SUMMARY:

• 10 years of experience in IT industry especially in the field of business analysis, project management and quality assurance with Client/Server and Web based applications. Well - experienced in the requirements gathering, design, development, support, project management
• Rational Unified Process (RUP), Agile methodology (SCRUM), E-Commerce, ERP, Mobility, Object-Oriented Analysis and Design using UML based development process, Data Modeling, Conceptual Designs, Risk Management
• Testing, and management of custom and vendor application systems. MBA from Northwest Missouri State University in Management Information System

TECHNICAL SKILLS:

Operating Systems: Windows NT/00/98/XP

Methodologies: Rational Unified Process (RUP), Waterfall, Spiral, Agile (SCRUM)

Databases: MS SQL Server, Oracle 11g

Scripting Languages: JavaScript, VB Script

Web Technologies: HTML, DHTML

Tools: MS-Office, Visio, MS Project, RequisitePro, iRise, RallyDev.

Project Management Skills: Business Requirements Gathering, Function Requirements Gathering, Estimate & Manage Project Budget, Estimate, Acquire, and Allocate Resources, Devise & Manage Issue Resolution strategies, Devise & Manage Change Control Procedures, Vendor Negotiation & Management, Product Assessment, MS project, MS office Applications Microsoft Office Suite, Excel, Power Point, Object-oriented software, MS Project, MS Visio Functional Areas Change Management, Database structure, Web Interfaces

PROFESSIONAL EXPERIENCE:

Application Project Manager

Confidential, Bothell, WA

Responsibilities:

• Responsible for resources, budget, and schedule for all applications mentioned above along with their child projects
• Overlook small to mid size projects associated with various platforms (SNAP, Ovals NSP, AMNQ, OneQual, CCN, Sierra Vista, CSSng )
• Update Project Tracker on SharePoint
• Coordinate resource needs/requests, ensuring projects are adequately staffed
• Work on project estimates with IT Front Door Manager
• Ensure timely deliverables of artifacts
• Act as delivery lead: Coordinate with development and implementation team for upcoming deployments
• Conduct User Test and responsible for successful deployments
• Review and approve project related documentations: Business Requirements Package, Systems Requirements, High-Level Design, Application Interface Design, and Test packages
• Capture and communicate project issues/risks
• Manage vendors (Sonoran, IBM, Tech Mahindra, Ventera, Infosys, Accenture) and cross functional teams (developers, architects, business analysts, testers) across different platforms
• Prepare project scope and track progress report
• Review prototypes with the developers and technical architects to ensure that the code is in accordance with the business requirements
• Lead UAT status calls among the end users
• Manage regression testing to ensure that the implementation of the new functionalities do not have any adverse effect on existing code
• Analyze and document business processes and give recommendations for improvements
• Create CRs (Change Request) based upon new enhancements proposed by the users
• Work closely with the Accounts Manager to document all the approved and funded CRs by the users
• On Agile projects, work as Scrum Master/Product Owner delegate
• Create user stories; prioritize and assign complexity points to the user stories along with team collaboration
• Conduct daily stand up calls and report team progress by burn-up, burn-down charts, dashboards, and sprint and release progress using Rally.
• Organize, facilitate & lead retrospective, sprint and release planning sessions.
• Mentor team members and product owners in effective adoption and use of agile principles and practices

Environment: iRise, BMC remedy, Rational ReqPro, PRISM, AOTS ticketing system, Quality Center, Agile methodology, Waterfall methodology, MS Word, MS Excel, Power Point, Outlook, Share Point, Java, Oracle

Confidential

Project Manager/SCUM Master

Responsibilities:

• Coordinated with cross-functional departments and ensured delivery of projects on time.
• Managed all projects and handled single and multiple projects for various platforms
• Evaluated software development practices and ascertained that new software improves productivity.
• Identified any risks associated with project and assisted in solving it effectively.
• Prepared estimates for new requirements as well as change request
• Managed and approved Change Request received from the Business Users
• Coordinated the project internally and was the focal point to the vendor for questions and problems
• Prepared project tasks and laid out business processes flowcharts
• Coordinated application project development task among dev team, delivery managers, technical architects, business analyst and testers
• Created work breakdown structure to handle complex projects
• Conducted JAD sessions and created Business Requirement Artifacts
• Prepared Use cases to assist developers in application design
• Reviewed Systems Requirements, High-Level Design as well as Application Interface Design documents
• Reviewed and approved wireframes presented by the development team
• Assigned task list to the application development team
• Managed post-deployment concerns
• Conducted and monitored Users Acceptance Test and Users Test
• Prepared project progress report for the project sponsors
• Participated in requirements/design meetings with the vendor as well as within the department
• Experienced with collaborating the project team and users team to provide the business perspective
• Reviewed and tracked backlogged user stories along with the team for campaign management, content management, and shopping cart system
• Integrated database marketing platform with third-party direct mail application
• Integrated E-commerce platform with Authorized.Net and PayPal for processing credit card payments
• On Agile project, worked as SCRUM Master
• Administered all Agile/Scrum process during the course of SPRINTS
• Assisted team members in managing and developing AGILE process
• Supported product owners to meet the organizations objectives through Scrum
• Managed product backlog maintenance, user story prioritization and resolution of defects, as directed by product owner
• Organized and facilitated project planning, daily stand-ups, sprint planning meetings, and retrospectives.
• Created user stories in Rally

