SUMMARY

• 8+ years of experience as BUSINESS ANALYST in business/finance consulting and application developmentwith excellent skills in client interfacing, requirement gathering, end to end, regression, functional testing, user support, quality assurance, problem solving, and documentation
• Experienced in all phase of the project development life cycle: business, GAP analysis, portfolio performance management and project finance management across analysis, design, build improved the effectiveness of enterprises risk management platform s control and governance processes.
• Experiences of leading and interacting with business teams, programmers and technical staff at all levels.
• Strong ability to elicit, document, validate and transform business requirements at different stages of softwaredevelopmentlifecycle
• Experience with enhancement, support and process analysis related to various applications (various bank accounts maintenance applications, security masters, claims, benchmark performance, collateral, pricing, ticket, etc.)
• Knowledge of capital market and understanding of fund, investment banking and accounting.
• Experienced in all phases of thesoftwaredevelopmentlifecycle(SDLC) including requirements gathering, design, development, testing and deployment.
• Experience in gathering business requirements, functional specifications and writing and executing test scenarios and plans for fixed income products for trading in options.
• Strong domain/ functional knowledge of thefinancial/ banking and has outstanding business communication skills.
• Highly analytical in developing the methods and measures to meet requirements and solve any issues that arise during the project
• Extensively involved in adding the client standards for customer due intelligence (including customer information program - CIP, anti-money laundering act- AML, know your customer-KYC, enhanced due diligence- EDD, Special Customer Types, and WM heightened customer risks types) in wealth management.
• Exposure in creating and analysing data flow diagrams, and entity relationship diagrams, and worked as a expert to drive future growth of the cash management product set, policiesand procedures as well as build out to business banking space.
• Knowledge of rational unified process (RUP); risk engineering; data modelling and mapping; and design using UML, Rational Rose, and Visio.
• Expertise in assisting the testing team in creating the test plans, test cases and test scripts and efficiently prioritize and manage the defects using the defect tracking system.
• Skilled in track environment build release level at various point in thesoftwarebuilding process
• Strong knowledge of project management skills such as time estimation, task identification, risk analysis and scope management and resource management
• Well versed in project management tools like MS Project for project planning, project scheduling.
• Organized JAD sessions to gather requirements at various stages. Good understanding of project process and ability to analyse business problems and identify solutions. Worked extensively with the team to meet business requirement, create prototypes and analyse workflow.
• Experienced in creation of test plans, test cases and developing strategies with quality assurance group defining test cases, analysing bugs, interaction with team members in fixing errors, system integration, and unit and user acceptance testing (UAT).
• Collect AML and KML data elements as mandatory for all new clients, entities, roles, and accounts.
• Client profile approval workflows for high risk and Non-US customer KYC records to regional administration/control groups and centralized approval with WM AML supervision and governance by risk level and designated customer role and type.
• Experience in writing business requirements document (BRD), functional requirements document (FRD), request for proposals (RFP), statement of work (SOW).
• Expert in tracking and managing the Requirements using requirement traceability matrix (RTM) that controls numerous artefacts produced by the teams across the deliverables for a project.
• Well versed in project management tools like MS project for project planning, project scheduling and organized JAD sessions to gather requirements at various stages.

TECHNICAL SKILLS

Microsoft Tools: MS Project, MS office Suites, MS Visio, MS Visual Studio, MS SharePoint

Operating Systems: Windows XP/7/Vista/8, Mac OS X, Android, iOS, Linux

Project management tools: MS Project, JIRA, Oracle

Methodologies: Agile, Scrum, Waterfall

Programming Languages: Java, JavaScript, MS-SQL, Shell script, VB, HTML/DHTML, XML

Mockup Tools: MS Visio, Balsamiq

QA Tools: JIRA, HP Q C

Domain Knowledge: Finance (Banking, Mortgage, SAP, Insurance, P & C)

PROFESSIONAL EXPERIENCE

Hybrid-Scrum Master Lead BSA

Confidential

Responsibilities:

• Lead 15+ application teams for new product being launched
• SME of Deposit product as well as all major applications involved.
• Liaison between Technology teams and Executives Stakeholders
• Elicit requirements provided by the Executive Stake holders via JAD and JRS sessions
• Assign requirements to respective application teams
• Coordinate/Collaborate to confirm all requirements are fulfilled.
• Develop workflow, Screen Mock-Ups and conversion requirements for all transaction related activities.
• Use Microsoft Excel and Microsoft Access for Data Analysis and Reporting.
• Assist in Designing Test Plans, Test Scenarios, and Test Case for Integration, regression and User Acceptance Testing (UAT) to improve overall quality of the application.
• Use Test Director for assigning and raising an application bugs.
• Create documentation for training and help for Encore Teller, Encore Platform and Ovation Channels

Environment: MS Office, SQL Server .Java, UI/UX, TOAD, Brio intelligence, Blueprint, iRise Studio 8.0, MS Visio and SharePoint, Dot Net, Oracle Report Developer 10g, HP Jira, Version One, agile and waterfall, Clarity.

