SUMMARY

• Business Analyst with over 7 years of experience in the field of business analysis, application systems analysis, risk management, software validation and process re - engineering of business oriented applications.
• Good understanding of business process and requirements management methods.
• Expertise in creating business process flowcharts, Visio diagrams, test plans and test cases.
• Created project plans, business process flow, requirement traceability matrix, systems requirements specifications, work scopes and business case justifications.
• Vivid communicator with excellent capability in interfacing with both internal and external stakeholders
• Sound knowledge of Software Development Life Cycle, implementation methodologies (Agile, Rapid & Waterfall, RUP), SOA, software testing and quality standards/ procedures
• Project Management experience includes project estimates, resource planning, scope definitions, team management, project status & performance metrics reporting, risk management & mitigations, communications strategy, deployment planning.
• Possess excellent organizational, interpersonal, analytical oral and written communication and documentation skills along with good process & project management skills
• Experience in Business Process Management including budget justification, conceptual and detailed design, testing, change management, final system acceptance and validation
• Compile all applicable data and work with applicable parties to validate compliance and identify opportunities for cost savings.
• Experience in the conceptualization, analysis, design, implementation, and testing of the enterprise applications for multiple clients across industries
• Expertise in gathering requirement specification and conducting JAD/JAR sessions with Stakeholders, SMEs and project leads
• Expert in best tools and practices in business modeling and software testing, and in setting and achieving software development milestones
• Strong experience of database concept like SQL. Worked on SQL query to validate the data.
• Performed and created GAP analysis, change management, dashboards, statistical analysis and detail presentation for the top level management
• Experience in working in an agile environment and in breaking down epics and stories logically based on the functionalities.
• Designed Test Strategies & plans and hands on experience in creation of the test scenarios and execution using Quality Center. Have successfully executed Unit, System, Parallel, Performance, and User Acceptance Testing for enterprise applications like PeopleSoft & other custom applications.
• Conducted several user training and change management workshops across the organization for key and general users.
• Extensive experience in MS Project, MS Visio, Lotus Notes, Mercury and HP testing tools
• Strong interpersonal and presentation skills; expert at managing multiple projects simultaneously
• Interact with key business sponsors, stakeholders, IT & HR SMEs and gather the critical success factors and manage expectations.
• Facilitate an in-depth understanding of the customer’s business and the HR / Payroll business processes in detail.
• Understand the high level process bottlenecks/ pressure points and provide design support for the functional consultants to establish the ‘As-Is’ process overviews and to develop To-Be business processes.
• Provide a high level assessment & a feasibility study report depending on project scope.
• Present the features & capabilities of the target version & the newer modules that are expected to get implemented.
• Schedule & co-ordinate fit-gap sessions with the SMEs. Consolidate and review the various gaps identified during the fit-gap sessions.
• Identify customizations & custom objects based on the compare reports. Identify the changes to the existing customization, additional functionalities/ customizations required for the target version.
• Provide de-customization options for the identified custom objects & perform detailed Keep - Drop Analysis.
• Create, review and consolidate the designs of custom bolt-on solutions, workaround options for identified process gaps, workflows. Create high level and detailed design documents for the required changes.
• Review the data mapping for all the key records & fields across modules which include payroll tax balances & check details.
• Provide necessary support for the development of custom online object, interfaces & reports.
• Facilitate as well as create User Training materials and conduct power user training.
• Facilitate creation of Test Strategy document and high level test planning. Review test scenarios & scripts for system & User Acceptance testing. Coordinate system testing & User Acceptance activities.
• Perform critical payroll parallel tests & validate the accuracy of the results & balances.
• Create Go-Live checklist & help teams define the cutover strategy and plan the final migration to production.
• Co-ordinate the final migration of configuration, transactional data into staging and then into Production environment.
• Provide ongoing support to delivered and custom functionalities as a part of post go-live effort.

