EXPERIENCE SUMMARY:

• Extensive IT experience which includes experience in Program management and PMO, Program and delivery management, Project management, quality management, software engineering.
• 12+ years experience in managing IT projects involving COTS software integration and demonstrated knowledge and understanding of COTS integration challenges (customization without losing COTS upgradeability)
• High experience in implementing different types of projects (Application development, COTS, Legacy systems, Migration) by adopting different project execution methodology (Agile (Scrum, XP), PMBOK, RUP, SDP - 21, SDM, FTD
• Spiral, Waterfall and ADPM, APLC) to bridge the business goals with technology. Demonstrate success in leading, communicating to stakeholders and mentoring cross functional teams in multi functional environments to maximize the levels of productivity.
• Managed medium to large scale IT Projects of complex business requirements. Experienced interfacing with key business units in multicultural global arena. Prefer to be driven by new challenges and desire to be successful in all endeavors.
• Immensely enjoy navigating all aspects of complex projects.
• EPMO and Program Management, Enterprise Project Management
• Strategy Development, Scope & Change Management
• Schedule and Team Management, Team building, Stake holder & Staff engagement management
• Communication Management
• Quality Management (Process & Product QA, Process Improvement, Defect Management)
• Budget Management
• Risk and Issue Management
• Supplier Agreement management (Contract & Vendor Management)
• Estimation
• Project Execution Methodology (Agile, RUP, Iterative, Waterfall, Spiral, SDP-21, SDM, ADPM, APLC)
• Offshore-Onsite Model project execution
• PPM tools: Microsoft Project Server, Niku Workbench, Clarity, PlanView, HP-PPM
• EVM and Quality Management Framework (CMMi, Six Sigma)
• Management of Data warehouse project
• Management of E-commerce project
• Best Practices implementation
• Customer Relationship Management-CRM
• Data Warehouse Project management
• Conflict resolution, Negotiation
• Preparation of RFP, RFI
• EAI & SOA
• SEPG Leading
• Business Process Reengineering
• Technical Documentation
• Experience leading troubled projects back to health and successful completion.

PROFESSIONAL EXPERIENCE:

Confidential, Windsor, CT

Sr.Project Manager

Responsibilities:

• Creating and maintaining the Program Dashboard for senior management reporting.
• Creating, maintaining and monitoring the projects level schedule in the Enterprise project server, EVM reports.
• Create and maintain the strategy artifacts to meet the objective of program delivery.
• Maintaining and tracking deliverable matrix at program and projects level.
• Managing multiple projects in the area of Application development (Data warehouse projects with BI publishers and OBIEE, Data migration, Data validation, ETL Processing).
• Managing vendor and in-house development team (20 in house resources).
• Analyzing metrics Data and Monitoring the overall VRMS program and projects progress.
• Review project artifacts, Project charter and prepare Statement of Work (SOW).
• Review BRD,ETL process design, data mapping, data cleaning, incremental data loading plan for estimation and planning
• Review architectural design, ETL design and repository design document for the project planning and estimation review perspective
• Conduct technical discussion for critical issue resolution along with technical development manager, business leader, SME, solution architect, QA.
• Monitor and control defect triage meeting along with QA lead.
• Manage and Maintain Projects Data analysis reports through Enterprise project server and communicate to stakeholders for appropriate action in relation to time, cost, resource utilization.
• Prepare resource workload plan and integrate into the program plans.
• Monitoring metrics on schedule, effort, budget, milestones, defects, risks and issues.
• Participating in senior leadership team Review meeting.

