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Business Analyst Resume

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PROFILE:

  • An astute leader with over Fifteen year’s experience in implementing and customizing Ariba solutions and in the past, developing Java/J2EE applications.
  • An effective project manager with strong communication, analytical, relationship management and co - ordination skills.
  • Expertise in implementation and supporting of e-Procurement/Spend Management/Sourcing Ariba suite of Products for more than 10 years.
  • Good understanding of functional knowledge in Supply chain/Spend Management/eRFX/Contracting Modules including standard ERP products like SAP and Oracle.
  • Hands on in Ariba Buyer, Invoicing, Contracts, Analysis and Sourcing.
  • Experienced in migration activities of Ariba Buyer 8.22 to 9R1 and Ariba on Demand (AOD).
  • Proficient in Data Model and Object Modeling concepts.
  • Knowledge of Cloud Computing, On - Demand and Web Services concepts (SaaS).
  • Experience in hosted solutions of Ariba-Sourcing.
  • Proven abilities in end-to-end Project implementation & delivery as per agreed deadlines.
  • Experienced in various domains that includes Banking, Pharma, Insurance, Manufacturing and State Government.

CORE COMPETENCIES:

Project Implementation(Onsite/Offsite) e-Procurement (Ariba 9r1 Upstream/Downstream)-Part Analysis Spend Management -Supplier Collaboration Supplier Performance-Commodity Management Strategic Sourcing -Order Management Supply Chain- Manufacturing

TECHNICAL SKILLS:

Operating Systems: Windows NT 4.0/ 2000/ XP & software’s viz., Oracle (7.x/8.x/9.x), Designer 2000, Developer 2000, Enterprise Java Beans and Weblogic, Websphere and J2EE web technologies.

Spend Management/Sourcing Suite: Ariba Buyer/Sourcing/Contracts, Zycus(Classification tool).

ERP: Oracle Apps (Purchasing and Accounts Payables) and SAP-BW and SAP-Purchasing.

Reporting Tools: Ariba Spend Visibility, Tableau, Alteryx, Vision, Actuate and BIRT.

Other Tools: Microsoft Project, Share point, Field glass, HPQA, QTP, Archer, Test Director, Sail point (Identity Access Management)

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

Technologies: Ariba AOD Buyer/ Procure edge /Ariba 9r1.

Responsibilities:

  • Participated in process design sessions in determining the process flows from L1 until L5.
  • Created and documented Level 4 process steps that maps to the Level 1.
  • As part of workflow clean up activity, pulled the real time data (~ 2 years) from Ariba 9R1 and analyzed the bottlenecks of work flow (Approval) processes and Requisition cycle time.
  • Analyzed and provided solutions on Functional Audit approvals and Buyer Bypass rules based on the data that we pulled.
  • Involved in implementations of prototype of end state functionality on multiple procurement products including Ariba on Demand.
  • Created dashboard reports for business using tableau using the data that was pulled from Ariba.
  • Engaged with business for Requirements Gathering.

Confidential

Project Manager

Technologies: Ariba AOD Buyer/Upstream and SAP ERP.

Responsibilities:

  • Managed Ariba Spend Visibility Module end to end global implementation successfully, as a Project Manager from Confidential perspective.
  • Liaised with business with all countries including Japan to capture the requirements of the project as part of the data acquisition.
  • Conducted several meetings with all countries stakeholders, captured meeting minutes and tracked until all the issues are addressed successfully.
  • Coordinated with Ariba Project Manager in mapping the Confidential data with Ariba Data Model and various other activities.
  • Created Project plan in Microsoft project and tracked throughout the implementation.
  • Created Business requirement document, Risk identification/mitigation plans, cutover documents and Issue tracker.
  • Helped business in rolling out custom dashboards as part of adoption and publishing KPI reports.
  • Worked with commodity leads for classifying/reclassifying the unclassified spend across various categories.
  • Played a critical role in sun setting the old reporting tool post Ariba Spend Visibility module deployment.
  • Involved in Japan Buyer rollout implementation and support activities.
  • Helped in interface testing that involved SAAS calls.
  • Conducted User Acceptance Test (UAT) involving key users and prepared test data and test scripts to support the UAT.
  • Raised service requests and coordinated with Ariba until resolution.
  • Single point of contact for global spend, commodity and vendor related spend requests.
  • Trained several end users on the Spend Visibility tool.
  • Provided support for Quarterly/Annual reporting as part of Business as Usual mode.