TECHNICAL SKILLS

Documents & Processes: MS Projects, BRD, RTM, Use Cases, UML Diagrams, Risk Management, Change Management, UAT Test Plans & Cases, BPMN, SharePoint

Technologies: HTML, J2EE, XML, XSL, NET

Methodologies: SDLC, RUP, OOAD, UML, SOA, Business Data Modeling

Applications: MS Office Suite, MS Project, MS Visio, Confidential Compare

Requirement Management Process Modeling: Caliber, IBM Filenet, SharePoint, MS Visio, UML

Operating Systems: Windows NT, XP, 2000, 2003, Unix, Cognos Planning 8.2

Enterprise Applications: ERP like SAP FICO ECC 6.0, PeopleSoft 9x, PeopleSoft HCM 8, 9x

Databases: SQL Server 2000 & 2005, SQL, Oracle 8i/ 9i/ 10g, Access 2000, DB2

Query Tools: Clear Quest

Testing Tools: Mercury, HP Quality Center, Test Director

Reporting Tools: SQR, Crystal Reports, PS Queries

PeopleSoft HCM: Core HR, Position Management, Employee & Manager Self Service, Compensation, Benefits Administration, Payroll for North America, ePay, Profile Management

PeopleSoft Financial: GL, AP, AR, PO, Project Billing, Costing

PROFESSIONAL EXPERIENCE

Confidential, Bloomington, IL

Business Analyst

Responsibilities:

• Defined the scope, estimated resources, documented the potential risk management and mitigation plans, project communication plan, project plan and created the resource plan and requisitions.
• Identify and document tools and processes currently used to collect datacenter software inventory data
• Gathered requirement for PeopleSoft environment, and reflected the expectation to the team.
• Conducted the weekly project status meetings with the team and continuously updated the status & metrics to steering committee & key stakeholders, conducted risk management meetings.
• Made planning for risk management, and implemented it
• Worked with different teams like testers, developer to check the work flow of Java stuffs like, J2EE, j-query, JavaScript, JSP etc
• Carried out business intelligence functions including the development of automated reporting solutions (SAS, SAP, COGNOS)
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly
• Gathered business requirements and used Caliber to document requirements, associated change requests with requirements and connected requirements with Use cases
• Documents and project deliverable management in SharePoint 2010.
• Coordinate and monitor project approval process in SharePoint.
• Developed Use Case diagrams, business flow diagrams, Activity/State diagrams and Sequence diagrams, data flow of data center to provide better understanding on business processes to Java developers and other stakeholders. Conducted user training for the power & general users.
• Performed feasibility, adaptability study and risk analysis to identify the business critical areas from user perspective
• Assisted Project Teams in preparing Software Requirement Specifications (SRS), Software Design Documents (SDD), User Interface Design, designing of Application Architecture and Database Modeling
• Identify and document resources, vendors and processes related to datacenter software procurement
• Conducted FRS and URS reviews and walkthroughs with the designers, developers and stakeholders
• Performed data analysis from various systems along with Identification of data gaps and data quality issues
• Track and maintain Stakeholder requested enhancements and changes by providing required post production support

Environment: HTML, Rational Suite (RUP, UML with Rational Rose, Rational Requisite Pro, Rational Robot, Clear Quest, Clear Case), SOA, PeopleSoft, Rally, Oracle and Windows XP, SharePoint 2010.

Confidential- Cleveland, OH

Sr. Business Analyst

Responsibilities:

• Organizing and managing meetings between clients, business partners, third party vendors, development teams and analysts on a scheduled basis, and worked on risk management.
• Conduct business process review/standardization workshops to identify and collate business requirements to develop in SOA environment
• Done risk management to avoid risk, and to give quality. Implemented requirement in SOA.
• Gathered requirement, analyzed and provided to my team for wealth management system
• Worked on PeopleSoft environment to provide the PeopleSoft functionalities as per requirement.
• Conduct Business Process Understanding workshops with key business stakeholders and subject matter experts to define and document ‘As-Is’ business process, Worked on risk management.
• Worked on database, and used SQL to validate data. Profound knowledge of Web Services testing using Service Oriented Architecture (SOA) Test and SOAP UI
• Identify and analyze process bottlenecks and user pain points according to data center structure.
• Create Co-Ordinate and Maintain Business Process Requirements, Functional Requirement and other related supporting documentations which include business process maps and financial workflows using Microsoft Visio.
• Reporting and analyzing department’s data using IBM Cognos 8 BI Query and Analysis Studio; Query and Analyze Department Customers business performance from various data warehouse
• Confirmed the documents, process, and meeting to meet requirement in PeopleSoft environment.
• Gathered user and business requirements from client sessions and surveys
• Prepared Function design Specification and reviewed them along with project managers
• Create use case diagrams, activity diagrams, class diagrams, and workflow process diagrams using MS Visio
• Provide necessary support for the development of custom online object, interfaces & reports.
• Review test scenarios & scripts for system testing
• Facilitate the creation of training materials for power & end user training.
• Create User Training materials and conduct power user training.
• Prepared and reviewed the test plans, test procedure templates and guidelines to be used by the project team with detailed screen layouts
• Used the clarity reports to track the project time and used them for projections of project completion

Environment: MS Visio, MS Project, SOA, VB6, VBScript, JavaScript, ASP, COM, HTML, DHTML, MS SQL Server, IIS Server, MTS, and Microsoft Windows.

Confidential, San Francisco, CA

Business Analyst

Responsibilities:

• Interact with key business sponsors, stakeholders, IT & HR SMEs and gather the critical success factors and manage expectations.
• Facilitate an in-depth understanding of the customer’s business and the HR/ Payroll business processes in detail.
• Understand the high level process bottlenecks/ pressure points and provide design support for the functional consultants to establish the ‘As-Is’ process overviews and to develop To-Be business processes.
• Provide a high level assessment & a feasibility study report depending on project scope.
• Present the features & capabilities of the target version & the newer modules that are expected to get implemented. Focused on risk management
• Worked on Misys Summit to provide the solution to the treasury and capital marketing.
• Schedule & coordinate fit-gap sessions, risk management session with the SMEs. Consolidate and review the various gaps identified during the fit-gap sessions.
• Identify customizations & custom objects based on the compare reports. Identify the changes to the existing customization, additional functionalities/ customizations required for the target version.
• Manage documents in SharePoint.
• Provide de-customization options for the identified custom objects & perform detailed Keep - Drop Analysis.
• Create, review and consolidate the designs of custom bolt-on solutions, workaround options for identified process gaps, workflows. Create high level and detailed design documents for the required changes.
• Review the data mapping for all the key records & fields across modules which include payroll tax balances & check details, and Misys Summit functionalities.
• Provide necessary support for the development of custom online object, interfaces & reports.
• Facilitate as well as create User Training materials and conduct power user training.
• Facilitate creation of Test Strategy document and high level test planning. Review test scenarios & scripts for system & User Acceptance testing.
• Co-ordinate system testing & User Acceptance activities.
• Perform critical payroll parallel tests & validate the accuracy of the results & balances.
• Create Go-Live checklist & help teams define the cutover strategy and plan the final migration to production.
• Co-ordinate the final migration of configuration, transactional data into staging and then into Production environment.
• Provide ongoing support to delivered and custom functionalities as a part of post go-live effort.

Environment: .NET, Agile, MS SharePoint, XML, MS Office, MS Visio, MS Project, Windows 98/ NT, UNIX, SQL Server, Rational Tools, and UML.

