Lead Business Analyst / Project Manager Resume

SUMMARY

I am a business - savvy Project Leader who is passionate about facilitating transformational change through delivery of IT solutions.
I have successfully led new application development projects, initiatives to modernize existing applications (Waterfall SDLC/some Agile) and directed the customization of enterprise solutions.
I have led traditional IT development and cross-functional teams, virtual project teams, and managed off-shore resources.
I have vertical expertise in the Healthcare, Insurance, eCommerce, and Manufacturing industries.

PROFESSIONAL EXPERIENCE

Lead Business Analyst / Project Manager

Confidential, Cincinnati, Ohio

Responsibilities:

Developed collaborative relationships with key business partners and conveyed their priorities and constraints to senior IT management to inform the development release schedule.
Excelled at eliciting and documenting business requirements and translating them into project plans with well-defined scope and documented success criteria.
Drove delivery of IT solutions via oversight of functional requirement definition, design, coding, integration, user acceptance testing, and implementation.
Increased organizational awareness of application development projects and release status by crafting a bi-weekly communique to the business leaders.

IT Project Manager/Acting Director of Application Development

Confidential, Cincinnati, Ohio

Responsibilities:

Led application development and support for Care Management SaaS contracts with the States of Ohio and Indiana Departments of Medicaid and private Care Management Organizations.
Developed project teams and arranged staff augmentation as necessary to bring the right skill sets onboard for the various development and support initiatives. Developed and communicated project scope, task schedule and status, resource utilization, and risk assessment/mitigation strategies.
Implemented release methodology by establishing a cadence for releases and standardizing change management protocols for the development and support group.

Senior Consultant

Confidential

Responsibilities:

Partnered with CareSource directors and business analysts to identify business process & system changes required to create an offering for the Ohio Healthcare Marketplace.
Utilized facilitation, business process and user story mapping, and the creation of BRD’s to gather requirements and document specifications for a new pharmaceutical program.

IT Project Manager

Confidential

Responsibilities:

Balanced a large portfolio of IT projects with consideration to both corporate and brand strategies/ priorities.
Facilitated shift from direct marketing to eCommerce strategy by modernizing legacy systems supporting order fulfillment and inventory management and managing development of new eCommerce sites on the Magento and Kalio platforms.

Manager - Project Management Office

Confidential

Responsibilities:

Established an IT Project Management Office and managed the IT enterprise project portfolio. In this role I improved vendor relations by providing staff-aug vendors with accurate and timely resource forecasts. I also accompanied the CIO to board meetings to speak to aggregate status, trends, budget, and resource utilization across the IT portfolio.
Identified the need to modernize the ERP solution in preparation for the Y2K event; lead all remediation activities and implementation/customization of ERP solution on new platform.
Partnered with HR to develop and implement formal job descriptions, performance metrics, and career paths for the Project Management discipline in IT and New Product Development.