Hybrid- Scrum Master/Sr. Business System Analyst

Confidential

Responsibilities:

• Lead the Digital Lending team at Confidential bank.
• Worked as a bridge between the IT team and the business team.
• Strong experience working with various stakeholders and cross functional teams
• Worked closely with the product owner to write user stories and updated it in the backlog using the version one tool
• Support the product owner in maintaining the product backlog and scheduling next release
• Conducted pre-grooming and grooming sessions with my testers and developers so they have complete understanding of the business requirements.
• Participated in sprint planning, daily scrums, testing, retrospectives and sprint reviews
• Guide the development teams to break down large and complex user stories into simplified versions for execution
• Extensive experience working with backend java developer and frontend UI developer
• Coordinated with offshore and onsite teams to deliver sprints on time promised
• Assisted in closing gaps and TARs for associated Stories in each individual Sprint
• Assisted in entering and updating Issues (Epics, Stories, and Tasks) onto VersionOne Agile application.
• Used the Archer tool.
• Worked with different sorts of Vulnerabilities, and resolved them.
• Test the user stories for accuracy and compliance to ensure undisputed acceptance and validation of stories
• In-depth knowledge of tools such as Version One- Jira

Environment: MS Office, SQL Server .Java, UI/UX, TOAD, Brio intelligence, Blueprint, iRise Studio 8.0, MS Visio and SharePoint, Oracle Report Developer 10g, HP Jira, Version One, agile and waterfall.

Sr. Business Analyst

Confidential

Responsibilities:

• Oversee and manage project development from beginning to the end.
• Determine project scope and deliverables in accordance with the user supplied requirements while keeping in mind the senior management business strategies.
• Prepared BRS (Business Requirement Specification) and SRS (Software Requirement Specification). Also ensured the requirements are frozen and the Clients signoff on the SRS.
• Worked extensively with SMEs in understanding and documenting their requirements pertaining to the Home lending processes. Worked with all levels of clients. Elicit user requirements by conducting Brainstorming sessions, JAD sessions, and one on one process requirement gathering process.
• Verifies all aspect of Client Identification Program (CIP) and necessary account opening documents are provided and in accordance with Know Your Customer (KYC) and Bank Secretary Act (BSA) standards.
• Completes extensive due diligence investigations using public and private database in accordance with Anti-Money Laundering (AML), BSA and other regulatory standards to assist business unit and prevent operational and reputational risks.
• Extensively used tools such as Rational Rose, Rational Requisite Pro, UML, MS Visio, MS Project, MS Office, MS Access
• Assisted with user testing of systems, developed and maintained quality procedures and ensured that appropriate documentation was in place Conducted User Acceptance Testing (UAT) and verified performance, reliability and fault tolerance issues for the application and the reports developed.
• Acted as liaison between IT and Business and gathered requirements for Portfolio accounting Security movement and asset control, trade processing free receipts and deliveries Involved in creating Data Flow Diagrams for Database of the Investment Portfolios.
• Conducted System Integration Testing (SIT), User Acceptance Testing (UAT) and developed the test plan, test conditions and test cases.
• Implemented the concepts of Cash Management, Business Process Engineering (BPE) and Business Process Reengineering (BPR) to enhance the auditing and review process.
• Configured and customized Accounts Receivable and Accounts Payable screens including creation of Vendors, Customers, Account Groups, Tolerance Groups, Automatic Account Determination etc
• Prepared Use Cases for the functional requirements to define the system rules. Created Use Case
• Diagrams, Activity Diagrams, Sequence Diagrams, and Dataflow Diagrams in MS Visio to effectively communicate the requirements.
• Line of Business: Risk and Fraud Management, Loan & Mortgage Processing Center BSA/AML compliance.
• Projects: MICR Line on Checks, Loan Payment Tracking Systems, ATM Terminal Card Authentication, Debit Card Transaction Approvals

Environment: MS Office, Oracle, SQL Server .NET, UML, RUP, TOAD, Brio intelligence, Blueprint, iRise Studio 8.0, MS Visio and SharePoint, Oracle Report Developer 10g, HP Quality Center, agile and waterfall.