Confidential, Pittsburgh

Business Analyst

Responsibilities:

• Collaborate with various different internal organizations to track, report and conduct analysis on strategic project engagements
• Conduct Business Process Understanding workshops with key business stakeholders and subject matter experts
• Ensured that user stories are good, has business values and story points.
• Accountable for ensuring user stories to have acceptance criteria.
• Worked on requirement documents for credit management as per client expectation
• Proficiently helped development teams to break down large user stories for execution.
• Advised product owners, scrum masters and teams to improve their ability to create good product backlogs.
• Actively assisted in the acceptance and validation of the stories by testing the delivered stories.
• Analyzed the business understood specific needs and enhanced design to meet such needs
• Create, Co-ordinate and Maintain Business Requirements in Caliber, Functional Requirement and other related supporting documentations which include business process maps and financial workflows using Microsoft Visio
• Create use case diagrams, activity diagrams, class diagrams, and workflow process diagrams using MS Visio
• Used the clarity reports to track the project time and used them for projections of project completion
• Communicating to the business, project & test teams on the progress and design decisions.
• Worked on SQL query concept, and get follow up with database team to update to client.
• Prepared and reviewed the test plans, test procedure templates and guidelines to be used by the project team with detailed screen layouts with regards to various types of corporate actions.
• Post implementation, I was involved in supporting the application, creating reports, analyzing data, creating various dashboards, performing statistical analysis, presenting to various key stakeholders on the performance of the new website and aiding their forecast based decision making process.

Environment: Microsoft, Informix, SQL, BI/DW, MS Visio, Agile, Microsoft SharePoint Server 2007, Data Mapping, Microsoft Project 2000/ 2003, Adobe Acrobat 7.0.8, Java, CMS, Microsoft Word 2003, Microsoft, .Net, Excel 2002/ 2003, Microsoft PowerPoint 2002/ 2003, Siebel CRM, Rational Clear Quest v 2003.06.15.734.000, Powerdocs for Order Entry, and Oracle 9i/10g.

Confidential, Minneapolis, MN

Business Analyst

Responsibilities:

• Conduct SME Interviews to facilitate in-depth understanding the customer’s business processes in detail.
• Identify process bottlenecks and pressure points, Involved in risk management
• Create an inventory of templates and tools used by the client and provide an assessment.
• Design detailed process flows for each function
• Conduct workshops for process redefinition
• Conduct pre-recommendation meetings for further refinement of process flows.
• Provide final recommendation on
• Alignment to Corporate Vision and Mission
• Risk management
• Future application footprint (To - Be State)
• Detailed To-Be Process flows for each of the functions streamlined
• Leveraging existing tools and templates to align in To-Be state and to reduce operational pressure.
• Identify prospective product vendors whose product line would be able to fulfill the client’s requirements without much customization.
• Create an objective based evaluation matrix based on the final requirements of the client.
• Schedule a product demonstration with vendors and co-ordinate the evaluation process.
• Assist the client during the final recommendation discussion to make a decision on the solution that benefits their business requirements better.

Environment: Windows 98/ NT, UNIX, Java, SQL Server, Microstrategy, Maxcv, .NET, Agile, XML, MS SharePoint, MS Office, MS Visio, MS Project, Rational Tools, and UML.

Confidential

Business Analyst

Responsibilities:

• As part of Business team, gathered, analyzed, and wrote detailed business requirements, risk management, user profile, created workflow processes documentation and charts, functional documentation to meet the project needs of the business users
• Assessed project feasibility, gathered business requirements, and provided necessary inputs for project planning
• Defined project scope and helped in providing estimate of budget on quarterly basis
• Solicit client requirements through interviews, workshops and/or existing systems documentation or procedures, and involved in risk management
• Engaged in analyzing requirements, identifying various individual logical components, expressing the system design through various diagrams
• Wrote functional requirements and non-functional requirements based upon the approved business requirements by following standard procedures for developing use cases, use case diagrams, and other supporting documentation
• Wrote Test Plans from design point of view as well as functional and technical specifications
• Conducted rapid sessions for the Development team for understanding the system
• Established and maintained Project Plans and contributed to all Status Reporting requirements

Environment: SQL, BI/DW, MS Visio, Waterfall, Microsoft SharePoint Server 2007, Data Mapping, Microsoft Project 2000/ 2003, Java, Oracle, CMS, .Net, Excel 2002/ 2003, and Rational Clear Quest v 2003.06.15.734.000 .