SUMMARY

• In pursuit of a job and organization where I can apply my expertise as a Senior Business Analyst with 9 years of experience in project management and system development. Seeking to leverage my ability to work across functions, implement new and efficient strategies, provide exemplary service and promote continual growth.
• My real passion is in business process reengineering. By analyzing the business and identifying the bottlenecks, process improvement opportunities, gaps and issues within an organization and then turning business requirements into viable solutions, it forges an atmosphere of continual growth that is both sustainable and measurable for any organization.
• Highly experienced and skilled in understanding an organization’s business process and identifying their true needs then turning them into business solutions that creates the highest beneficial value.
• Extremely experienced and skilled in facilitating requirement workshops and turning requirements into designs, creating functional specs, creating test scripts and training documents and having a successful rollout by ensuring all business needs have been met.
• Experienced in providing outstanding production support to ensure the stability of the system and the comfortability level of the end users.
• Proven leader that is an expert in the identification, analysis, and resolution of diverse technical and operational issues, continuously maintaining top performance while offering superior programs/services.
• Regarded for the ability to deliver outstanding results in delivering exemplary technical solutions to complex projects.
• Highly motivated, innovative and multi - talented professional with a successful background in orchestrating implementations and projects as well as elevating organizational performance through skillful restructuring in a dynamic, fast paced environment.
• Versatile, forward-thinking and results-oriented individual that has an unyielding desire to achieve a high standard of work, exceptional record of efficient results in establishing and maintaining relationships with a range of stakeholders.
• In-depth knowledge in driving team members to take accountability for on-time, on-budget and quality execution and ensuring adherence to an effective process.
• Demonstrated dedication to co-workers and encourages a culture that engages, empowers and energizes people.

TECHNICAL SKILLS

• Strong Analytical Skills
• Creative Problem Solving
• Exceptional documentation skills
• Strong Communication Skills
• Business Operations
• Great Team Player
• Negotiating Expertise
• Robust Leadership Skills
• Training and Development
• Technological Proficiency
• Collaborative Relationships
• Project Management
• Human Capital Management
• Order Management
• Product Lifecycle Management
• ERP Systems and Implementations
• Product Data Management
• Expense Management
• Capital Asset Management
• Software Development
• Business Process Reengineering
• Change Management
• Excellent Multi-tasker

PROFESSIONAL EXPERIENCE

Sr. Business Analyst, Developer

Confidential

Responsibilities:

• Successfully led, managed and implemented Business Intelligence reporting, B2B software, Product Lifecycle Management, Human Resources/Benefits and Payroll.
• Supported the entire HR/Payroll/Time system and ensured that all the data was correct, and the processes and integrations ran smoothly.
• Handled product and process owners to gather requirements, and created end user training documents, test scripts, storyboards, system mockups and project documentation such as status and budget reports.
• Managed, identified and interpreted the needs of the business and created business process solutions that added value to the company.
• Created functional specs for developers based on design docs I created from the requirements sessions that were held with the end users.
• Improved existing business processes and implemented new ones when I saw it was necessary and beneficial to the company.
• Supported over 100 end users and strived to empower each user in a way that they would better understand business processes and technical systems, so they were better equipped to make intelligent business decisions.
• Worked closely with developers to create reports, data views and programs via SQL to accommodate business needs and requirements.
• Effectively identified any bottlenecks or system improvements and put in appropriate and beneficial solutions.
• Eliminated siloed work habits, processes and systems cross departments within the organization and created company-wide visibility by streamlining processes such as, implementing a Product Lifecycle Management system which streamlined the entire design and item creation process.
• Designed, managed and tightened integrations between systems that streamlined and automated several business processes which resulted in, reduced errors caused by end user entry, increased productivity and enhanced visibility throughout the company.
• Reduced manual order entry by 95% for Wholesale, Ecommerce and Retail and Eliminated 75% Item Creation of user entry.
• Initiated positive and beneficial business strategy discussions cross departments by implementing Business Intelligence reporting.
• Developed and coded several programs and reports that increased productivity and addressed business process gaps.
• Led software upgrades, ERP implementations, streamlining the entire HR / Benefits and Payroll systems.
• Configured the ERP system in a way that greatly reduced errors and improved business processes while creating tight integrations between 3rd party systems.

Oracle Functional Consultant

Confidential

Responsibilities:

• Identified business process and system gaps and pain points and designed and implemented solutions which greatly improved production, growth and system stability.
• Created functional specs for the technical team and conducted end user sessions such as, training, requirements gathering and testing.

Oracle Functional Consultant

Confidential, Irving, Texas

Responsibilities:

• Implemented and led the HR, Payroll system that eliminated errors and made the processes more efficient.
• Implemented Capital Assessment Maintenance system that increased the visibility of the scheduling of the maintenance for capitalized items.
• Designed and developed programs to automate business needs.
• Redesigned the Accrual process and created a more efficient Bank Reconciliation process.

Functional Analyst

Confidential

Responsibilities:

• Responsible for requirements gathering, end user training/testing, documenting business process and creating viable business solutions.
• Streamlined the benefit enrollment process by implementing the Employee Self-Service process. Reducing the administrative tasks and minimized the use of paper documents and manual entry.
• Automated the purchase requisition process by implementing the Requisition Self-Service module. This increased productivity and eliminated administrative tasks by streamlining the process and providing tools to end users to systemically initiate the Purchase Order request process.
• Implemented HR, Payroll for the City of Pittsburgh. This resulted in the replacement of numerous incorrect HR processes, automated several mundane tasks and provided robust tools to HR and Payroll that increased productivity and created process efficiencies.
• Oversaw all the JD Edwards Functional changes. This involved running the Functional Change meeting and communicating to JDE end users of the status of their requested changes.