SUMMARY:

• Extensive experience in Project/ Program Management skills, tools, technical and business noledge to successfully managed, developed and implemented large projects wif more TEMPthan $25M in budget.
• Expertise in Project Management processes and phases, Utilized Project Management Methodologies, Planning, Budgeting, Business delivery, Service delivery, forecasting, Strong experience in Service Management includes Configuration Management, Change Management, Incident Management, etc. Following ITIL method and processes in each project, wif experience tracking and managing software project activities; problem solving and escalating critical path issues to ensure on schedule software projects and budget deliverables meet quality assurance and conformance standards.
• Provided Technical Consultation and IT Project Management for Infrastructure and Application migration for new Data Center build - out. Responsible for Configuration Management, Change Requests, Maintenance Requests, Production Defects, Coordinate and schedule planning meetings wif the Infrastructure and application teams to define project scope and success criteria.
• Provided strong technical and business Project Management Leadership for software development lifecycle and infrastructure installation of Banking, Financial Investment Management, Treasury Management, Risk Management, Vendor Management, Affordable Care Act Health Insurance Compliance, Call Center, e-Business Infrastructure, Business Intelligence, Data Analytics, ETL, Data Migration, Healthcare, Medical and Web based application development projects.
• Broad understanding in both traditional SDLC IT Project Management (PMO) Waterfall and Agile systems development, utilizing excellent communication and inter personal skills. In addition, TEMPhas the ability to make complex decision making to confidently lead and managed a variety of software technical personnel and vendors, (both onshore and offshore resources).
• Over 10+ years of experience in software life cycle in various roles in areas like e-commerce and internet banking, entertainment, telecom, high tech and healthcare. Experience in delivering large complex projects including integrations in a global environment.
• Results-oriented and self-motivated professional experienced in the conceptualization, design, and leadership of pioneering efforts in process, productivity, efficiency, and quality improvement. TEMPEffective use of six sigma noledge to generate the business results.

TECHNICAL SKILLS:

• Project Management (PMP)
• Web Development
• Middleware Development
• WebSphere Development
• Network
• Data Center Deployment and Migrations
• 24/7 Support System
• Infrastructure as a Service (IaaS).
• Data Warehouse and Business Intelligence
• Banking Applications
• Medical Applications
• Telecommunications Applications
• Database Design
• Agile / Scrum Master (CSM)
• Software Configuration Management
• Software Quality Assurance
• Lean Six Sigma (Green Belt)
• ITIL Trained (in progress)
• Vendor Management
• HR and Corporate Benefits iBPM, Invoice Processing
• Release Management
• Remedy / Clarity / RUP / STAMP
• Microsoft Office / Project Server

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, CA

Information Technology Program/Project Manager

Responsibilities:

• Banker Profile Enhancements
• Banker Connection Customer Service Representatives servicing Official Bank Check Verification
• SAFE Team Member Name Discrepancy Compliance project
• Web Automated Teller Machine (ATM) - Enhancements
• ATM Pending Descriptors
• ATM Acquirer Limit
• ATM Voice Guidance Privacy Mode
• Pivotal Cloud Migrations Foundry, AWS and Azure
• Sales Consent Order - Customer Account Verification
• Responsibilities includes coordinating all Agile development activities dat drives in a release at Wells Fargo providing project plans/schedules, funding, resource requests/allocation, QA/UAT testing and production deployment. As project manager utilized the following tools: Project Management Universal Workstation (PMUWS), CLARITY, Jira, MS Project Server, Confluence, Microsoft Office Suites of tools (Word, Excel and Access, SharePoint, Visio, Microsoft Projects, etc).

IT - Release Manager

Responsibilities:

• Ensuring smooth delivery of software to production for internal IT applications.
• Defining, implementing, and maintaining best-of-class integration and deployment strategies, procedures and tools to enhance release engineering and productivity.
• Resource allocation, capacity planning, scheduling, risk management, issue resolution and tracking release metrics.

