Business Systems Analyst Resume

PROFESSIONAL SUMMARY:

5 years of Software Testing/Quality Assurance experience with hands - on experience in Manual and Automation testing of Web-based - (SaaS, on-premise, Java and .Net applications) in Scrum, an Agile Software Development framework.
Experience of working as a Business Systems Analyst in creating business requirement document (BRD) and functional specification document (FSD) and of being a Quality Assurance (QA) auditee for the Software Quality Audits.
Extensive knowledge of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
Good knowledge of Insurance Domain in several lines of business, especially in Auto and Health insurance.
Good experience in design and documentation of test artefacts - test strategy, test plans, test scenarios & test cases, test data, test summary reports, review logs, test execution and defect management.
Expertise in System, Integration, Regression, Smoke, Sanity, User Acceptance Testing, Graphical User Interface (GUI), Cross Browser, API, and Mobile testing.
Experience in designing, implementing and executing automation framework using Selenium WebDriver with Page Object Model (POM) in TestNG, Jenkins for Continuous Integration (CI) and automating test cases.
Excellent analytical, problem-solving, stakeholder collaboration, innovation, verbal and written communication skills.

TECHNICAL SKILLS:

Operating Systems: Windows, Linux

Automation Tools: Selenium, TestNG, Jenkins, and TestComplete

Tools: JIRA, HP ALM 11.0, GitHub, Mantis, Team Foundation Server (TFS), Office 365, VisioMS Project, Balsamiq, PL/SQL, Oracle 10g, SoapUI, Appium, Redmine and proprietary tools.

PROFESSIONAL EXPERIENCE:

Confidential

Business Systems Analyst

Responsibilities:

Gathered/Catalogued business requirements, creating wireframes, and documenting functional requirements.
Developed user stories, use cases, process flow diagrams and recommended changes for improvement.

Confidential

IT Analyst

Responsibilities:

Prepared Test Plan, Test Cases, Test Effort, Milestones/ Schedules for the project.
Test execution for System, Smoke, Sanity, Exploratory, ad-hoc, Regression and UAT as cross browser testing (IE, Edge, Chrome, Safari and Firefox) and mobile testing using emulators as well as actual devices.
Defect management (logging, tracking, retesting and updating defect status) using JIRA.
Authored weekly/daily status report to the client and capturing and documenting test metrics within the team.
Coordinated/participated in daily scrum meetings with developers, business analyst, scrum master and product owner and performing risk analysis to identify, assess, notify, address, resolve, escalate, monitor issues and recommend solutions, best practices, and contingency plans.
Conducted knowledge transition and coaching sessions within the team and handling clients request through efficient onsite-offshore coordination.
Responsible for the quality, on-time delivery of the project in line with the defined schedule/milestones and quality targets without any schedule slippages and handling of multiple complex projects simultaneously.

Confidential

Systems Engineer

Responsibilities:

Involved in analysis of the business requirement and its impact on the current system functionality and solution implementation following all the CMMI L5 standard procedures.
Developed test cases using Black Box Testing, Data Flow Testing, Unit Testing and Integration Testing.
Conducted exploratory and end-to-end testing, by simulating workflow for web applications and claim portals.
Responsible for creating the functional testing framework using Selenium WebDriver, TestNG to automate the UI components of the web application and configuring Jenkins to setup continuous integration process.
Executed queries for backend Database testing and created SoapUI scripts for web services testing.
Addressed urgent Client Requests (CRs) with high priority. Tested critical issues and delivered them as hotfixes.
Performed peer review, generated test results and gave official sign off from the testing end for version delivery.

Confidential

IT Test Engineer

Responsibilities:

Created test conditions based on testable requirement and creating high level business scenarios based on test conditions and detailed scenarios, Data mining for execution (Profile and Policy creation).
Test data setup for test execution. Back End (Database) testing
Test scenarios execution in different testing phases (System Integration Testing (SIT), Release Testing, ad-hoc testing and UAT).
Defects logging, tracking and retesting and attending meetings with developers, business analysts, and product owners.
Consolidated detailed test results to highlight issues in Bug Triage meetings to prioritize and mark severities.
Rendered technical assistance to end-users both over remote desktop connections and onsite.

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