Sr. Business Analyst

Confidential

Responsibilities:

• Extensive knowledge and experience working on MS Excel, MS Visio and MS Projects in order to conduct a detailed financial analysis of various projects and presenting the findings in form of PowerPoint Presentations or Research reports during executive level meetings.
• Responsible for delivering IBM BPM solutions to key customers engage and manage project delivery and process improvement.
• Documented Business Requirement Document (BRD), Technical Requirement Specification (TRS) and Functional Requirement and specification (FRS) for the integration of IBM BPM too
• Conducted project analysis using MS Projects, MS Visio, and CPM, PERT and participated in each phase of the SDLC.
• Designed Business Process Models using UML methodology (Process Flows, Activity diagrams, Sequence diagrams and Collaboration diagrams on MS Visio.
• Performed GAP analysis of business rules, business and system process flows, user administration, and requirements.
• Worked on project related to automation of gathering business requirements, analysis, functional specification, underwriting rules and review process.
• Worked alongside with compliance and regulatory team to maintain Federal Regulations for BSA/AML audits.
• Conducted a detailed SWOT analysis, GAP analysis, cost benefit analysis, As - Is & To-Be analysis and ROI analysis.
• Maintained current loan and pricing information on the online banking website.
• Complied with regulatory requirements, including the Bank Secrecy Act, Anti-Money, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
• Submitted loan applications to the underwriter for verification and recommendations.
• Successfully closed an average of 10 loans per month.
• Responsible for client asset base including bond funds and city funds.
• Identified needs of Business users, Stakeholders and SME by gathering requirements and analyzing various documents.
• Gathering of Businessrequirements in consultation with users and prepared an E-Compensation Businessrequirements document.
• Worked on help tools like TOAD, SQL developer to view employee transactions.
• Work with offshore team and build the custom solution using HIVE and OFSAA
• Used Change Request Forms (CRF) to file change requests received from the clients.
• Reviewed technical specifications to develop test plans, test objectives, test cases and scripts.
• Conducted testing extensively using HP Quality Center.
• Participated in User Acceptance Testing (UAT) as well as helped in developing QA Test Plans for Functional Integration Testing.
• Responsible for Gap Analysis of AS-IS to TO-BE system
• Reviewed and analyzed key elements of each KYC due diligence cases using Mantas and ECM.
• Review and analyze key elements of each KYC due diligence case.
• Exposure to various SDLC methodologies like waterfall, agile, scrum.

Environment: Windows, MS Access, MS Office (MS Word, MS Excel, MS Powerpoint, MS Visio), ETL, .NET, Oracle, Crystal reports,, OOAD, UML, SQL, SWOT, Teradata, GAP, KYC, AGILE, SCRUM, Calypso, OFSAA, HIVE,.EDD,ECM,DDC.

Business Analyst

Confidential

Responsibilities:

• Defined system scope and objectives and prepared BRD (Business Requirement Document) and FSD (Functional Specification Document).
• Helped business and development team in prioritizing requirement list and managing Change Requests.
• Conducted a JAD session to gather requirements.
• Prioritized business and systems problems; conducted Impact Analysis.
• Developed Use-Cases, Class, and Activity Diagrams to model the detailed business system elements and data flow.
• Developed workflow, Screen Mock-Ups and conversion requirements for all transaction related activities.
• Load data from a large flat file into the Oracle databases.
• Collaborated with development team in identifying UI Prototype elements from user’s perspective.
• Used Microsoft Excel and Microsoft Access for Data Analysis and Reporting.
• Assisted in Designing Test Plans, Test Scenarios, and Test Case for Integration, regression and User Acceptance Testing (UAT) to improve overall quality of the application.
• Used Test Director for assigning and raising an application bugs.
• Created documentation for training and help desk teams.

