SUMMARY:

• Lean Six Sigma Certified Lead Business Analyst with with 11 years’ experience and success in assisting clients optimize their investments.
• Demonstrated skills in analyzing business requirements, assessing risks/impacts of various solutions before recommending the pertinent solution prioritizing all business demands.
• Extensive experience in designing, developing and executing test scripts fueling swift corrective actions and significant cost savings.
• Recognized for building strong, sustainable and strategic relationships with clients and colleagues alike, resulting in high levels of customer satisfaction.
• Experienced working with AGILE and Waterfall models.
• Commercial/Retail Loan Origination Loan Servicing Mortgages Payment Systems Credit Cards
• Requirement Gathering and Analysis Test Cases, Test Plans and Strategies
• Preparation of Requirement & Business Design Documents Confidential & User Acceptance testing (UAT)
• Loan IQ, Capitalstream AGILE and Waterfall methodology
• Use of Visio, Confluence, JIRA, PL SQL, HPQC, Tableau Gap Analysis & Cost Benefit Analysis

PROFESSIONAL EXPERIENCE:

Lead Business System Analyst

Confidential

Responsibilities:

• Lead the pod which consists of 6 resources consisting of BAs, Developers and Design team.
• Worked as a Lead Business Analyst for my pod in an Agile set up responsible for smooth delivery of multiple sprints in the Confidential 's Journey project.
• Responsible for Sprint planning & handle sprint meetings.
• As a Lead BA and gathered Requirements from multiple stakeholders and created Business Requirement Documents, Functional Design documents for this project. Facilitated workshops and used prototyping methods to flush out requirements.
• Also performed Cost benefit analysis between different approaches of solutioning for this project. Wrote use cases, user stories and built business process models as part of requirement documents.
• Made a presentation on gap analysis and business process mapping flow to the advisory committee to get approval of the Business requirement document.
• Used Visio, Tableau and advanced excel functionalities to present data in these presentations.
• Written test cases, test plans and reviewed test strategies developed for this project.

Lead Business Analyst

Confidential

Responsibilities:

• Worked as Lead BA in helping the bank to roll out a new Commercial lending product in the market called Unitranche.
• Developed documents to secure IAAP approvals and regulatory approvals for this product.
• Developed and implemented strategies to enable data flow from the loan servicing system to various downstream system including regulatory systems.
• Developed new reports using Tableau and SAP Business Objects which would capture Unitranche product data and can be shared with Equity partners.
• My responsibilities included gathering requirements from multiple regulatory bodies and internal BMO teams and developed a Business Requirement document and functional specification document. Developed test cases and test strategies for System Integration Testing.
• Captured all defects during Confidential on JIRA.
• Worked as a Lead BA for the Payment Modernization project for automation of SWIFT Payment Network of BMO on the GPP - SP platform.
• Performed Cost benefit analysis of different approaches in updating the payment infrastructure.
• Used JIRA and confluence to capture all artefacts during Requirement sessions and during Confidential .
• Developed Use Cases, User stories, Test cases and Test strategies for Confidential .
• Provided support and answered queries from Business users during and after the implementation of project. Used Tableau and SAP Business Objects for analytics and Reporting purposes.
• Worked as Lead BA and QA for the project which streamlined the integration between BMO’s Mortgage Lending Platform with CMHC - a Mortgage Insurance Company. Facilitated workshops, focus groups and Surveys to flush out requirements.
• Performed API Testing on the product.
• Worked as a Lead BA and created Requirement Documents, Test Case and Test Strategy documents for a data migration project which helped migrate the entire Mortgage Portfolio (which BMO had acquired from a third-party vendor) onto BMO’s Mortgage Lending Platform.
• Performed Gap Analysis and developed Process Flow diagrams to demonstrate the Current State and Future State of the integration between Loan IQ and a third-party Supply Chain Finance client.
• Recognized and received good feedback from BMO Business users for providing valuable support during the User Acceptance Testing (UAT) stage of the projects.

Lead Business Analyst

Confidential

Responsibilities:

• Worked in the capacity of a Lead Business Analyst for the entire life cycle of the project wherein the capabilities of Capitalstream (Loan Origination product) was demonstrated to the Client and requirements was gathered for the customization of the product based on the client’s business needs.
• Worked as a lead Business Analyst for a project which streamlined the Clearing and settlement (CLS) process of the Credit Union with various Payment Systems like Automated Clearing House (ACH), Fed wires and SWIFT. As part of this project built various interfaces for the product with Treasury and Cash Management of the Credit Union.
• Used JIRA and Confluence to capture defects & Confidential test cases.
• Designed SQL queries to export raw vendor data from bank’s databases to create reports using pivot tables, vlookups, graphics and other advanced Excel functionalities.
• Recognized and received good feedback from the client for providing valuable support during the user acceptance testing (UAT) stage of the project.

Senior Business Analyst

Confidential

Responsibilities:

• Facilitated Requirement Gathering Workshop and Business Design Workshop with multiple competing Stakeholder segments including Sales team, Credit Risk team and Credit Adjudication team to build a new Small Business/Retail Loan origination platform. Used JIRA and Confluence for traceability and mapping of defects to requirements.
• Consulted on Design solutions, created high quality Solution Overview and Functional Design documents incorporating inputs and feedbacks from multiple stakeholders.
• Developed integration between BMO’s payment platform for payment methods like ACH, Fed wires, EDI and SWIFT with the Loan Origination platform.
• Performed Walkthroughs of the requirement and design to the Development team and testing team providing clarification and facilitating Issue Resolution.

Business Analyst

Confidential

Responsibilities:

• Configured workflows, checklist, business rules, covenants and alerts for the project based on the functional design document.
• Developed Test cases and coordinated with multiple module leaders to develop effective testing strategies for the project. Performed API and UI testing of the product to enhance user experience.
• Executed Unit testing scripts and System Integration test scripts and logged defects in HPQC.
• Performed Walkthroughs of the developed solution to the credit adjudication team in Confidential and incorporated their feedback each time before actual delivery date, so as to eliminate unwanted surprises after the actual delivery of the solution.
• Wrote programs using Mainframe programming language COBOL and developed JCLs to execute the programs.
• Worked as a Liaison with the onshore team and handled a small team responsible for code development and Unit testing for the project.
• Created a new testing tool which would create model data/files for testing which reduced the time time-frame by over 40%.
• As the project involved multiple technologies, acted as sole point of contact for mainframe technology front