Confidential, San Francisco, CA

Information Technology Project Manager

Responsibilities:

• Minding The Store (MTS) Financial Planning & Analysis (FP&A) Hierarchy
• Managing Premier Performance (MPP) 2014 Enhancements
• Kiran Forecaster (Cloudcords) Conversion
• Wholesale Locator Rewrite
• Move Production OLAP and Data Warehouse Database to RPWVADSGBI02 Server
• Create Store Transaction Machine Queue for Better Forecasting (Kiran)
• Managing Premier Performance (MPP) Reporting & Delegate Enhancement

Environment: MS Project, MS Office (excel, word, PowerPoint), Configuration Management, Change Request, Release Management, Project Planning, Budgeting, Infrastructure, Change Management

Confidential, San Ramon, CA

IT Project Manager

Responsibilities:

• Responsibilities include managing all project deliverables, facilitating meetings, configuration and release deployment of the ReconArt Accounting Reconciliation system.
• Responsibilities include coordinating Information Technology infrastructure and integration changes to the Bank of the West Internal and External systems

Environment: MS Project, MS Office (excel, word, PowerPoint), Configuration Management, Change Request, Release Management, Project Planning, Budgeting, infrastructure, change management

Confidential, San Francisco, CA

Technical Project Manager

Responsibilities:

• A Technical Manager on the Enterprise Streamlining Project team, primary responsibilities included managing the Integration Interface and Claims to Resolution project teams.
• Lead the development activities to build HIPPA and EDIFECS transactions used to process the Claims, Documents, Metavance, Enterprise Financial System (Visa) and Macess interfaces.
• In addition, conducted deep dive exercises s to improve the overall system performance and architecture designs, proven leadership skills and proficient in generating project status reports utilizing Microsoft
• Project Server and PowerPoint presentations for (Release and Project) development activities, Provided production support and Release manage support for the Integration and Claims capture and Healthcare applications.

Environment: Visa Enterprise Financial System, MS Project, MS Office (excel, word, PowerPoint), Service Delivery, Project Planning, Budgeting, Release Management, infrastructure, change management

Confidential, San Francisco, CA

Technical Project Manager

Responsibilities:

• Provided Technical Consultation and IT Project Management for Infrastructure and Application migration for new Data Center build-out.
• Manage project scope, roles and responsibilities, timeline, budget, change control, risk and mitigation strategies, and develop status reports and communication to stakeholders.
• Execute the project development life cycle from inception to deployment, including test planning, execution, and documentation using SDLC PMP formal Project Management Methodology
• Experience wif large cross-functional projects and multi-project programs
• Strong issue mitigation and problem resolution skills
• Strong oral and written communication skills in face-to-face situations wif internal and external customers, vendors and Senior IT Management.

Environment: Configuration Management, Project Management Methodology, Change Requests, Project Planning, Budgeting, MS Project, .Net, MS Office (excel, word, PowerPoint), infrastructure, change management

Confidential, San Ramon, CA

Technical Project Manager

Responsibilities:

• Led project teams dat implemented the following new AT&T products and services:
• Virtual Calling Cards products for the County of Los Angeles
• Late Payment Charges for Long Distance Corporate Customers

Environment: VOIP, IPTV, MS Project, MS Office (excel, word, PowerPoint)

Confidential, Concord, CA

Technical Project Manager / Vice President

Responsibilities:

• Led project teams to build interfaces to People System GL accounting application, Time Deposit, Foreign Exchange, Credit Card vendors and Electronic Money Transfer accounting applications. In addition, provides production support and recovery activities
• Decreased major application batch runtime by 2 1/2 hours to support new Federal Reserve Bank business hours requirements
• Converted USD International Deposit Banking application to use standard software configuration management tool called CHANGEMAN
• Implemented outsourcing the Global delivery center of expertise (GDC) into Wholesale Banking Systems development process (1 onshore and 4 Offshore)
• Led the development teams to interface to the new Bank of America target Credit Card, Loans, Deposit Systems and Corporate data warehouse applications in Charlotte, N.C
• Led the systems team to convert the BofA Miami International Deposit Accounts Automatic investment accounts to the BofA Miami International Banking Facility and Grand Cayman units,
• Led the WBS conversion of the Chicago Deposit Accounts to the Bank’s M&I California Deposit Account system, Converted the bank’s International Edge Act Subsidiaries (i.e. - BankAmerica International Miami, New York and Illinois) General Ledger applications to Domestic NT&SA branches, Lead Analyst in support of Year 2000 development team for accounting applications,
• Contributed significantly in multiple branch conversions in Latin America, the Caribbean and North America

Environment: People System GL accounting application, Time Deposit, Foreign Exchange, Credit Card vendors, Electronic Money Transfer, Configuration Management, change management