Confidential

Senior Analyst / Project Manager

Technologies: Ariba 9r1 Buyer/Upstream, Java, J2EE, Weblogic 10.1 and Oracle 11G, Oracle ERP and SAP ERP.

Responsibilities:

  • Interfaced with business to capture the requirements of the project.
  • Played the role of single point of contact from Ariba perspective.
  • Identified and provided required technical data mapping documents between Ariba and SAP BI.
  • Designed a SQL Procedure to push the Ariba data to SAP Staging Database.
  • Provided status updates to the cross functional teams on the progress of the project.
  • Troubleshoot data and workflow issues with hosted Ariba application.

Senior Analyst / Project Manager

Confidential

Technologies: Ariba 9r1 Buyer/Upstream, Java, J2EE, Weblogic 10.1 and Oracle 11G, Oracle ERP and SAP ERP.

Responsibilities:

  • Initiated and tracked Analysis project coordinating with various stakeholders.
  • Interfaced with business to capture the requirements of the project.
  • Played the role of single point of contact from Ariba Analysis perspective.
  • Provided status updates to the cross functional teams on the progress of the project.
  • Provided required technical infrastructure estimations like DB sizing for the Analysis module implementation.
  • Identified analysis users and their appropriate roles in order for them to access the application and publish the reports to the dashboard.
  • Fixed data loading issues during the initial load process.
  • Provided data loading steps and frequencies for syncing up data from various other modules.
  • Setup approval rules with necessary filters as per the business needs.
  • Performed data configuration/data loading tasks in Ariba Analysis using Ariba Administrator and inspector.
  • Involved in testing the application by tracking any open issues until the resolution.
  • Ran adhoc scheduled tasks and monitor scheduled tasks.
  • Troubleshot data and workflow issues with hosted Ariba application.

Analyst / Project Manager

Confidential

Technologies: Ariba 9r1 Buyer/Upstream, Java, J2EE, Weblogic 10.1 and Oracle 11G, Oracle ERP and SAP ERP.

Tools: eclipse.

Responsibilities:

  • Customization of Ariba suite of products such as Buyer/Sourcing/Contracts and facilitating the integration with ERP systems as per the client’s requirements.
  • Managed deployments according to the market priorities.
  • Tracked and reported on the status of deployments to the stakeholders.
  • Designed the user segregation logic for Divestiture functionality.
  • Created 15 new partitions in existing variants across different ERP systems Oracle Apps, SAP, JDE and Computron.
  • Deployment coordination with all the stakeholders during code migration across various environments.
  • Changed the sourcing templates and their access to set of identified users in the new partitions.
  • Rolled out to various markets across the globe.
  • Monitored and resolved technical issues related to interfaces between Ariba and various CLIENT systems and ensure data accuracy involving the Java/aml/aql framework.
  • Executed the adhoc inspector queries of object model for reporting the spend data for various dimensions like Supplier/Fiscal year.
  • Ensured the Data load processes triggered and completed on time and debug in case of any loading issues with Databases/Interfaces.
  • Managed and controlled Procure to Pay application upgrades and system maintenance processes.
  • Setup approval rules with necessary filters as per the business needs.
  • Performed data configuration tasks in Ariba using Ariba Administrator and inspector.
  • Ran adhoc scheduled tasks and monitor scheduled tasks.
  • Troubleshot data and workflow issues with hosted Ariba application.

Confidential

Consultant

Technologies: Ariba 9r1 Buyer/Sourcing, Java, J2EE, Weblogic 10.1 and Oracle 11G, Saas(Web Services), Hosted On-Demand Sourcing applications.

Tools: Pivotal, perforce and eclipse.

Responsibilities:

  • Analyzed the 8.2 system functionality and re-implement the same in 9r1.
  • Assessed existing dashboard features and align with new features.
  • Fixed the issues raised during system testing involving aml and java code by replicating in Development environment.
  • Made the changes available for migration and further testing in other environments.
  • Customization using Aml, java and inspector.
  • Wrote the scheduled tasks, Integration events and business eforms.
  • Troubleshot the performance issues and identify/fix the same.
  • Initiated many performance improving solutions and implemented successfully.

Confidential

Consultant

Technologies: Ariba 9r1 Sourcing, Java, J2EE, Weblogic 10.1,SAP and Oracle 11G.

