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Sr. Business Systems Analyst Resume

Dallas, TX


  • Proven abilityto work in an extremely fast paced environment, meet deadlines, andperform at high standards with limited supervision, including an ability to manage project teams located across multiple delivery sites.
  • Business Systems Analyst professional with over 8 years of extensive experience in Requirements gathering, Analysis and Communication with SME’s, Stakeholders (technical, non - technical), business process analysis, Solution Assessment & Validation, documenting project artifacts and Testing/Maintenance operations.
  • Expertise in creating project artifacts such as Business Requirements Document (BRD), Use Case Documentation, Requirements Traceability Matrix (RTM), Business Rules Spreadsheet, Functional Requirements Document (FRD), Data Mapping Document, Systems Requirements Specification (SRS) and GUI Mockup Screens.
  • Excellent domain knowledge and experience in Capital Markets, Wealth Management, Share Market, Derivatives Investment Banking, (Mortgage, Loan Origination, Commercial Loans).
  • Proficiency in leading/conducting Requirements gathering processes and techniques using different elicitation methods such as Client interviewing, Requirements workshops, Interface Analysis, Prototyping, Survey/Questionnaire, Focus groups, Document analysis, Observations.
  • Conducting Joint Application Development (JAD) sessions for deriving functional/non-functional requirements.
  • Extensive experience in Business Process Modeling using Visual modeling tools with professional expertise in MS Visio, IBM Rational Rose, Adobe Photoshop, Adobe Illustrator, Corel Draw 12.
  • Experience in conducting Cost-benefit analysis, GAP, Risk analysis, ROI analysis tools and techniques.
  • Extensive experience in UML Modeling like Activity Diagrams, Sequence Diagrams, Use Case Diagrams, Process Work Flow Diagrams, Interaction Overview Diagrams, Timing Diagrams and Class Diagrams.
  • Experience in conversion of business process functionality into System Requirement Specifications.
  • Professional experience in all phases and methodologies of System Development Life Cycle (SDLC) including Waterfall, Agile/Scrum/SAFe with over 5 years of work Experience.
  • Professional expertise in working with multiple teams on different levels of Scaled Agile Frameworks (SAFe model)
  • Facilitation of Scrum Ceremonies and adoption of agile related techniques (MOSCOW technique, Planning Poker, T- shirt sizing, Bucket system, Silent writing, Happiness Histogram).
  • Mastery in the use of Agile/Scrum related tools such as JIRA Greenhopper, VersionOne Rally to document and visualize stories, tasks, and measure performance through burn down charts/velocity charts.
  • Sound knowledge on various Amazon Web services tools like EC2, Elastic Bean Stalk, AWS Lambda and also storage file system and databases like S3, Glacier, Elastic cache and RDS, Dynamo DB, Redshift.
  • Comprehensive knowledge of web services related concepts such as JSON, XML, WSDL, WADL, HTML, AJAX, SSL, SSH, AES, DES, 3-DES, SOA, API, SOAP and REST Web Services.
  • Experience in Client-Side validations, Server side validations, Object oriented and web based applications.
  • Extensive implementation Knowledge of Databases, Data Table Structures, Data Warehousing, Schemas, Data Marts, Data Entity Relationships and OLAP operations like rollup, drill down, slicing/dicing, using BI tools.
  • Knowledge in SQL Querying and expertise in generating DDL, DML and DCL queries in SQL.
  • Extensively interacted with the designers, developers to ensure functional implementation of business requirements and the QA Team in executing Test Plans & Test Case scenarios, Test Logs, Test Objectives.
  • Knowledge and experience in conducting User Acceptance Testing (UAT) and the creation of Dummy Data.
  • Excellent communication, problem-solving, Public Speaking, critical thinking and conflict resolution skills
  • A Proactive and dedicated team player, with a proven track record in producing high quality work under tight deadlines and in multi-tasking to meet business goals.