Environment: Windows XP, MS Word, MS Excel, Power Point, MS Visio, ReqPro, HP Quality Center, .NET, SQL server, Rally

Confidential, Kennesaw, GA

Product Manager

Responsibilities:

• Act as a Subject Matter Expert for other business and development group
• Reviewed product work request and prepare requirements doc
• Managed User Acceptance Testing and prepared test plans
• Performed analysis and research and gave recommendations on product development
• Assisted Project Manager in managing logistics of each project.
• Monitored and recommended modifications to existing business processes.
• Prepared business re-engineering plans
• Prepared progress reports for projects and presented it to the executive team.

Environment: Mainframes, MS Office

Confidential

Sr. RUP Business Manager

Responsibilities:

• Documented Vision documents in Rational ReqPro
• Conducted JAD sessions to document use cases in ReqPro
• Updated ClearQuest database as per outcomes of Change Control Board
• Created Enhancement Requests based upon the feedback from business users
• Created Defects in ClearQuest based upon the feedback from the Quality Team
• Documented Functional Specs
• Created Business Cases based upon business needs
• Worked with Account Manager to track the progress of all pipelined projects
• Prepared progress reports for projects and presented it to the executive team
• Worked with the cross functional team including release managers, architects, testers to ensure successful deployment of the project

Environment: Oracle, Rational ReqPro, Rational ClearQuest, QTP, RUP methodology

Confidential

Sr. Program/Project Business Analyst

Responsibilities:

• Documented Road Characteristic (RC) data/business requirements, data responsibilities as well as available data sources across various GDOT (Georgia Department of Transportation) departments for re-engineering process. This document acts as a road map for moving data from mainframes into a SQL server 2000 database
• Highlighted recommendations and benefits based upon data migration from flat file to Relational Database Management System (RDBMS)
• Wrote Use Case to identify data fields of the System Classification Branch
• Prepared Project plan, Project scope as well as Project draft for various projects across the department
• Conducted JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues
• Created WBS (Work Breakdown Structure) for HOV Performance Monitoring Plan to identify the task activities of the project
• Identified the business as well as the data needs for the RC database
• Reviewed Functional Specifications for Highway Performance Monitoring System (HPMS)
• Scheduled meetings with developers, system analyst and testers to collaborate resource allocation and project completion using MS Project

Environment: Oracle, SQL Server, MS Access, MS Word, MS Visio, Mainframes, Waterfall methodology

Confidential, ST. Louis, MO

Project Coordinator

Responsibilities:

• Provided ERP solutions using Lawson software for Finance, HR and Supply Chain module
• Managed projectbudgeting,forecastingand activities using Lawson financial management solution
• Prepared management reports
• Managed supply chain requirements.
• Implemented GL, AP, HR and Payroll, to automate processes
• Managed inventory and costvariancesusing Lawson Supply Chain Management Suite along with Financial Management module
• Coordinated with management, SME, vendors, users and other stakeholders for open and pending issues
• Monitored project deliverables and progress through continuous communication with project sponsors
• Delegated work assignments to project team members
• Prepared project status reports on project progress and problems

Environment: Load Runner 8.0, Lawson, Test Director 7.6, IBM Web Sphere, Oracle 9i, Windows 2003

Confidential

Quality Assurance/ Business Analyst

Responsibilities:

• Documented System Requirement Specification (SRS) that included extensive study of PGIMER Workflow documentation and analysis, Transaction Analysis, Business Process Re-engineering (BPR), and Clinical Data Capture
• Gathered Business as well as Test Requirements for Clinical, Back Office, and Support Services Modules
• Reviewed Test documents and conducted User Acceptance Test to ensure quality.
• Conducted daily test calls and reviewed QA issues with Development team
• Coordinated the project internally at the hospital and was the focal point to the vendor for questions and problems
• Participated in requirement/design meetings with the vendor and each hospital department
• Experienced with collaborating project team and users team to provide the business perspective
• Designed and specified innovative solutions which met the business requirements allowing the business benefit to be attained; and to facilitate divisional communication and awareness of the standards and quality expectations within the System Analyst teams
• Communicate with departmental users to meet both project and departmental goals
• Tracked Change Requirement by using MS Excel

Environment: Windows,MS Excel, MS Access, Mainframe and FileAid