Environment: Data Base Server (Oracle - Ver 10g,11g and Exadata) and (SQL Server 2008 and DTS), ETL (Informatica)

Confidential

Sr.Project Manager

Responsibilities:

• Project domain area on ACH, Claim management, Official check claim services, Cash management, AML, Rebates, Desktop agent, SOA Security and CDRN(Credit Dispute Resolution Network).
• Managing multiple projects under the program named Global Trading Operations and monitor and controlling projects by metrics.
• Review and provide recommendations on System Development Life Cycle (SDLC) documents and IT project artifacts, mentor project managers based on Process QA verifications (Audit) reports of projects.
• Manage the system integration testing and monitor and control the triage meeting.
• Analyze and mapped the projects data and provide metrics based information to project portfolio manager.
• Support the business process analysis team for IT projects and implement best practices and processes and procedures.
• Maintain and oversight integrated master schedule for tracking and updating for all pending tasks
• Maintain and oversight Integrated master risk management plan. Report and discuss top ten program level risks at PMO forum.
• Maintain and track deliverable matrix at program and project level.
• Develop and maintain program level communication plan and supporting IT Governance model as working PACE center of excellence and generate bi-weekly master status report.
• Performing causal analysis and coordinating with V&V team for implementing the corrective action.
• Working on Setting up the Strategic direction for Customer Relationship Management (CRM) platform along with my supervisor for a project who is using the Sales Force Automation.
• Taking active participation in PMO change management process.
• Managing multiple projects, interacting with business line for scope, change control, approvals, negotiations
• Developing and controlling integrated project plan and individual project plans, Integrated Schedules, dashboard
• Managing Team, Program level risks, Issues, conflicts, cost, allocates resources, sets priorities, coordinates interactions with Business Partners and PMO
• Business continuity planning, Disaster recovery planning and execution for Process Automation Center Of Excellence
• Establishing best of practices that ensure the integrity and quality of project metrics
• Prepare and maintain Business Continuity Plan, Disaster Recovery Test and implementation Plan
• Managing budgets, reporting the projects health to senior management

Environment: J2EE and .NET Framework, SOA, Pega, TIBCO BPM, ETL, iWay, Sterling(GIS), SharePoint, Oracle 11g, Toad, MQ, Microsoft Project 2007, Staffware, HP-PPM (PACS ver 7.2), PlanView, HP Quality Center, PAPA, Kofax, Datapower, IBM-CMOD, Microsoft Office Suite 2007, Back office

Confidential, Middletown, CT

Sr.Project Manager

Responsibilities:

• Tailored System Development Life Cycle (SDLC) approach and deliverable matrix as per projects requirement.
• Supported the business process analysis team for IT projects.
• Maintained and tracked deliverable matrix, estimation worksheets at program and project level.
• Developed and maintained communication plan and generate bi-weekly master status report.
• Managed multiple projects under the channel management program.
• Managed and delivered the enterprise services (SOA project) to satisfy the need of other projects of the organization.
• Managed the N-Tier architectural Web based projects ASD, RX Retail, MOD integration (Pharmacy), Navigator and Claim management system along with successful implementation of single-sign-on security module with MS active directory.
• Successfully delivered the deliverables as per the schedule of enterprise release milestone calendar.
• Maintained continuous alignment of program and portfolio scope with strategic business objectives. Communicated to leadership on program strategy, direction and changes.
• Estimated, prioritized for CRM projects (IVR for call centers and Navigator) with business leaders.
• Provided leadership and direction to project managers to manage the risks, issues, planning.
• Generated Project Analytics report out of PlanView and prepared dashboard for senior management reporting.
• Managed multiple vendors and offshore-onsite deliverables as per statement of work. Communicated, negotiated with Vendor towards the project deliverables as per (SOW).
• Managed the System integration testing with test lead and monitored the results in triage meetings.
• Prepared the vendor scorecard for steering committee and senior leadership team’s presentation.
• Included prioritized projects in program plan after ensuring with business segment leader and portfolio manager.
• Resource planning, project schedule prioritization, strategy planning & liaison with EPMO.
• Data management plan and data mapping, risk management plan, assessed risks at program and project levels
• Managed the claim management project and implemented successfully the business logic of HIPAA EDI (version 4010) transactions.
• Reviewed the Requirement Traceability Matrix (RTM) to ensure all requirements have documented in RequisitePro.
• Reviewed the IS IT governance strategy of service frame work with enterprise service delivery team towards implementation.
• Managed and conducted project level Gate reviews.
• Responsible for managing integrated project plan, manage and track the demand, budget, execute burn rate analysis report to support senior management analytical decision and verify EVM reports in PlanView.
• Managed UAT along with Test manager, Business Unit. Implemented best practices for the projects.
• Driven the SharePoint team to fulfill the objectives of enterprise content management, metadata management, project quality metrics reports, business communication and communication for project, program and corporate objectives.

