SUMMARY

• Certified Scrum Master (CSM) with around 10 years of IT experience and currently working as Project Manager and Scrum Master at Lexis Nexis - Risk Solutions.
• Manage and execute projects using Agile and Waterfall methodologies.
• Expert in creating product backlogs, burn down charts, sprint planning, sprint backlog and conducting all Agile ceremonies.
• Managing Project financials such as Sizing, Forecasting and Cost Control Activities.
• Adept in Risk management, Scope Management, Resource Planning, Stakeholder and Communication Management.
• Experienced in working with Cross-functional project teams and Business Analysts/Partners dispersed in different geographical locations with different time zones to drive technology solutions.
• Very good in project tracking and governance methodologies for creating project execution plans and project charter.
• Adept in defining scope and analysis.
• Excellent Analytical Problem Solver, able to identify opportunities for process improvement and streamline operations and improve efficiency.
• Knowledge of software applications and architectures.
• Excellent interpersonal skills to act as a liaison between Business and technology teams and drive the team to achieve the intended goal.
• Good domain knowledge of Healthcare and Insurance and Credit Cards industry to apply best practices and help business achieve maximum value through a project.
• Perform Gap analysis with technical teams and close them after discussing with Business users.
• Ensure applications are delivered to Business as per requirements and with all functionalities and within the expected timeline.
• Extremely dedicated, self - motivated, Pro-Active and willing to take up responsibility.
• Good knowledge of RDBMS Concepts and SQL
• Good knowledge of Data Warehousing concepts.

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

• Managing projects involving Informatica, Netezza, DB2, WebFOCUS, JAVA 8, Oracle, MDM, Cassandra and Elastic Search through all stages of Software/Product Development Lifecycle using Agile or Waterfall Methodology.
• Liaising with Business and technical teams to initiate the project, engage impacted teams and prepare project plan including Scope, Budget, Schedule and Resourcing using Microsoft Project, MS Office, PMDB (Project Management Database) and CA Clarity Project Management Tool.
• Work as a Scrum master assisting the Product Owner to write User stories based on Business needs, come up with Acceptance criteria, perform Sprint prioritization, grooming and work with the development team to finalize release plan and Sprint Plan.
• Create Project and dashboards in JIRA and maintain Product Backlog, create releases and track Sprint progress through appropriate gadgets and burn down charts.
• Execute, control and monitor project scope, budget, schedule and Quality by adhering to project governance standards, ensuring project reviews, maintaining change logs, managing stakeholder expectations and project forecasts/ variances to ensure end to end project deliveries as planned.
• Use Rally Software to manage Product Backlog, perform release planning, sprint planning; and track project progress or impediments through Burn-Down charts and Daily Stands-ups.
• Coach team members and Business partners on SCRUM/Agile Best practices.
• Perform retrospective meetings to understand the gaps from prior Sprints and improve in consequent sprints.
• Understand and work towards removing impediments by finding the right resources or personnel to remove the same.
• Facilitating discussion, decision making, and conflict resolution
• Assisting with internal and external communication, improving transparency, and radiating information
• Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog.
• Agile enablement in the team for successful project deliveries.
• Piloted the first Agile project delivery in portfolio and achieved G1+ rating from Business for driving excellence.
• Control Quality by ensuring proper reviews if deliverables and tracking defects to identify process improvement opportunities using HP Quality Center and EQUIP tool.
• Responsible for managing project costs, forecasting and resources.
• Identify technical gaps, risks and issues and perform Risk-Planning to create mitigation plans.
• Use WebFOCUS reporting tool and MS Office tools to create and provide weekly project status reports to senior leadership and highlight any risks/issues with respect to cost, schedule or scope.
• Led multiple cross-functional teams to drive business benefits and achieve project goals.
• Process Improvement by creation of various checklists.
• Review supporting business case throughout the course of delivery to ensure that business case objectives are met, and raise issues and risks on time.
• Work with development teams to ensure that proposed design meets requirements and enterprise quality standards.
• Keep a track of lessons learned points to document at the end.

Project Manager/Scrum Master

Confidential

Responsibilities:

• Managing Data warehousing projects involving Informatica, Netezza, DB2 and WebFOCUS through all stages of Software Development Lifecycle using Agile or Waterfall Methodology.
• Liaising with Business and technical teams to initiate the project, engage impacted teams and prepare project plan including Scope, Budget, Schedule and Resourcing using Microsoft Project, MS Office, PMDB (Project Management Database) and CA Clarity Project Management Tool.
• Work as a Scrum master assisting the Product Owner to write User stories based on Business needs, come up with Acceptance criteria and work with the development team to finalize release plan and Sprint Plan.
• Execute, control and monitor project scope, budget, schedule and Quality by adhering to project governance standards, ensuring project reviews, maintaining change logs, managing stakeholder expectations and project forecasts/ variances to ensure end to end project deliveries as planned.
• Use Rally Software to manage Product Backlog, perform release planning, sprint planning; and track project progress or impediments through Burn-Down charts and Daily Stands-ups.
• Coach team members and Business partners on SCRUM/Agile Best practices.
• Perform retrospective meetings to understand the gaps from prior Sprints and improve in consequent sprints.
• Understand and work towards removing impediments by finding the right resources or personnel to remove the same.
• Facilitating discussion, decision making, and conflict resolution
• Assisting with internal and external communication, improving transparency, and radiating information
• Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog.
• Agile enablement in the team for successful project deliveries.
• Piloted the first Agile project delivery in portfolio and achieved G1+ rating from Business for driving excellence.
• Control Quality by ensuring proper reviews if deliverables and tracking defects to identify process improvement opportunities using HP Quality Center and EQUIP tool.
• Responsible for managing project costs, forecasting and resources.
• Identify technical gaps, risks and issues and perform Risk-Planning to create mitigation plans.
• Use WebFOCUS reporting tool and MS Office tools to create and provide weekly project status reports to senior leadership and highlight any risks/issues with respect to cost, schedule or scope.
• Led multiple cross-functional teams to drive business benefits and achieve project goals.
• Process Improvement by creation of various checklists.
• Review supporting business case throughout the course of delivery to ensure that business case objectives are met, and raise issues and risks on time.
• Work with development teams to ensure that proposed design meets requirements and enterprise quality standards.
• Keep a track of lessons learned points to document at the end.

