SUMMARY

• BusinessAnalyst and Quality Analystwith more than 5 years of experience in the fields of Information Technology and Quality Analysis
• Proficiency in the Software Development Life Cycle (SDLC) methodologies like Waterfall, Agile that includes feasibility analysis, requirements gathering, system design and testing
• Experience in writingBusinessRequirements Documents (BRD), FRD and Use case
• Create user stories, use case diagrams, and process diagrams based on business requirements.
• Analyze and document requirements
• Experience in waterfall & Agile (Scrum)
• Experience as JAD (Joint Application Development) Facilitator and Meetings Coordinator ensuring any enhancement, changes
• Involve in the weekly status meetings to discuss he upcoming releases and changes in the requirements
• Well versed in system development component,businessprocess improvement, strategic planning and policy development
• Experience in As is Analysis, To be Analysis, Gap analysis and Competitive Analysis
• Led and conducted Joint Application Development (JAD) sessions with Subject Matter Experts (SME) to extract & understandbusiness objectives
• Experience in Quality Assurance primarily manual testing environment.
• Proficient in relational databases, SQL queries, reporting tool and data analysis.
• Passion for identifying & determining solutionstobusinessproblems for complex business and software projects
• Strong background with Jira and Confluence demonstrated ability to apply critical thinking skills and a logic based approach to problem solving
• Experience working as a team player and independent too.

TECHNICAL SKILLS

Methodologies: Waterfall, Agile (Scrum)

Languages: SQL

Microsoft App: Excel, Word, Power Point, Share Point

Management Tools: Jira and Confluence

Workflow Application: MS Visio salesforce

PROFESSIONAL EXPERIENCE

Confidential, IL

Business Analyst

Responsibilities:

• Thorough working experience of the entire Software Development Life Cycle (SDLC) using Agile and Waterfall methodology.
• Experience working with several departments and organizations for customizing the product, create mapping document, coordination for integration testing and follow up.
• Updated requirement document as per business user’s feedback and changes in functionality of the applications.
• Attend meetings with, business analysts, QA and developers to discuss defects.
• Participated in development of timelines for project delivery and managing projects and resources to successful completion.
• Excellent business writing skills essential for producing various business documents such as business Requirements Document (BRD), Functional Requirements Document (FRD), and Non - Functional Requirements Document (NFRD), business Process Documents, business Flow Documents, User Training Manuals.
• Strong background with Jira and confluence demonstrated ability to apply critical thinking skills and a logic based approach to problem solving
• Facilitated JAD session and one to one interviews to understand and analyze the requirements.
• Arranged review meetings and discussed issues with developers and other team members
• Reviewed the business requirements document with the business and development team to understand the architecture and functionality of the application. Ordering entry applications, billing systems and data flow to provisioning systems and interfaces between them.
• Participated in weekly status meetings, walkthroughs and documented the proceedings.
• Experience in As is Analysis, To be Analysis, Data Analysis, Gap analysis,Competitive Analysis, Comparative Analysis, Process flows and Business flows.
• Strong background with Jira, Confluence, Aha and Mingle demonstrated ability to apply critical thinking skills and a logic based approach to problem solving
• Experience reviewing and writing UAT test cases, analyzing defects, interacting with QA and development teams for fixing issues/bugs, coordinating user acceptance testing (UAT) and end user training.

Confidential

Business Analyst

Responsibilities:

• Gathered requirements to understand the business needs, write functional and technical specifications.
• Created use cases, storyboards, and model flow diagrams.
• Extensive communication with the client to get clarifications for the team.
• Maintaining the clarification log.
• Facilitated UI design by document design requirements and creating mock-ups and wire-frames to analyze proposed implementations.
• Suggested measures and recommendations to improve the application performance
• Continuous co-ordination with the team for knowledge transfer and clarifications and doubts.
• Requirement gathering by fixing up stake holder meetings and end user meetings for requirement elicitation
• Analyzed the requirements, extracted, discussed, and refined business requirements from business users and team members.
• Facilitated JAD session and one to one interviews to understand and analyze the requirements.
• Worked with the technical team to clarify the requirements and created System Requirement Specifications (SRS).
• Updated requirement document as perbusiness user’s feedback and changes in functionality of the applications.
• Attend meetings with, business analysts, QA and developers to discuss defects.
• Participated in development of timelines for project delivery and managing projects and resources to successful completion.