Environment: ASP.NET, VB.NET, ADO.NET, WCF, WWF and Team Foundation Server for .NET projects, for J2EE Projects: Web logic application server, Web Sphere MQ, Data power, Web Sphere Services Registry and Repository (WSRR). Siebel, ETLOracle and DB2 database, HIPAA Compliance framework. PlanView, Microsoft project, Visio, SharePoint, RequisitePro, ClearQuest, Microsoft Exchange, MS Outlook, Microsoft office, CISCO.

Confidential, Windsor, CT

Sr.Project Manager

Responsibilities:

• Maintained and tracked deliverable matrix, effort estimation worksheets at program and project level, maintained stakeholder’s involvement plan.
• Developed and maintained communication plan and generate bi-weekly master status report.
• Maintained and monitored the master schedule, master risk management plan.
• Managed service demand, proposals (RFI / RFP(s)), specifications, and financial conditions of contracts, statement of work in PPM tool and earned approval, commitment of stakeholders and took part in contract negotiation.
• Documented service level agreement (SLA) with business unit for delivering IT solutions.
• Managed multiple vendors, prepared vendor performance report through scorecard.
• Developed strategy plan, disaster recovery plan, develop process design summary, guidelines, templates
• Quality Assurance plan, review of Use Cases, Test strategy, integrated system design artifact, Test Plans Test cases and manage UAT with Testing Manager and business unit.
• Planned, organized, integrated and directed resources for projects.
• Responsible for resource loading, project schedule prioritization, system integration testing, and strategy planning towards execution.
• Prepared Risk management plan, qualitatively and quantitatively assessed the risk at the project and program level
• Prepared Project plan, Schedule plan, Requirement Management Plan, Configuration Management Plan, Human resource management plan, data management plan and data mapping, product and process Quality Assurance plan, stakeholder’s involvement plan, configuration management plan, Cutoff master plan, change control plan, disaster recovery plan.
• Ensured effective coordination and collaboration of project management and quality practices. Responsible for client relationship management at the delivery level.
• Monitored the budgets of multiple projects and managed cross-project dependencies among multiple concurrent projects.
• Analyzed and provided strategic recommendations on project directions
• Tracked the scope, schedule, cost and resources of multiple projects. Reported projects status periodically through the dashboard to business units and senior leadership team in steering committee meetings.
• Communicates with project team, Business and users regarding scope, schedules, process.
• Lead meetings with clients, vendors, and stakeholders, and conducts project team status review meetings.
• Took part in process improvement meetings. Resolved conflicts, tracking risks and issues.
• Managed budgets, resource, integrated project plan for multiple projects.
• Driven the SharePoint team to implement successfully the SharePoint portal services along with MOSS for collaboration, communication, search, enterprise content management for project and business.
• Generated and reported project Analysis reports to senior management using the PPM tools HP-PPM.

Environment: Microsoft: Microsoft (.NET), SQL Server, Citrix, Web logic application server, ETL, Web Sphere MQ, Data power, Oracle and DB2 database Oracle database, LOTUS DOMINO, and MSMQ, HP-PPM, SharePoint, Microsoft project, Visio, Microsoft Exchange, Warthog, Microsoft office ClearQuest, Testing Tools: Quality Center

Confidential, McLean, VA

Sr. Project Manager

Responsibilities:

• Managed multiple projects under the initiative of Valuation Accounting Re-design like Event processing, Reporting, Reconciliation, Core Engine, Residential and consumer lending, Conversion for multi-family and single-family. Amortization, Prepayments, ICM purchase & sale PCR functionality, Bonds, Equity, Subprime Deals, T-deals, FAS91, Fin45, holdings, TEBS Securitization are the parts of enhancement opportunities of this initiative.
• Tracked the Budget and cost of resource consumptions in different work streams under the initiative of Valuation Accounting Redesign.
• Initiated and managed the development and implementation of business specific enhancements that improve the overall initiative performance, by cross-functional coordination of activities and resources. Managed projects and change initiatives through the project life cycle and ensures effective transition of project to sustainable service delivery. Monitored and managed cross-project dependencies among multiple concurrent projects.
• Managed and scheduled business review meetings to review delivered performance metrics (KPI’s), and initiated the process improvement to meet targets as agreed with the business unit. Analyzed the charge code and prepare a charge code analysis report to control the cost. Prepared dashboard coordinates interactions with project team. Verified and tracked Requirement Traceability matrix.
• Prepared Risk management plan, qualitatively and quantitatively assessed the risk at the projects and initiative level.
• Managed and monitored the Enhancement Tickets, Scope, system integration testing and LOE.
• Established a communication channel and track communication within disciplines and across projects.
• Managed the development of the Integrated Project Plan at the initiative level and maintain the Program initiative level project schedule in MS Project Server.
• Worked closely with business leads to ensure smooth rollout of projects.
• Tracked, managed, and reported projects progress to stakeholders.
• Developed Quality Assurance plan, data management plan, reviewed Use Cases, Test strategy; Test Plans Test cases and managed UAT with Testing Manager and business unit. Reviewed web design, system design document and earned the approval of business unit.
• Analyzed and gathered the projects metrics and represented the dashboards to senior leadership team and steering committee meeting.
• Committed to satisfy end user goals and documented the best practices of Project management to execute the projects.
• Maintained and supplied the SOX compliance deliverables.

Environment: FTD and Rational Unified Process (RUP), J2EE, DB2, ETL, Oracle, PPM tools used: Microsoft project server, Clarity

Confidential, VA

Sr. Project Manager - Integration

Responsibilities:

• Scope management, Team and Schedule management, Risk and issue management, Budget management, Stakeholders management, communication management, Conflict resolution, Quality management, Document Project Dependencies with impact analysis, maintained master schedule, Requirement traceability maintenance, Vendor management.
• Dashboard preparation and reporting to senior leadership team.
• Reviewed Quality Assurance Plan with the Enterprise Quality Assurance team.

Environment: Microsoft and J2EE Framework, SDM,RUP, DB2, SharePoint, Microsoft project Server, Visio, Clear Case, ClearQuest, RequisitePro, Project-One, Microsoft office, Microsoft Outlook Server, Micro strategy.

Confidential, Detroit, MI

Agile (Scrum) Program Manager

Responsibilities:

• contract audit process and implemented the corrective action plan (CAP).
• Maintained and monitored the program master schedule, program master risk management man.
• Maintained and tracked deliverable matrix at program and projects level.
• Managed projects in the area of Application development (Data warehouse projects with Cognos, Legacy system migration, COTS implementation project and knowledgebase engineering).
• Strategy planning, Change control and CMMI process implementation by developing process and templates.
• Managed multiple vendors, developed RFP(s) along with business unit.
• Analyzed the metrics Data and Monitored Programs and Projects under SDP-21 Framework.
• Reviewed business case, Project charter and prepared, Statement of Work (SOW).
• Prepared resource workload plan by integrating the program plans, project plans.
• Mentored Project managers. Identified critical dependencies.
• Monitored metrics on schedule, effort, budget, milestones, defects, risks and issues for each project in Project Tracking System (PTS) and Clarity.
• Managed communication and collaboration by allowing team members to contribute to the strategy planning process.
• Participated in senior leadership team Review and Tollgate meeting. Tracked the actions against the issues in Tollgate Meetings. Participated in Post-Project Review Meetings.
• Took active participation in SDP-21 R-9 improvement opportunity discussion.
• Generated PMO Summary Report and represented the dashboard in PMO Forum and steering committee meeting.
• Responsible for managing risks, preparation of Risk management plan, qualitative and quantitative assessment of risks at the project and program level and update risk response plan, re-assessment of risks, monitoring risks throughout the project lifecycle.
• Managed multiple projects with Agile and SDP-21 methodology.
• Maintained demand, integrated project plan, budget, and resource in Niku/Clarity for managing multiple projects.

