SUMMARY

• Software Business Analyst specialized in e - Payment technologies and solutions like Internet banking, Mobile banking, Middleware transactions routing systems like IRIS, Phoenix integration with VISA, MasterCard, UPI and other international Payment schemes.
• Experience in the full agile/scrum development methodologies, design, development, implementation, maintenance and support. Also hand-on experience in Financial/Banking Industry.

TECHNICAL SKILLS

Technologies: Visual Studio Team system 2008, WebSphere MQ 5.x,GIT

Database/Tools: SQL Profiler, SQL developer, Toad, Oracle 10/11g, SQL Server 2008, Postman, Soap UI, REST API testing

Operating System: Windows, Windows Server 2008/2012, Linux (vi Editor command prompt), AIX, Solaris

PROFESSIONAL EXPERIENCE

Confidential

Sr. Business Analyst

Responsibilities:

• Review, analyze and evaluate business systems and user needs. Document requirements, define scope and objectives and formulate systems to parallel overall business strategies.
• Provided business and domain knowledge to junior and new resources in team.
• Agile Project Management, sprints, Scrums meeting.
• Liaise with project management office for completion of project plans.
• Work closely with scrum master for monthly/quarterly releases.
• Manage and assist project, product and support teams under my portfolio.
• Laisse with internal teams and product owner for development new feature according to standard and need to market.
• Writing SQL queries in order to extract data for business used.
• Developed mandatory reports for State Bank of Pakistan and Banks business users.
• Visa and MasterCard mandates reviewing and identify scope of testing as per IRIS (E-payment system).
• Involve in project implementation SIT, UAT and Dress rehearsal steps for feedback.
• Involve in clients FS finalization.
• Install, configure and maintain the Middleware software components.
• Work closely with Engineering and Design teams to build middleware services on DEV, QA, and production environments
• Respond to monitoring alerts to quickly identify trouble source and implement resolution to avoid or reduce duration of an outage
• Provide support and trouble-shooting to resolve issues impacting application operations.
• Collaborates across teams, including business management, finance, and risk/compliance partner.

Confidential

Business Analyst

Responsibilities:

• Gathering requirements from various stakeholder across the business team in bank.
• Review and draft them as formal document (Functional Specifications).
• Review FS/BRD to finalize the solution.
• Managing project team and E-payment solutions.
• Custodian and managing ATM lab and UAT/SIT environment.
• Writing SQL Complex queries in order to extract data for business used.
• Developed mandatory reports for State Bank of Pakistan and Banks business users.
• Execution smooth UAT with internal business users.
• Overview of project to Information Security and Compliance Department.
• Strengthening the ADC through to implementing new technologies
• Recommending and implementing improvements and efficiencies
• Prioritize parallel projects and task.
• Product trainings.
• Requirement gathering from HBL internal business and other departments.
• Major Projects worked on:
• E-Commerce 3D-Secure Transactions from Master and Visa.
• Debit Card Annual Fee charges.
• Debit Card re-carding.
• Pay Pak New payment scheme of 1link.
• Non-personalized cards.
• Demographics updates from ADC channels and ATM.
• Fraud Guard Integration with CTL Prime 4 Web services.
• Integration IRIS (middleware Switch) with CTL prime web services.

Confidential

System Analyst

Responsibilities:

• Gather new requirements from Client (Banks in KSA).
• Translated a keen understanding of the customer’s expectations into clearly stated requirements that, according to the chief of software engineering.
• Implementation of new features/patches in production.
• Executing test cases of patches and projects.
• Regression testing.
• Root cause analysis.
• Investigate the root cause issues of LIVE and fix them.
• Configuring different environments. LIVE/UAT/TEST.
• Coordination with customers, Quality Assurance and development team.
• Involves with the client throughout the complete implementation life cycle.
• Built and maintained local environments on VM. Installed, configured, and managed open-source bug tracking and test tracking database applications.
• Remote support to international cooperate customers
• Knowledge base writing.

Confidential

Business Analyst

Responsibilities:

• Implementation of new features/patches in IRIS on Client site.
• Executing test cases of patches and projects.
• Regression testing
• Visa Base I and SMS card testing
• Performed testing on terminals NCR, Diebold and Wincore including protocols NDC DDC.
• EMV cards testing
• Investigate the root cause issues of LIVE and fix them.
• Configuring different environments. LIVE/UAT/TEST.
• On site System Integration testing
• Coordination with client and development team
• Gather new requirements from Client.
• Ensure Integration testing with ADC channels.
• Involves with the client throughout the complete implementation life cycle.
• Translated a keen understanding of the customer’s expectations into clearly stated requirements that, according to the chief of software engineering.
• Remote support to international cooperate customers

Confidential

SQA Engineer

Responsibilities:

• Writing test cases
• Execution of complete Testing cycle
• Smoke testing
• Bug tracking process
• Execute Load Testing on web based applications on Visual Studio Team System
• Execute load test after every release to evaluate base line
• Automated testing
• Accessibility testing (508 Compliance)
• Performance Reports of overall application
• Functional Testing