Methodologies: Agile, Hybrid and Waterfall

Framework: SAFe, Scrum, Kanban, Scrumban, XP, ATDD, TDD, CICD

Diagramming Tools: MS Visio, Balsamiq

Prototyping Tools: Balsamiq, Axure, Adobe XD

Modelling Tools: MS Visio, Lucid charts, Draw.IO

BI Tools: Tableau, Power BI, Cognos

Agile Tools: Atlassian JIRA, Rally

Languages: C, Python, Perl, SQL, PL/SQL

WEB Technologies: HTML, CSS, JavaScript, XML, JSON, Web Services, API, SOAP, RESTfull webservice,AJAX

Testing Tools: HP QC, Postman, Selenium web-driver, SOAP UI, TFS


ETL: INFORMATICA Power center 9, IBM Infosphere

Data Warehousing: OLTP, OLAP, ROLAP, MOLAP, HOLAP, Query/Reporting, Multidimensional Analysis, Data marts, Slicing/dicing, Drill Down/Roll Up, Pivot tables

Databases: SQL Server, Postgre, Oracle 11g,12c, MySQL


Confidential, Dallas, TX

Sr. Business Systems Analyst


  • Elicitation of Functional/Non-Functional requirements and Conducting the Functional requirements/User requirement specification reviews and walkthroughs with UI designers, developers, SME’s and stakeholders.
  • Created Use Case Diagrams, Activity Diagrams, Process Flow diagrams and ER Diagrams using Microsoft Visio.
  • Worked closely with end-users and stakeholders to develop a detailed understanding of the requirements and prepared comprehensive set of documents to define the specifications and business value of the systems.
  • Created Data Warehouse Architecture Mockups and Wireframes using MS Visio for Business stakeholders.
  • Facilitated JAD sessions with technical/non-technical team, SME’s to clarify business rules & solve Impediments.
  • Was responsible for indexing of the tables in that Data Warehouse.
  • Designed and delivered Data Mapping Documents, Data Transformation rules and maintained Data Dictionary.
  • Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.
  • Responsibilities included source system analysis, data transformation, loading, validation for data marts, operational data store and data warehouse.
  • Worked closely with the Enterprise Data Warehouse team and Business Intelligence Architecture team to understand repository objects that support the business requirement and process.
  • Developed the ETL Informatica Mappings for importing data from ODS into data warehouse.
  • Performed ETL for extracting data from heterogeneous source systems, transform and load into the Data Warehouse.
  • Tested the ETL Informatica mappings and other ETL Processes (Data Warehouse Testing)
  • Created Dimension Table and Fact table for different Data Mart Using Star Schema.
  • Worked closely with the Enterprise Data Warehouse team and Business Intelligence Architecture team to understand repository objects that support the business requirement and process.
  • Used Data Profiling to examine the data available in an existing database.
  • Provided estimate on change request for analysis, development and testing.
  • Performed Data analysis and data validation and wrote SQL queries to generate certain requirements and KPI’s.
  • Manual testing for checking the data flow of the application using SQL.
  • Actively trained business users involved in User Acceptance Testing (UAT) and helped them understand the UAT procedure and train them in using the application.

Environment: Agile/SAFe, Windows 10, MS Office Suite, OLAP, Tableau, Informatica PowerCenter 9, MS Visio, Confluence, JIRA, Hybrid Firewall, SQL Server Services.

Confidential, Boston, MA

Business Systems Analyst


  • Elicitation of Functional/non-functional requirements and Conducting the functional requirements/user requirement specification reviews and walkthroughs with designers, developers, SME’s and stakeholders.
  • Acted as a liaison between technical team and business users to comply with the business specifications.
  • Facilitated JAD sessions with technical/non-technical team, SME’s to clarify business rules & solve impediments. Prepared Cost benefit analysis, calculated Benefit to cost ratio, and conducted GAP Analysis.
  • Responsible for identifying gaps in the software between core functionality and user defined requirements. Created Process Flow diagrams, Use Case Diagrams and Class Diagrams using Microsoft Visio and Rational Rose.
  • Defined and suggested SOAP, XML based web services and application programming interfaces (API’s) based on languages such as JAVA which would be compatible.
  • Wrote SQL statements using Joins and did Data Mapping using Excel.
  • Created Stub Data in XML and provided to UI developers to progress the web page development
  • Validated the web service request and response payloads and assisted the developers in API documentation using the Postman tool.
  • Aided the back-end team in data mapping, data mining, data validation and data integration.
  • Performed data analysis and data validation and wrote SQL queries to generate certain requirements and KPI’s
  • Used HPALM for updating the status of all the Test Cases & Test Scripts that are executed during testing process.
  • Manual testing for checking the data flow of the application using SQL.
  • Actively trained business users involved in User Acceptance Testing (UAT) and helped them understand UAT procedure.
  • Implemented and maintained development best practices including creating processes/documents.
  • Demonstrated a proactive approach to identify risks to project success; developing effective action plans for resolution. Assisted with the coordination and management of certain aspects of the project under the supervision of the Sr. project manager and develop project schedules and timeline.
  • Present solutions in written or oral reports and prepare and deliver presentations using Power Point.
  • Manage activities associated with the project and the success of that project. Developed Templates and specifications for the reports generated.
  • Develop excel tools used to track project progress and developed orientation of new staff.

