SUMMARY:

Business Analyst/AEM Forms Designer, several years of equivalent work experience equal to Bachelor's or Master's degree in administrative, marketing & design - related field. Accomplished Administration and Management Professional with emphasis in communications and media. Creative, forward thinking with a goal to sustain & support company growth. Adept at effective multi-tasking and achieving outstanding results in high-pressure environments. Proven experience in both profit and non-profit.

KEY SKILLS:

• Administrative and Management experience at Executive Level
• Website Creation/Design UI, UX
• Knowledge of Javascript, HTML
• Database Design & Manipulation
• Detail oriented
• Strong analytical/organizational/multi-tasking & time management skills
• Good judgment and decision making, deductive reasoning, complex problem solving
• Work very well either independently or in a team
• Communication/negotiation.
• Ability to effectively work with a variety of customers in high pressure situations using tact and diplomacy while giving outstanding customer service.
• Ability to communicate exceptionally well in written and verbal formats.
• Ability & desire to learn new skills & programs as needed for growth

TECHNICAL SKILLS:

SME level experience: Adobe Acrobat Professional, AEM 6.1 Live Cycle Designer ES4, Eclipse, InDesign, Illustrator, Photoshop, Word Perfect, Presentations, Paradox, Paint Shop Pro, Microsoft Word, Front Page, Excel, PowerPoint, Outlook, Outlook Express, Works & Access, Quick Books, Quicken, OneWritePlus (Payroll Software), Wordpress, HTML, Qualtrics, Sharepoint, Skype, Timberline, Oildex, Skype for Business, Lotus Notes Designer of Internet based newsletters, tutorials

AEM Forms Designer/SME: static, dynamic, app driven, accessibility (508 compliant), schema (XSD), XML. E-mail, social media, blogging

Excellent typing skills: experienced data entry, key punching, key boarding, 10 key, Additional Banking and Real Estate background

WORK EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

• Digital graphic artist. Website design, real estate homes books, magazines, flyers, newsletters, postcards, printables, digital scrapbooking, business forms. Accessibility.

Confidential, Richardson, Texas

Business Analyst/Forms Designer

Responsibilities:

• Design and edit customer facing and internal e - forms - fully functional XML based PDF forms - app driven, interactive, dynamic, static. XSD and XML. SME. Project Team Lead for Form Design on very successful DocuSign/ESig project - on time and under budget, allowing additional areas to be added to the project. Accessibility. Agile & Waterfall. 508 Compliant forms.
• Research, evaluate, and recommend enterprise forms tools, processes, workflows and procedures to provide technical and business solutions for business partners
• Analyze, clarify, interpret and translate detailed business needs and requirements for forms applications, processes and procedures
• Coordinate communications and manage change adoption needs and communications
• Ensure all forms adhere to industry design standards and legal requirements
• Consult with business partners to provide technical advice on forms/communications, negotiate dates for design and delivery process
• Work with tech and testing teams including NECHO, UAX and Web Services
• Advanced skills in the use of some software tools to produce finished media products (print and/or electronic).
• Form Design experience (6+ years) expert knowledge of Adobe LiveCycle Designer ES4 AEM 6.1, Adobe Acrobat, Adobe Reader, Adobe Distiller, Extensible Markup Language (XML), and Adobe InDesign, Eclipse, Skype for Business, Sharepoint
• Understand and execute workload management and prioritization of work without guidance

Administrative Assistant

Confidential, Montour Falls, NY

Responsibilities:

• Content marketing, Qualtrics, Event creation & registration for seminars, al programs.
• Created registration system for camp using Cornell's new event registration program.
• Attended meetings, took minutes for Board of Directors staff meetings.
• Camp Registrar: marketing, brochures, registrations & payments, information packets & brochures, fielding calls, registration at camp.
• Created fillable forms in Adobe Acrobat Pro & LiveCycle Designer for camper parents (health forms, general information and reservation info).
• Relational database - used Access for camp registrations (about 600/year) and designed registration system using Cornell's new Event Registration System

Billing Clerk

Confidential, Horseheads, NY

Responsibilities:

• Also billing for several accounts for work done on sites in the local Marcellus Shale area. Using Timberline, Oildex, Excel & Access.
• Also designed Access databases, data entry forms, etc.
• Created relational databases in Access for Rentals and Maintenance.
• I was told by their IT that these would be sold to other gas field service companies. Included data entry forms for multiple departments.

Marketing Director/Manager

Confidential, Horseheads, NY

Responsibilities:

• I was called back in and worked with the Prudential Real Estate Franchise to bring the company into compliance.
• I created all advertising for the company, creating a newly built Access Database, Excel and InDesign.
• Produced the company "Homes" book and newspaper ads.
• I also handled all billing for the Homes Book.
• Created personal promotion advertising for sales agents and marketing flyers for company, fillable pdf contracts and advertising pieces, creating and posting to a company bulletin board.
• I also updated website, added new personnel, etc. Added and updated licenses with the DOS.
• Created relational database in Access for advertising listings. Exported to Excel then into InDesign using data merge feature to create Homes magazine.
• Created fillable contracts using Adobe Acrobat Pro and LiveCycle Designer

Administrative Manager

Confidential, Waverly, NY

Responsibilities:

• Handled accounts payable, accounts receivable, billing, payroll, job tracking, appointment scheduling, receptionist, first line computer tech, and all office duties.
• Created database for job and profit/loss tracking.
• Reason for leaving: company was restructuring.
• Created relational database in Access for job tracking, profit & loss, payment and payroll. Included data entry forms for General Manager.
• Created fillable forms for General Manager using Adobe Acrobat Pro and LiveCycle Designer

Advertising Director/Manager

Confidential, Horseheads, NY

Responsibilities:

• I was responsible for the Advertising Department, trained and supervised one person within this department.
• I converted a paper system to digital, designing a database to accommodate company policy, sales agents and various publishers & publications. Data specialist.
• Created all media including print, radio, television and Internet, for several local markets. First line IT services.
• Created relational database using Paradox 4-10 and later Access. Converted a paper system to digital.
• Created fillable forms as necessary.