Professional Summary:

Business Analyst offers 10 years working with PeopleSoft HCM and Financials. Expert on business and system requirements, user acceptance testing, process improvements, implementations, upgrades, and end user training.

Work History

Business Systems Analyst

Confidential

• IT Lead for multiple acquisition projects with the merging of more than 20,000 associates into Bilo Holdings with over 1,000 stores.
• Managed IT work related to conversion of associates from legacy systems to BILO Holdings Payroll HCM, Taleo and Workbrain for acquisitions including documentation, testing support, migration of program changes through testing environments, training and go live efforts
• Evaluated the business process requirements and affected programs to determine the needs for transitioning employees to BILO Holdings PeopleSoft HCM, Taleo and Workbrain systems.
• Mapped the current processes and offered recommendations for the acquisition of associates into multiple banners.
• Creation of Technical Design Documentation and Unit Testing Scenarios for modification to existing programs and new programs for PeopleSoft HCM system.
• Coordinated Development and Unit Testing of technical work for acquisition.
• Evaluated Unit Test Results to validate changes to the programs met the requirements from the business, and documented review.
• Researched and resolved issues regarding program changes or new programs found during testing.
• Provided base level IT support to non-technical personnel within the business
• Implementation of New Administration Page in PeopleSoft and Process for HR Help Desk to assist associates with signing up for customer rewards.

Consultant

Confidential

• Created training material for PeopleSoft Security, and trained users.
• Created training material for Dynamics General Ledgers, Accounts Payable, Accounts Receivables, and trained users.
• Conducted SOX Application Control Testing for Financial and HCM Systems HR, Payroll, Benefits, and Financial Modules including PeopleSoft 8.9 through 9.1.
• Conducted SOX Security Testing for PeopleSoft 8.4/8.9/9.0/9.1 Financial and HCM Systems HR, Benefits, Payroll and Financial Modules for multiple Universities and Hospitals.
• Trained Auditing Staff on the Security and Functionality for HR, Payroll and Benefits including PeopleSoft 8.4 for Hospital.
• Created an Automated PeopleSoft Security Audit Program for Financial Modules, HR, Payroll and Benefits using Excel and Access, and trained users.
• Payroll SME on the Implementation of Financial System Financial Modules and Payroll :
• Conducted Business Process Requirements Gathering and Fit/Gap analysis of Financial System and Business Processes
• Tested Business Processes in the Financial System
• Reviewed security and configuration
• Supported management in Financial System.
• Financial SME on the Upgraded of the Financial System Financial Modules :
• Conducted a Security Review and Configuration of Security Access in the Financial System
• Documented Upgrade procedures
• Tested and documented business processes as part of the Upgrade and assist in the design of Financial Reporting.

PeopleSoft

Confidential

• Trained and Assisted Payroll System staff with different functionality within Payroll PeopleSoft to include but not limited to Query Writing, Standard Business Operating Payroll Processing, W-2 and Year End Processing, System Requirements Writing, Payroll System Setup, Benefits Open Enrollment Testing for Payroll, PeopleSoft Security, Tax Update Testing.
• Responsible for Payroll Security Audit from MAR requirements.
• Reviewed and Documented Standard Operating Procedures for Payroll and Payroll Accounting functions
• Back-filled Payroll System Administrator job function which include but not limited to Processing Payroll, Query Writing, System Analysis for Issues that Arose, Payroll Monthly Security Audits, Time and Labor Alternate Users Cleanup, etc.

PeopleSoft

Confidential

• Query raining for Payroll Staff
• Functional Specification Documentation for Require Program Changes
• Liaison between Payroll Department and IT Department
• Implementation of Single Check Processing
• Developed Project Plan
• Fit/Gap Analysis of Single Check Processing
• Developed Test Scripts for Functional Testing
• System Configuration for Single Check Process
• Functional Unit Testing of Custom Program Changes
• Functional System Testing of Custom Program Changes
• Lead Parallel Testing
• Documented Issues, Resolutions, and Processes
• Create GO Live Check List
• Assist IT with Excel to CI processing for Job Data

PeopleSoft

Confidential

• Created Technical Design Documents for Program Changes and New Programs
• Created Transition Plan and Coordinated Transition for exit of programmers to existing WD staff.
• Created Project Plan for remaining tasks for the Conversion
• Design Sessions with Team for Changes to Existing Programs and Creation of New Programs related to Conversion project.
• Audited PeopleSoft HCM Setup Tables for changes.