Environment: Enterprise Web Server - Iplanet (ver 4.1 SP8), Data Base Server (Oracle - Ver 9.2.0.5.0), ETL, BEA Web logic Application Server (Ver 8.1 SP3), Cognos, IBM Web Seal. PPM Tools: Niku, Clarity, Project Management tools used: Microsoft project, Visio, PVCS, PTS and RequisitePro and CaliberRM. Lotus Notes, UML, Test Director, Metrics tool, Process QA Tool, ClearQuest

Confidential

.NET Framework Project Manager

Responsibilities:

• Scope management, analysis of project charter, SOW and WBS documents. Managed budgets.
• Reviewed and monitored the IPO underwriting business logic which was validated by business analyst team.
• Prepared proposals (RFP) and collateral for achieving other projects along with sales people.
• Prepared, Updated, baselined the Project plan, Schedule plan, Requirement Management Plan, Risk Tracking Sheet, Configuration Management Plan, Human resource management plan, product and process QA plan.
• Prepared effort estimation of the project (used Functional point, Object metrics method and Use Case Based Estimation). Maintained the IS lifecycle policy in the projects as per IS Governance rule.
• Prepared and Sent Project Status Report to Stakeholders, senior leadership team in a frequency as defined in Project and communication plan.
• Maintained Weekly Process metrics from Timesheet data, Schedule plan, Defect, productivity, on time index
• Communicate with corporate data warehousing team to ensure compliance to existing standard (process and tools). Performed the review activities to ensure the extraction, analysis, load, movement of data with ETL tools to permanent ODS and transactional ODS with ETL team. Supplied Process improvement proposal to SEPG on the basis of process metrics. Maintained Requirement trace ability matrix along with Change control document
• Reviewed Data Base Design, Web design and navigation workflow, Architectural Design Document, Unit Test Plan and UAT Plan.
• Provided on Risk management, Project mgmt, effort estimation to newly joined project management candidate
• Prepared risk management plan, risk register, risk response plan and closely monitored the risks and issues throughout the project lifecycle.
• Provided guidance to other project managers in a critical project situation.
• Actively participated in tool selection criteria on behalf of organizational tool management division. Established communication channel with the onsite Coordinator Cum Business Analyst for verification, sign-off, gathered & analyzed requirements data and validated by key stakeholders for final commitment.
• Reviewed the requirements data with Business Analyst, team for common understanding of the team and design factor. Arranged and provided end user . Managed system integration testing and UAT. Managed stake holder’s analysis, stake holder’s product knowledge, stake holder’s communication an involvement, commitment with the help of onsite coordinator.
• Prepared earn value management report and resource analysis with MS project server Managed change control with CaliberRM and version control with VSS

Environment: Asp. Net, ADO. Net, Visual Studio .Net, HTML, DHTML, XML, UML, VSS, VB .Net, ActiveX, COM+, MSMQ, SQL Server 2000, OLAP, MLOAP (for Data warehousing and reports using OWC components), DTS as an ETL Tool, CaliberRM, Bugzilla (Defect tracking tool), Para soft test suit for testing .NET code component testing, coverage analysis, and regression testing.

Confidential

Project Manager

Responsibilities:

• The retail banking application covers the modules of loans (Residential, Consumer, professional, against shares, mortgages), Deposits (Savings, Checking, recurring deposits, Term deposits), Cards (Credit, debit, charge card, store card), accounts maintenance (transaction based, residency based, interest bearing, activity based), Forex (foreign currency cash, foreign currency draft, remittances), Payments (Bill payments, online tax payments, money transfer), CRM under the business verticals of branch, ATM, online banking and call center.
• The modules in hospital management system covers the area of registration, inpatient, outpatient, bed reservation and release, electronic medical records, financial accounting, payroll and clinical management system covers the area of pharmacy, general stores and drug inventory, laboratory, radiology, user management.
• Identified stakeholders, prepared stakeholder involvement plan, performed Requirement Analysis and documented the data using RequisitePro.
• Prepared the Software Development plan, Iteration plan, Vision document, Project measurement plan, human resource development plan as per human resource development policies effective in the organization,, configuration management plan, and problem resolution plan, handled project budget, scope management, resource allocation, team management. Managed the Quality Assurance of the deliverables as per organization’s guidelines. Monitored and managed the implementation of the IS lifecycle as per Organization policy. Established a communication channel and escalation mechanism by creating a communication plan. Completed visual modeling with UML Rational Rose.
• Reviewed architectural document, system design document and upgraded each and every plan as the Project progresses. Updated the technical documentations. Developed Quality Assurance plan, Test strategy, Test Plans Test cases and managed UAT with Test team and business unit.
• Reviewed database object model and Database design document. Prepared and tracked the schedule, resource with MS-Project 2000, tracked timesheet. Prepared risk management plan, maintained change control data with the help of Clear Quest and mentored the team member for successful implementation
• Maintained and monitored the version control of project data in distributed development environment with Clear Case 4.0. Tracked the defect with Win Runner and QA guys and leaded team for problem resolution.
• Managed change control (Business and System Change management) and defects with Clear Quest.
• Arranged and provided end user . Managed Risks and issues.

Environment: IIS4.0, MTS, Visual Interdev, HomeSite, ASP+, Site Server, HTML, DHTML, XML, UML, RUP, Requisite Pro, VSS, ClearCase4.0, VB6.0, VBScript, JavaScript, ActiveX, Oracle, MS Access, JavaScript, COM/COM+, DCOM, SQL Server 2000, Win Runner, Load runner, TrueDBGrid 7.0, InstallshieldPro, Microsoft project, RequisitePro, ClearQuest, MS Office Outlook, Rational Test Suit

Confidential

Spiral Project Manager

Responsibilities:

• Translated business requirements into IT architecture solution. Prepared schedule tracked and managed resource with MS-Project 98. Estimated project effort by applying FP method and cross verify the estimation with task attribute based approach (Bottom up). Completed requirement analysis, guided test team members in preparing the test plan, guided the code team members for preparing UO with common functionality.
• Prepared visual UO with multiple controls. Provided the procedure for enforcing a standard look and feel.
• Normalized and finalized the table relationships in database. Identified entity, data, data type and relational integrity, mapped the data, Created physical schema. Created database objects (triggers, stored procedures, indexes, views)
• Leaded the team for technical implementation, technical writing, Test plans and scripts creation, system integration and UAT support. Monitored the IS policy implementation; suggested for improvement opportunity in IS lifecycle management. Managed risks and issues and IT operation.
• IT Asset management and tracking.

Environment: Win NT, Oracle - 8.0, PowerBuilder (Ver 6.0) with Pfc. (Client - Server Architecture), Microsoft Project, Microsoft Office Tools

Confidential

Waterfall Project Manager

Responsibilities:

• Prepared and updated project plan, communication plan, and configuration plan, risk management plan.
• Responsible for IT operation management.
• Done system analysis and actively participated in system design, reviewed Test plans and test scripts.
• Estimated the project’s cost and weekly prepared burn rate report to monitor the budget and cost.
• Prepared disaster recovery plan. Took active part in Quality Assurance, Testing, UAT, IS management.
• Managing and monitoring day to day activity for managing system and project.
• Negotiated with vendors and procured hardware items for system use. Created and updated technical documentations. Qualitatively and quantitatively assessed the risks, prepared risk rating scorecard at the project level, prepared risk response plan and re-assessed and monitored risks throughout the project lifecycle.

Confidential

System Analyst/Lead Developer/Developer

Responsibilities:

• System requirement analysis and document the System requirement.
• Designed UI, designed database depending on system requirement, prepared data mapping worksheet.
• Coding, bug fixing and implementation of developed application to customer places.

Environment: Visual Studio, VB, VSS, Microsoft Project, Microsoft office tools, Oracle, D2K