Career Profile

Experience

Results driven professional with 20 plus years of experience as a Business Analyst. Highly motivated and disciplined individual, with excellent communication skills, and a proven record in managing all types of projects for On-Time, On-Budget , and Highest Quality .

EHR Business System Analyst

• Ensure users have proper access and compliance of GHS Electronic Health Record system across multiple facilities. Serve as Analyst/Project Manager for new facility deployments.
• Analyze the feasibility and develop requirements for Electronic Health Record access/security.
• Act as liaison between end-user and information analysts in the analysis, design, and configuration to ensure optimal operation.
• Identify opportunities for improvement by analyzing current practice, workflows, and process flows.
• Manage/create Functional, Business, and Technical requirements and communicate to the technical teams.
• Responsible for the project process: plans, team meetings, monitoring, resources, communications, and best practices.
• Responsible for managing all phases of testing Unit/System/User/Post implementation .
• Comply with all HIPAA and GHS SDLC processes and regulations, including all documentation.
• Provide troubleshooting support for end user issues.
• Extract/analyze data for creation of formatted and adhoc reports.

Key Projects: Consolidation of scheduling security access, New Facility start-up, Mass user updates, and software upgrades..

2012 2013 Pride Mobility Corporation Exeter, Pa

Senior IT Project Manager/Analyst

• Lead software and Infrastructure projects across multiple facilities for a large medical device manufacturing/distribution company.
• Gather an collect requirements through team meetings, JAD sessions, or interviews resulting in detailed business rules
• Prepare graphical depictions of use case activity and wireframes.
• Responsible for the project process: plans, team meetings, monitoring, resources, communications, and best practices.
• Liaison between the customer and the technical team to ensure optimum continuity.
• Responsible for managing all phases of testing Unit/System/User/Post implementation .
• Adhere to all HIPAA and SDLC Software Development Life Cycle documentation and procedures including change management documentation.
• Identify opportunities for improvement by analyzing current practice, workflows, and process flows.
• Serve as Deployment Manager instructions, plan, and testing .
• Extract/analyze of data for creation of formatted and adhoc reports.

Key Projects: Implement Linux OS upgrade, Data room redesign, data room server upgrade, eCommerce application, Service application, and CRM data migration.

Senior Business Analyst/Project Manager

• Lead Analyst/Project Manager of a million dollar per day ecommerce application for USPS. Managed software and infrastructure projects for on-time, in-scope, and within budget delivery.
• Gather an collect requirements through team meetings, JAD sessions, or interviews resulting in detailed business rules
• Prepare graphical depictions of use case activity and wireframes.
• Analyze and identify system data and process for upstream/downstream dependencies in application data flow
• Responsible for the project process: plans, team meetings, monitoring, resources, communications, and best practices.
• Serve as liaison between the customer and the technical team to ensure optimum operation.
• Responsible for managing all phases of testing Unit/System/User/Post implementation .
• Adhere to all SOX Sarbanes-Oxley Act and SDLC Software Development Life Cycle documentation and procedures including change management documentation.
• Identify opportunities for improvement by analyzing current practice, workflows, and process flows.
• Serve as Deployment Manager instructions, plan, and testing .
• Monitor, troubleshoot, and document post implementation issues.
• Knowledge of ecommerce infrastructure and design.
• Extract/analyze of data for creation of formatted and adhoc reports.

Key Projects: Quarterly ecommerce releases, new payment projects, content update, customer experience, etc. Legacy replacement hardware and software, Data Warehouse redesign.

Senior Business Analyst/Project Manager

• Manage Supply Chain IT projects/Process Improvements across multiple facilities for a large Manufacturing/Distribution company.
• Implement/configure/support Oracle ERP modules
• Lead project teams in the creation of custom supply chain applications
• Gather an collect requirements through team meetings, JAD sessions, or interviews resulting in detailed business rules
• Prepare graphical depictions of use case activity and wireframes.
• Analyze and identify system data and process for dependencies in custom applications.
• Responsible for the project process: plans, team meetings, monitoring, resources, communications, and best practices.
• Manage all SOX Sarbanes-Oxley and SDLC Software Development Life Cycle documentation libraries.
• Identify opportunities for improvement by analyzing current practice, workflows, and process flows.
• Act as liaison between customers and technical team to ensure continuity of operations.
• Create user documentation and procedures.
• Create/facilitate implementation procedures and plans.
• Develop, coordinate, and implement test plans so that the projects meet or exceed expectations.
• Monitor, troubleshoot, document, and resolve post implementation issues
• Extract/analyze of data for creation of formatted and adhoc reports.

Key projects: Wireless applications, Intranet Stores application, PA state MSDS application, New facility configuration, upgrade of B2B site, and paperless Supply Chain.