Security Administrator

Confidential

• Responsible for the configuration and testing of Permission Lists, Roles, User Profiles and Row Level Security within PeopleSoft Applications.
• Lead Security Administrator for the role out of customized HR Action Form encompassing 900 new users in PeopleSoft.
• Serving as Lead Security Analyst for Re-organization Design Project, including but not limited to, creation and testing of new Department Tree, Permission Lists, and Row Level Security.
• Lead Analyst for redesign of HR and Benefits Roles and Permission Lists which consisted of minimizing the roles from 36 per user to 1 based on job responsibilities.
• Serving as Lead Security Analyst for implementation of Manager Self Service and Employee Self Service, including creation of Roles.

Benefits Analyst

Confidential

• Develop, Run and distribute PeopleSoft Data union and non-union Queries for Benefits, Human Resources, and Division offices both on a routine and ad-hoc basis for a population of 17,700 employees.
• Significant participation in the conversion project to bring 5,000 employee records into our PeopleSoft system for Human Resources, Benefits and Payroll, including but not limited to data collection, analysis, mapping and testing to ensure accurate payroll and benefits on conversion live date.
• Serve as Lead Benefits Resource on the Vacation Accrual Cleanup Project encompassing 14 vacation plans and diverse rules for our existing non-union population within 300 locations.
• Lead Benefits and HR Technical Resource on PeopleSoft 8.9 Upgrade Project, including but not limited to specifications, company-specific design, implementation and testing moving into Ben Admin, and the retro-fit and testing of provider interfaces.
• Responsible for analysis and testing of current PeopleSoft HR and Benefits modules for upgrades and required customizations. Also responsible for compliance rules and regulations changes to current business practice.
• Responsible for specifications, design, delivery and reconciliation of employee data which is interfaced to Benefit Providers on a weekly and monthly basis.
• Supervised and had responsibility for final sign-off in the cleanup project of all interface files to corporate office and benefit vendors.
• Assist Payroll Lead of testing Tax Updates, Payroll Processes and Payroll Functions within PeopleSoft
• Monitor 401k and 401k catch-up max contributions.
• Monitor Vacation Balances and Usages.
• Reconcile Benefit Bills
• Act as Benefits/Payroll/Technical liaison for HR and Benefits Staff members and support field operations with discrepancies/inaccuracies of data.

Benefits Lead

Confidential

• Fit/Gap analysis of PeopleSoft database and current benefit processes.
• Configuration and Testing of Base Benefits and Benefits Administration data setup including basic plan design, event rules and eligibility rules for event maintenance.
• Created procedural manuals for configuration of Benefits
• Prepared functional design documentation for customizations, and worked with Technical Developers to develop and test the customizations.
• Worked on Conversion documentation to map data fields from legacy system to the 8.8 environment.
• Verified conversion data with concentration on benefit enrollments and leave balances.
• Worked on Interface documentation to map data fields from PeopleSoft 8.8 Human Resources, Benefits and Payroll to vendor requirements and tested with the university vendors such as Gabor, Convergys and State agencies.
• Participated in integration and parallel testing for Benefits and Payroll, and validated testing results.
• Assist Payroll Lead on Tax Updates, Payroll Processing, and Testing of Payroll Functions within PeopleSoft.
• Created and presented demonstrations for Benefits modules to the university community.
• Assisted in preparation of training material and training users of the Benefits modules.
• Recruited consultants for positions on the Human Resource and Payroll Team.
• Assisted in counseling new and current employees on insurance and retirement benefits.

Human Resources Coordinator

Confidential

• Enroll and terminate insurance for employees.
• Counsel new employees on insurance and retirement programs offered to them.
• Counsel current employees on insurance and retirement issues.
• Knowledge of Health, Life, Dental, vision, LTD, short-term disability, long-term care and other supplemental insurances.
• Cross training in Optional Retirement Program for Faculty and A P Florida Retirement System certification of prior retirement service credit Insurance and Benefit issues.
• Administering FRS Investment Florida Retirement System Investment Plan . New Program starting in State of Florida Government in July 2002.
• Assist in development of FSU policies and procedures.
• Develop web page for Insurance and Benefits.
• Performing quality control for insurance enrollment and current employees insurance accounts.
• Monitoring and Processing Insurance for employees out on Leave of Absence.
• Knowledge of policies for Family Medical Leave.
• Knowledge of COBRA.
• Customer Service: Insurance and Retirement phone line, answer questions and concerns about insurance and retirement offered at FSU.

Management Trainee

• Handled various aspects of donated funds such as distribution and investments.
• Performed reconciliation of accounting records.
• Trained employees on FSU policies.
• Performed payroll, accounts payable and travel expense functions.
• Created web page
• Researched information for a bond proposal
• Completed Fiscal Management Training and Basic Supervisory Practical Training Programs.