Environment: Agile/Scrum, Windows 8, MS Office Suite, XML, SOAP, JAVA, MS Project, MS VisioUML, Adobe Photoshop, SharePoint 2013, SQL Server Services, Tableau.

Confidential, Alpharetta, GA

Business Analyst


  • Gained insight about the structure, Business model, and current process workflow of the organization from existing artifacts.
  • Performed requirements gathering using both formal and informal sessions through interviews, questionnaire, video conferencing, JAD sessions and conference calls.
  • Protect development team from outside distractions, impediments or team conflicts, and maintain focus on Product Backlog and project timeline.
  • Work closely with Project Owner in Backlog Grooming and continuous delivery of features and maintained Burn Down Chart and Team Velocity..
  • Analyzed existing trading procedure and in corporate it into the new system with improved automation and efficiency.
  • Designed and developed project document templates based on SDLC methodology.
  • Adept in designing and developing Use Cases, Business Process Modelling Notation (BPMN), Activity Diagrams, and State Diagrams based on UML.
  • Helped to prioritize user stories using MOSCOW and Planning Poker techniques.
  • Extensively worked with Portfolio Managers, Experienced Traders, and Compliance Manager to configure the rule-based scenarios for capturing market and credit risk, & general multi-factor sensitivity analyses.
  • Creating different report prototypes for fixed income securities as well as understood the source of data and how the data is processed.
  • Helped in creating a Data Dictionary having the business definition of Data Mapping to map the Logical Data elements in use cases to Physical data elements (record source).
  • Assisted Project Management in developing Scope/ Vision Documentation and Project Plan, tracking project process.
  • Participated in developing the test conditions and test cases to be used in testing based on business requirements, technical specifications and/or product knowledge.
  • Acted as liaison for projects with other corporate departments, including Executive, Legal and Information Services.
  • Assisted in development of materials for new technology and process improvements.
  • Conducted walkthrough session with business end users, Stakeholders, Subject Matter Experts (SME), Product Owner to discuss and resolve various issues.
  • Extensively worked on Data Analysis of different tests for tablets such as Disintegration, Hardness, Friability and Dimensional analysis etc.

Environment: Agile/Scrum, Windows /8, MS Office Suite, XML, SOAP, MS Project, MS Visio, JIRA, Confluence, SQL


Jr. Business Analyst


  • Gathered requirements using Elicitation Techniques like Interface Analysis, Focused Group study, One-on-One interviews with SME's and Brainstorming.
  • Created UML diagrams such as Activity Diagram, Sequence Diagram, and Use Case Diagram to depict the various processes flow using MS Visio
  • Assisted in designing User Interface by creating Static and Dynamic Prototypes.
  • Created various artifacts including RFP, BRD, SRS, FRD.
  • Ensured Functional, Technical, Upstream and downstream dependencies were documented and addressed at right time.
  • Facilitated JAD sessions by inviting SME's, tech leads and Architects to make sure that gathered requirements are feasible in doing.
  • Facilitated Internal Walkover sessions with developers to prepare weekly status reports and update stakeholders.
  • Implemented API’s in REST web services: Worked on both XML & JSON
  • Facilitated Daily Defect Triage calls between the development team and QA team for resolving issues.
  • Facilitating Demo sessions and UAT sessions for end users. Collaborated with the business team to get UAT sign-off.

Environment: Waterfall, Java, JavaScript, SQL, MS Visio, MS SharePoint, HP ALM, IBM DB2

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