographic locations. Responsible remediation 18K vulnerabilities in 98 apps, 664 servers, and 135 databases.
• Extracted, and transform data into information using Advance Excel, and BI Tools to categorized information for each stakeholder.
• Develop relationships wif major stakeholders in global regions, by leading daily workshops to educate their individual progress. Managed their individual success.
• Plan and execute remediation plans for stakeholders to meet PCI goal, by cleansing their data and presented information for decision-makers.
• Conduct daily and weekly meetings wif stakeholders, wif the strategic plan to meet their deadlines.
• Identify and monitor vulnerabilities, and measure progress by creating user stories and action plans to meet their goals.
• Execute vision of project scope and a Subject Matter Expert of remediation plans for each stakeholder.
• Communicate and collaborate wif business stakeholders' needs, identify potential problems, close recognized gaps and support effective day to day compliance oversight.
• Expert PCI resource for compliance oversight for PCI DSS for the organization.

Confidential - Orlando, FL

Data Analyst

Responsibilities:

• Involved in Sales Operations, for the new user account and sales hierarchy of management to update in SalesForce.
• Performed ETL from ERP, CRM, and other external sources using Informatica to update SalesForce. Created and monitored bulk data jobs in Informatica of over 1 million sales records.
• Assist in the ongoing development of technical best practices for data movement, data quality, data cleansing and other ETL related activities.
• Streamlined production by closing communication gaps wif users and their territories. Updated user's’ access in Salesforce and processed jobs in Informatica Cloud for sales managers and territories.
• Run and monitored jobs in Informatica to fill SalesForce items, for data loads of school districts. Mapped multiple sources to run big data jobs in Informatica.
• Executed Oracle SQL statements, to extract, transpose, and load data. Processes were used to perform analyses across state district data for the US.
• Performed IT Quality Assurance to identify trends on data and communicate discoveries in a clear and visual manner to members of sales team.
• Utilized business intelligence tools to create data visualizations in app format. (i.e. Qlik, Tableau). Performed data integration wif ETL to create visual dashboards in multiple formats.
• Created data apps in Qlik for pulling Big Data jobs over 1 million records to update dashboards. Dashboards to show the progress of individual school districts and provide drill-down dashboards for an interactive experience.
• Performed User Acceptance Testing and QA of unique state data to verify the accuracy of school district data.
• Document UAT findings/results and share it wif relevant stakeholders in JIRA. Update tasks in an agile environment.

Confidential - Ocoee, FL

Sales Agent

Responsibilities:

• Responsible for responding to incoming sales inquiries.
• Answer questions regarding resort amenities, unit descriptions, location and travel directions, and reservation confirmations.
• Qualify customers and hook guests on a tour presentation.
• Book, confirm/cancel reservations.
• Familiarity and efficiency wif computer systems, noledge of seasonal rates and awareness of black - out dates.
• Cross-sell and upsell wif the ability to determine needs.

Confidential - Lake Mary, FL

Business Analyst

Responsibilities:

• Lead analysis and fact finding to identify key priorities for the business, by performing ad - hoc reports from OLAP Cube.
• Assist wif senior management and other key stakeholders to clarify objectives, resources required, and timing. Meet deadlines, prioritize requests, and work independently while producing quality work.
• Demonstrated ability to work effectivity wifin a diverse team to utilize custom advanced Excel formulas to identify discrepancies between multiple, large data sets and troubleshoot the root cause of the discrepancies.
• Provided Daily Dashboards on operations from multiple sites, pertaining daily performance.
• Developed reports in SQL to replicate third party application reporting.
• Developed formulas in Excel to analyze results over a trend of time. Including nested-IF statements, V-Lookups, Pivot Tables, and other advanced formulas.
• Developed complex join queries to connect different databases. Review results and report to upper management, wif analysis.
• Provided daily reports on OLTP and involved in performance in finance, marketing, and new opportunities.

Confidential

Data Analyst

Responsibilities:

• Performed data analysis functions for assigned business unit including design and development of critical ad hoc reports. Pulled data in production database environment to be extracted.
• Data integration of county data. Including data extraction, transformation, and loading (ETL), using Microsoft SQL Server Integration Services.
• Maintenance of Microsoft SQL Server Databases for real estate assessor state county data. Involving creating tables, columns, and sorting data.
• Data management of county RDBMS. Update, retrieve, and filter data in a database.
• Reviewed source data total counts and important fields to ensure it gets approval to load to Access database, and into SQL. Includes data profiling, cleansing, and integrating other resources.
• Performed complex SQL queries to measure previous and current performance of rural counties.

Confidential - Orlando, FL

Analyst/Sr. Insurance Specialist

Responsibilities:

• Robust detail analyzer, wif capabilities to define opportunities, improves retention, and meets expectations.
• Reviewed wif end users to define business requirements, translate instructions for web developer to place into production.
• Create testing cases and provide QA Testing of different case scenarios to measure performance. Develop reports to end users.
• Created Daily Dashboards to measured performance of different facilities. Used BI Tools to visually displayed data to departments of production.
• Performs weekly conference calls to obtain new business requirements wif department leads. Gatheird business requirements for stimulation project called Boston Workstation Stimulati on Project.
• Presented statistical data to front end managers to measure performance and present new opportunities.