Business Systems Analyst

Confidential

Responsibilities:

• Eliciting and understanding of business needs/requirements and testing requirements.
• Assist Product Owner in grooming and write User stories.
• Support the Scrum Master in release planning, Sprint Planning and tracking project progress through Burn-down charts and daily stand-ups.
• Applying the required methods and standards, as appropriate for requirements elicitation and requirements gathering.
• Documentation of the project charter, project plan, requirements document, Process flows and Project status report.
• Creation of Source to target mapping for the ETL process and Data mart implementations.
• Assisting in the analysis of underlying issues arising from investigations into requirements.
• Facilitating meetings between the technical teams and Business users to align everyone on the project goals and solutions.
• Assisting the project team in the completion of project-related documentation.
• Assist the testing team in setting up the Test Environment and to provide end-to-end environment coordination for projects and expedite environment related issues for quicker resolution.
• Ensure entry and exit criteria for all phases are met within timelines.
• Conduct Milestone reviews to keep the project on track.
• Updating the project plan and creating the project status reports.
• Achieve results through team interaction and effective collaboration with other functional groups
• Support the analysis of business requirements by utilizing knowledge of one or more business areas and platforms/applications for the portfolio supported.
• Utilize modeling techniques (for example, business process, data, event, Visio), to discover and clarify the functional and data requirements.
• Review supporting business case throughout the course of delivery to ensure that business case objectives are met, and escalate (where necessary) with Program/Project Management, as appropriate.
• Work with the business to understand and determine system implications in terms of the platform(s)/application(s) and business processes.
• Facilitate meetings with the business to gather and document business needs and requirements.
• Work with development teams to ensure that proposed design meets requirements and enterprise quality standards.
• Review development estimates from development teams and actively seek clarification/verification, as appropriate.
• Work closely with Program/Project Management, providing inputs during project planning (resource requirements, development estimates, etc.) and throughout the course of the development to ensure business objectives are met.
• Assist the test groups to develop test plans, including identification of test scenarios/cases.
• Coordinate test phases in conjunction with Testing & Quality Assurance resources.
• Creation and provision of regular project status reports to senior leadership.
• Review development estimates from development teams and actively seek clarification/verification, as appropriate.
• Process Improvement by creation of various checklists.
• Coordinating between the technical teams and Business users for project monitoring and meet project timelines.
• Review supporting business case throughout the course of delivery to ensure that business case objectives are met, and raise issues and risks on time.
• Work with development teams to ensure that proposed design meets requirements and enterprise quality standards.

Onsite Technical Lead

Confidential

Responsibilities:

• Onsite co-ordination of technical delivery and customer handling.
• Business requirements and Application Impact analysis.
• Assist the architecture team in creation of Program Solution Definition and propose optimum solution for enhanced performance of applications and better execution
• Optimized Claim Check Historical Adjustment application leading to business profits.
• Document Use cases and business requirements and elicitation.
• Assist the technical team in identifying and resolve technical issues.
• Project planning, staffing and Effort estimation as Technical Lead at Onsite.
• Work closely with the program management team and provide project status on behalf of the overall technical team.
• Facilitate meetings between development team and business team to understand business requirements and clarify any questions.
• Integration testing, Proposing Business Value Adds and thereby adding to team’s growth and UAT support.
• Handle multiple migration projects simultaneously for migrating RXSY member eligibility and group eligibility data to CVS Caremark systems.

Technology Analyst

Confidential

Responsibilities:

• Creating Requirement analysis documents and release plan for offshore.
• Solution definition and proposing optimum solution for execution of project.
• Handling implementation of major project enhancements at offshore.
• Responsible for High Level and Detailed Level design reviews, Code reviews and creation of implementation plan.
• Leading the offshore technical team and setting the technical direction for project delivery.
• Resolving performance issues and production issues.
• As Module lead, was responsible for impact analysis, creation of High Level design and coding for critical programs.
• Integration of all work objects developed by team and ensuring the requirements are met.
• Coordinating the work of complete offshore technical team and delivery.
• As Module Lead at Offshore, took the responsibility of mentoring the newcomers in the team.
• Provide level of effort estimates for overall project planning.
• Track the team’s progress and resolve their issues on time or raise risks for proper planning.

Module Lead (Offshore)

Confidential

Responsibilities:

• Creating Requirement analysis documents and release plan for offshore.
• Solution definition and proposing optimum solution for execution of project.
• Handling implementation of major project enhancements at offshore.
• Responsible for High Level and Detailed Level design reviews, Code reviews and creation of implementation plan.
• Leading the offshore technical team and setting the technical direction for project delivery.
• Resolving performance issues and production issues.
• As Module lead, was responsible for impact analysis, creation of High Level design and coding for critical programs.
• Integration of all work objects developed by team and ensuring the requirements are met.
• As Module Lead at Offshore, took the responsibility of mentoring the newcomers in the team.
• Provide level of effort estimates for overall project planning.
• Track the team’s progress and resolve their issues on time or raise risks for proper planning.