Environment: MS Visio, Agile Methodology, Waterfall, LoadRunner, HTML

Business Analyst

Confidential, GA

Responsibilities:

• Worked with Project Manager in - Project Planning, Budgeting, Scheduling and costing and used MS Project extensively as a part of these activities.
• Interacted with the Subject Matter Experts (SMEs) and stakeholders gathering business requirements to get a better understanding of the clients’ business processes.
• Framed a detailed JAD session agenda and facilitated JAD sessions with the SME’s, process owners & stake holders and collected the meeting minutes from the session and identified various action items.
• Have done AS-IS business modeling and TO-BE business modeling for application.
• Performaed GAP analysis to lay out perfect picture for in’s and out’s of business.
• Interacted with Directors of several departments, key business users and end users for gathering the requirements and validate the current requirements against them.
• Co-authored FRD (Functional Requirements Document) by interacting with the development personnel and worked closely with the developers and architecture team and assisted them in creating TDD (Technical Design Document) and SAD (System Architecture Design).
• Prepare Use Case and Process Flow Diagram for Business Requirement Document using MS Visio
• Employed UML methodology to carry out the business process modeling to develop the business architecture, data flow models, and different solution options in creating Use Case diagrams and business/process flow diagrams, to assist development team to understand the requirements.
• Analyzed and optimized the process, Prepared Business Requirement Document and managed requirements.
• Presented work flow diagrams to better understand work structure and MIS process.
• Proficient in writing basic SQL quires to extract data from database.
• Designed the Requirements Traceability Matrix (RTM) using DOORS to trace the relationship between business and functional requirements to test cases and achievement metrics on an ongoing basis for keeping the project team informed on the progress report of the project.
• Performed load testing and system testing using load runner.
• Involved in User Acceptance Testing (UAT).

Environment: JAD methodology, MS Visio, MS Project, MS-Office Suite (Word, PowerPoint, Access, Excel, and Outlook), SQL Server 2005, Load Runner, HTML, Agile methodology, DOORS

Business Analyst

Confidential

Responsibilities:

• Gathered requirements, defined specifications by interviewing the business user group. Used Agile as software method.
• Brainstorm with Senior Management to define a common framework for providing the standardized business functionality using reusable components and Interact with the Technical Architecture team to discuss and evaluate the various technical options and provide recommendations to senior management.
• Conducted JAD with SME for property and casualty insurance process details and requirements. Used User Cases and Used Stories to define the functions and workflow. Interacted with Technical teams in developing requirements for the enhancement of Property and casualty Insurance process.
• Developing the Proto type and preparing the process flow diagram.
• Lead cross-functional teams to implement strategies.
• Works in partnership with Project Team, Functional Team Leads and functional end-users to identify and document business process improvement opportunities and complete the definition of requirements for system design, implementation & training.
• Facilitated user interview sessions with a committee of SME’s of Home Equity Loans Group and Mortgage Loan acquisition Groups, Los ( Loan Origination System), Loss Mitigation in understanding and documenting their business Process and user requirements.
• Prepared the SDD (Story Definition Document) for the Loan Origination System.
• Responsible for creating UML modelling plans, Use cases, process flows, and business requirements documentation using Visio.
• Coordinated work plan between project manager and client with Microsoft Project; implemented and managed migration process; scheduled and tracked progress for team members of project through completion.
• Met with business stakeholders to gain consensus on new product functionality.
• Conducted Data analysis, Trend analysis and Gap analysis of business processes and requirements and identified technology enabled improvements.
• Prepared closing packages and requested funding for settlement.
• Performed Post Closing audits and delivery of files to secondary marketing investors.

Environment: MS Visio, Agile Methodology, CaliberRM, SQL Navigator, Oracle, SQL Server, CMM, Star Team.

JR. Business Analyst

Confidential

Responsibilities:

• Interview business area experts asking detailed questions and carefully recording the requirements in a format that can be reviewed and understood by both business and technical people
• Interact with SME's to elicit business goals and define goal-level requirements
• Collaborate with mortgage bankers, personal bankers, investment analysts and accountants to collect and understand business requirements
• Analysed Risks, documented Risk Logs and created Requirement Traceability Matrix (RTM) as a roadmap for the 'TO BE' system
• Conducting JAD Sessions to resolve open issues, change requests so that the application meets the business requirements and dead lines
• Helped the Business Users while performing the UAT testing and helping them resolve the defects in the environment.
• Interact and negotiate with Vendors to complete the tasks related to data conversion
• Was involved in the Test Plan document preparation.
• Kept a track of all UAT bugs/defects and helped the testers to resolve the issues and made a report of all the defects which were resolved and which were not using MS EXCEL.
• Identified, prioritized and designed various test scenarios.

Environment: Rational XDE, Rational Rose, Rational Clear Quest, Base Clear Case, Java, Oracle, MS Project, MS Office Suite, MS Visio.