Responsibilities:

  • Part of the Sourcing upgrades team.
  • Analyzed the current system functionality and migrated the same in to 9r1.
  • Changed the sourcing templates as per the requirements.
  • Integration with legacy Analysis dashboard.
  • Involved in System testing, analyzing the scheduled tasks.
  • Made the changes involved in all the configuration files.
  • Changed the relevant code for 9r1.
  • Implemented the Fax Order Processor functionality on the buyer side.

Confidential

Ariba Consultant

Technologies: Ariba 9r1 Upstream/Downstream, Java, J2EE, Weblogic 10.1 and Oracle 11G.

Responsibilities:

  • Provided a dedicated support and Project tasks as an Onsite Lead for Ariba 9R1 suite of applications.
  • Primary point of contact for various business users for support issues as part of our ePurchase project.
  • Resolved the day to day production support issues logged on the remedy tool from Requisition, Ordering, Invoice, Sourcing and Contracts users with in the agreed SLA timeline.
  • Ensured the system is available 100% and monitoring the Nodes metrics/Scheduled tasks.
  • Co-coordinated with Development team for fixing the identified defects.
  • Involved and led customization team using aml, aql in Ariba.
  • Logged defects and plan for the fix release.
  • Reduced the failed durable count from 40000 to 300.
  • Helped users to create and process contracts in contract workbench.
  • Ensured that Upstream module loads the daily enterprise data for analysis by Sourcing/Contract users for enterprise sourcing and procurement decisions.
  • Identified and fixed any technical/business issues related to data, Reports from Ariba applications.
  • Solved routine and complex problems with in the Ariba suite of applications.
  • Validated the changes in Testing environment before moving it to Production environment.
  • Identified the root causes of the problems/issues from various customization/OOTB files, Database Procedures/Packages.
  • Coordinated with other Projects in analysis and implementation of related changes in our applications.
  • Communicated effectively and directly with customer and management on Project issues and updates.

Confidential

Project Lead

Technologies: Ariba Buyer 8.2, Ariba Sourcing, Java, J2EE, Weblogic 8 and Oracle 10G, Oracle Apps ERP and SAP Manufacturing.

Responsibilities:

  • Provided customer support and Project tasks as an Onsite Lead for ARIBA and SCM applications.
  • Implemented Ariba Buyer and Sourcing solutions for Indirect Purchasing.
  • Customized Ordering and Receiving module to facilitate business needs.
  • Primary point of contact for various business users for support issues as part of our ADMS project.
  • Evolved roll out strategy and implemented successfully in APAC.
  • Ensured that ARIBA tool loads the weekly enterprise data for analysis by ARIBA users and SCM customers for enterprise sourcing and procurement decisions.
  • Identified and fixed any technical/business issues related to weekly data, SPA Reports from ARIBA received from various ERP systems.
  • Solved routine and complex problems with in the ARIBA and SPA Reports applications.
  • Pulled the complex spend/demand data from ARIBA tool on user requests.
  • Validated the changes in testing environment and executes the OMR for production environment.
  • Monitored the scheduled jobs during the weekend.
  • Resolved the ARIBA production support issues logged on the remedy tool with in the agreed SLA timeline.
  • Identified the root causes of the problems/issues from various ARIBA files, Database Procedures/Packages.
  • Reclassified the commodity assignment resulting in moving the UNKNOWN spend from top position ($970 million) to 30 the ($70 million) place.
  • Streamlined the Supplier Hierarchy of the organization.

Confidential

Module Lead

Technologies: Ariba, JAVA, J2EE: JSP/Servlet/XML, Weblogic and Oracle.

Responsibilities:

  • Part of the 15 member team onsite/offshore in implementing the Procurement application apart from designing and implementing the Purchase Order Module.
  • Customized and Integrated new Fax Server Graphnet for PO Transmission to suppliers.
  • Debugged and fixed the PO related issues like Orders stuck in ordering state and not being delivered to suppliers.
  • Customization and testing of eForms.
  • Installed and deployed the Ariba products along with the code in various environments like Development, QA, and Production environments.
  • Provided solutions for the critical issues during the implementation.
  • Involved in monitoring and fixing the bugs resulted during the testing of the application by Deloitte consulting team.
  • Identified and fixed any technical/business issues related to application.
  • Solved routine and complex problems with in the applications.

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