Professional Summary

• Over Eight 8 years of experience as an IT Professional in Business Analysis, Software development and Quality Assurance in Retail and Banking domains.
• Expertise in executing projects in Agile and Traditional Waterfall SDLC environments in Retail domain.
• Proficient at creating and transforming business requirements into software requirement specification Extensive experience in developing Use Cases, Creating Screen Mockups, conducting Gap Analysis and Impact Analysis, designing business models using UML diagrams such as use case model, Class Diagrams, Activity diagrams, Sequence diagrams and Collaboration Diagrams.
• Proficient in Test Planning, Functional testing, Regression testing, and System testing.
• Developed functional design documents.
• Proficiency in writing functional Specs for all Reports, Interfaces, Conversions, Enhancements, Forms and Workflow objects.
• Played a vital role in documenting business requirements, preparing Functional Specification, preparing Gap Analysis, and worked closely with the Testing and business resources in TDD and FUT environment during Integration phase.
• Experience with Data modeling using ER diagrams and tools like MS Visio, IBM WebSphere BPM.
• Outstanding Documentation and Presentation skills.
• Able to adapt quickly to new technologies and work environments.
• Exquisite communication skills, interpersonal skills, leader ship skills, positive work attitude and self-motivated to work independently as well as in a team.

Technical Skills

Professional Experience

Confidential

Role: Business Analyst

• Environment: MS Visio, MS SQL Server, C , ASP.NET3, MVC2, CSS, HTML5, DB2, IIS 6.0, JavaScript, DB2
• Gathered Business Requirements from the Customer team and performed Fit/Gap analysis on all the business requirements.
• Created BRDs, Process flow diagrams, Sequence diagrams to depict the interaction between the WCC User interface and DB2 systems.
• Designed BPDs to create the Store Number management system.
• Created Functional Design documents for Screens to pull the data from DB2 systems.
• Worked on the Design, build and maintenance of Store Number management system.
• Identified Data requirements, data mapping from Legacy systems to the DB2 database.
• Worked on the Data Reader, data sets and Data Tables for database interactions.
• Extensively worked on the webservices to create Data Sources.
• Created Asynchronous WebService to Export the Data to Excel.
• Created ACD Accelerated Change Documents and HLD documents from BRDs and delivered technical presentations to technical and non-technical audience at all organizational levels.
• Involved in the business blue print activity.
• Created functional design documents for highly customized and critical enhancements like down payment clearing, Contract fulfillment rules and contract reconciliation report and played a solution architect role for critical business processed like move order between contracts and contract and order re-pricing.
• Liaised with Team members and management in analyzing short term and long term strategic requirements of the client and developed as-IS report. Developed Blue print, prepared TO-BE report and performed GAP Analysis.
• Assigning customer requests which were in the form of incident tickets/SMS tickets to the support team for the break fix or minor enhancements.
• Conducted thorough research across multiple system spaces and interfaces designed and executed advanced SQL queries and scripts employing wide array of joins and data manipulation techniques utilize Excel for data analysis and visualizing/modeling of data trends.

Confidential

Role: Business Analyst

• Developed detailed business description of user needs, program functions, and steps required to develop or modify systems as well as wrote functional requirements and procedures to implement automation or system improvements
• Gather requirements from Client define them consultants and functional team design process.
• Created Functional Specs and work with other functional groups to ensure complete synchronization of Location master data.
• Created functional specs for various technical
• Configure scenarios on server for Demo Set up project phases, gates, checklists, alerts and resources per requirements.
• Define and set up object links and documentation on c-folders. Defined sample templates, and roles set up resources, tasks, checklists on Projects, create folder structures a part of Document management system. Schedule the project element-checklist items on start and finish dates.
• Wrote several test scenarios to test robustness of solution and ensure that it meets client's expectations.
• Design of functional requirements for the Master process flow. Established an end to end paper based business process flow. Establish a To-be process flow based on business requirements and current legacy system limitations.
• Prioritization of various Process lines resources/work centers using Teamworks with different priority schema.

Environment: MS Visio, DB2, Lombardi Teamworks, MDM WCC, JavaScript, webservices

Confidential

Role: Business Analyst

• Environment: Windows XP, MS Visio 2005, MS Word 2005, MS Excel 2005, Oracle, Share Point HP Quality Center.
• Conducted detailed and comprehensive Business Analysis by working with the IT staff, project managers, supervisors, SME's, and other stakeholders to identify the system, operational requirements and improvements.
• Gathered Business Requirements and prepared business requirements documentation.
• Converted Business Requirements documents into Functional Requirements Specification and Technical Specification.
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly
• Identified all necessary Business Use Cases from requirements, created UML Diagrams including Use Cases Diagrams, Activity Diagrams, Sequence Diagrams, Class Diagrams and web Page Mock-Ups using Microsoft Visio and Microsoft FrontPage.
• Understood the business logic, User Requirements and test-objectives to develop Test plans, Test cases, Use Case Scenarios, Test case execution using Test Director.
• Created documents like the Business Glossary, Actors Catalog and Data Dictionary to facilitate the other teams in understanding client business.
• Experience in preparation of RFP for setting up prospective business with new clients.
• Extensive work was done in configuring and using Win Runner.
• Performed Smoke Testing to evaluate builds.
• Participated in Bug-Review meetings with software developers, QA engineers, managers, suggested enhancements to the existed application from business perspectives, provided solutions to existing bugs.
• Used Test Case distribution and trend reports to track the progress of test case planning, implementation and execution results.

Confidential

Role: Business Technical Analyst Design

• Performed gap-analysis between client's business requirements and package.
• Modeled data on hosted platform per client requirements.
• Environment: MS SQL Server 2005, MS Excel 2005, MS Visio, HP Quality Center, QTP.
• Successfully collaborated with Application and Test Developers to design Innovative, robust and defect free solutions strategically aligned with business needs in a fast paced environment.
• Conducted thorough research across multiple systems spaces and interfaces designed and executed advanced SQL queries and scripts employing wide array of joins and data manipulation techniques utilize MS Excel for data analysis and visualizing / modeling of data trends.
• Skillfully promoted collaboration and synergy while facilitating working sessions with multi-disciplinary teams across functions to translate Business requirements to Functional Requirements.
• Created ACD Accelerated Change Documents and HLD documents from BRDs and delivered technical presentations to technical and non-technical audience at all organizational levels.
• Conducted Global BRD and ACD Reviews to secure LOB approvals and effectively negotiated consensus on timelines and delivery schedules with all the partners.
• Diligently monitored and tracked project progress, helped identify road blocks and adroitly mitigate risks by prompt defect isolation and remediation.
• Deployed WebLogic, webserver with hosted solution portal.QA test dataset for beta release.
• Deployed and maintenance of pilot solution on hosted solution platform.
• Triage of issues and tracking to closure.