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Business Analyst Resume Profile

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SUMMARY: Experienced in the Pharmaceutical, Agriculture, Automotive, Distribution, and State Industries. Have demonstrated talent to excel in diverse organizations. Extensive development/involvement of concept, design and completion of various projects and compliance areas including SharePoint, Computer System Validation, Qualification, and Sarbanes Oxley SOX .

EXPERIENCE

Confidential

SharePoint Administrator Responsibilities included:

  • Administration of SharePoint 2007 2013 site collections, sites, and libraries.
  • Lead for SharePoint migration 2007 to Office365 process INAG, Vendor Planet Technologies
  • Mobile App Administrator for iPhones, iPads, Android phones and tablets through MaaS360
  • Used Powershell Azure for migration purposes Workflows, Permissions, Content, Site List Creation

Business Analyst Responsibilities included:

  • Wrote End User Technical Documentation Testing Scripts, SOPs for SP work processes, applications, including migration
  • Lead Requirements gathering meetings for SharePoint Apps Travel Authorization Form, Contract Process .
  • Lead SharePoint Steering Committee for migration updates
  • Project Leader Developer on Migration manage timelines, communications, status updates, workflow creations

Accomplishments

  • Wrote SharePoint Governance planning document saving INAG - Saved INAG - 20K
  • Migration of pdfs 9000 opinions to Office365 SharePoint Public site using MetaVis migration tool Saved INAG 40K
  • Developed Travel Authorization Form, Contract Approval, and Expense Report w/ workflows process through Infopath. Also wrote procedures and training Attorneys, CFO, and Project Managers
  • Installation of new custom Templates for Office365 configuration setup of sites, list, and libraries
  • Setup of SharePoint 2010 On-Premise TEST environment on VM.
  • Developed SharePoint Training How-To site w/ Camtasia videos SharePoint 365
  • Setup Video Channel for training Videos
  • Wrote Attorney General's Master Plan document for Document Management system for Vendors
  • Research Recommended Help Desk application

Skills used

  • Powershell 2007, 2013
  • SharePoint Designer 2007, 2010, 2013
  • MetaVis for Sharepoint

Confidential

Responsibilities included:

Develop front-end InfoPath forms for Customer Account Request with backend Access database. Migration of SharePoint 2007 sites to SharePoint 2010. Process flows for mapping of Report generation from 3 large databases.

Confidential

Sr. Business Analyst

Responsibilities included:

  • SharePoint Lead 2007-2010, Governance, Migration, Administration, Training, Content Management Computer
  • System Validation, ISO, Document Center, Process Mapping
  • Lead requirements gathering process utilizing interviews and group facilitation
  • Use Case Development/Documentation
  • Data Mapping Access Databases to SharePoint Solutions
  • Build application prototype using SharePoint OOB Tools Custom Development using SharePoint Designer, Visual
  • Studio 2008
  • Developing complex workflows
  • SharePoint Governance Plan developer
  • Test Case Development Testing
  • InfoPath, Access, Excel and Webpart Development
  • Provide requirements gathering clarification to the IT team and PM throughout the design phase
  • Assist the business in preparation for user acceptance testing
  • Assist in defining project objectives, schedules and priorities, articulate and effectively communicate project issues and status to management and project team members
  • Act as SharePoint subject matter expert from the Business User perspective
  • Change Management Issue Tracking Applications
  • ISO 9001 Preparation Assistance
  • Oracle APEX Developer

Accomplishments

  • 6 karat awards
  • 5 project applications nominated for Dow AgroSciences Global Achievement Awards
  • Two congratulatory letters from Chief IT Director

SharePoint

  • Mentoring summer intern in SharePoint Development Invention Disclosure Memorandum that supports 456 users.
  • Developed eform for Invention submissions.
  • Developed global DOW SharePoint application for tracking Business Risk Reviews
  • Developed, end-user support, and training for document control center for 8 functions
  • Developed SLA model for headquarters
  • Developed SharePoint application for QAU Audit Submissions
  • Developed Confidentiality of Formulation application

Computer System Validation

  • Computer System Validation process developer
  • Developed Policies procedures for CSV
  • Developed user templates questionnaires for CSV Documentation

Confidential

IT Process Manager/ Sr. Business Analyst

Responsibilities included:

  • SharePoint Portal Administrator, Change and Incident Administrator Helpdesk , Internal IT SOX Auditor
  • Promoted to SharePoint Administrator front-end and back-end maintaining entire Intranet and Extranet environment with all department sites. Re-organized and built several portal based websites including managing and deploying custom web parts, layouts, and templates for Helpdesk, HR, Finance, IT, Helpdesk, Distribution, Manufacturing, Continuous Improvement. Workflow process development for technical documentation. Also development of SharePoint surveys
  • Re-organized, developed, and managed security permissions, including security groups for SharePoint portal
  • Liaison between corporate and external Ernest Young SOX auditors. Developed internal external SharePoint directories, statistical tracking tools per SharePoint, SharePoint forms per customer request,
  • Developed SharePoint training programs CBTs , How-To Guidelines and technical documentation for Operations and Finance departments.
  • Developed technical documentation for Change and Incident Management. This includes report building through the Change Management application SDE , Crystal Reports, and forms with Infopath for SharePoint
  • Developed corporate Disaster Recovery Business Continuity documents. This includes Business Impact Analysis, Risk Assessments, Test Scripts and Auditor forms process for conducting DR testing.
  • Generation of Change Management / Incident Management reports for IT Director FCR, Monthly Summaries, Inventory, and Change and Incident status w/ Aging. Also developed Continuous Improvement forms, notifications, and checklist
  • Developed Change Management weekly meetings process for managers for discussion of past due incidents changes
  • Internal SOX IT auditor including documentation review and updates, user group, logical and physical security
  • Process development, process mapping, development of SOPs, documentation administration and quality improvement

Confidential

Computer System Validation Coordinator

Responsibilities included:

Provide technical validation and documentation support for Computer Systems Compliance activities of new and existing computer systems utilized in Indy Bulk Operations using Rational Requisite Pro for Use Case generation, requirements gathering, trace matrixes and testing for CSV Documentation generation Quality Control Laboratories. Acted as a point of contact between Computer System Quality Control, Corporate Validation Teams and Laboratory Personnel. Also used ClearQuest for Change Management for systems. Use Case Test Case/Script Development Testing.Global Solution Achievement Award for CSV

Confidential

Automation Engineer

Responsibilities included:

  • Engineering, IT Support, Automation, Service, validation, for Lead Optimization Biology Group High Throughput Screening Supported - Tecans, Biomeks, Mulitmeks, SAIGAN, Mitsuibishi robotics, assisted in lab setup and installs.
  • Designed and implemented new validation application using Visual Basic for Liquid Handlers and Luminence counters equipment including SQC charts and flowcharts
  • Creation of database system VBA Radioactive Management Information System
  • Creation of interactive Automation Engineering website 1st ever
  • Creation of corporate Wellness website 1st ever
  • IT ColdFusion/SQL Support for CASS Compound Assay Sample Submission .
  • Wrote several GLP SOP validation procedures
  • Applications assistance to scientist for equipment and statistics software
  • PLC programming for waste management system Allen Bradley
  • Training high school Intern on website development

Confidential

Service Application Engineer-Midwest Operations

Responsibilities included:

System installations, user and customer training of HPLC chromatography equipment, service reports, of all bioinstrumentation products, inventory management, service plan administration provided system trouble shooting and qualification services on HPLC instrumentation and data products, pre and post sales and demonstration support, participant in quality Improvement Team Customer Action Requests, designed Service Dept. website, 20,000 in service contracts in Q1

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