OBJECTIVE

• IT professional with over 8+ years of diverse experience in all phases of the Software Development Life Cycle (SDLC) with strong experience and in - depth knowledge ofBusiness Processes, Change management process and Project management in diverse industries.

TECHNICAL SKILLS

Business Analysis and Application package: MS Visio, MS Project 2010, Microsoft office suiteLotus note, SharePoint, Team Foundation Server, HP Quality server.

Programming Languages: C, C++, Java, J2EE, JSP, Java Script, HTML, .Net framework, ASP.net, Mainframe.

Project Management: Microsoft Project, Microsoft Office

Database: Microsoft Access, Oracle, SQL

Operating Systems: Windows XP, Windows 7, Windows 3, vista

Methodologies: Waterfall, SDLC, UML, Agile and Agile Scrum

PROFESSIONAL EXPERIENCE

Confidential, Bloomington, IL

Lead Business Analyst/ Program Coordinator

Responsibilities:

• Coordinate with Enterprise Architecture, Program Management, Service Management, Change Adoption, and Portfolio Management teams to:
• Create a CDE deployment strategy and executable deployment plan
• Create and maintain overall CDE deployment timeline
• Understand new work packages and new project activation
• Understand changes to work scope, key milestones and delivery timelines
• Determine order of products (software releases) for deployment
• Work with the appropriate Development Center resources, including, but not limited to, Program Managers, Project Managers, Project Coordinators, and Project Planners on planning activities.
• Work with the other Program Coordinator to ensure that all requirements will meet the deployment dates for each drop.
• Communicate status for deployment and activation activities for each Phase to all impacted parties.
• Collaborate with the BA and coordinator of individual project to define project scope and objectives, identifies required skills and resources for project team.
• Proactively identify deployment Risks, Issues, and Dependencies and escalate appropriately.
• Single point of contact of all Risks and Issues at program level and prepared Weekly Risks and Issues report and present it in EBPS steering meeting.
• Coordinate and maintain the ICP Planning Roadmap with input from the DC & DCPs.
• Organized and participated in Compatibility Analysis (CA) sessions/JAD Session with Confidential and other Vendors to ensure EBPS application met with Confidential standard.
• Performed Gap Analysis and responsible of weekly GAP report of the processes to identify and validate requirements and distribute to EBPS Steering committee.
• Working with Technical, Business, Solution Architects for their Technical Roadmap and database design and capture with MS Visio and express via power point presentation to present in EBPS steering team including Directors and Sponsors.
• Responsible for defining and review change of project scope, securing acceptance and approval of deliverables from the Project Sponsor and Stakeholders.
• Gathered detailed business and technical requirements and participated in the definitions of business rules and data standard.
• Collaborate with work initiation team to develop documentation such as Business scenarios, Flow Chart.
• Act as a liaison between project sub team to determine requirement for implementing solutions.
• Prioritize of given requirement by MOSCOW analysis.
• Preparing Business Requirement document (BRD), specific agendas, meeting minutes, manage action items.
• Participate in Error Report reviews and make decisions on behalf of business side.
• Participate in Test Cases and Test Driven Documents (TDD) reviews and ensure appropriate business requirements are met.
• Determine required testing environment while working with Infrastructure team and QA/testing team to ensure availability of testing resource.
• Perform Quality Analysis and testing like: User Acceptance testing, performance testing, regression testing, functional testing.
• Working closely with Program Manager to track the pre CA(Compatibility Analysis) tasks, Work Break Down Structure - updates and follow up,
• Involved Vendor onsite footprint, including Confidential and Vendor’s Org Charts, EBPS RACI matrix, DOU (Document of Understanding) between different development centers.

Environment: SDLC, Agile, Agile Scrum, MS Visio, MS Office suite (Word, Excel, Access, Visio, Power Point, Outlook, Project), Team Foundation Server 2012, SharePoint, Lotus Note.

Confidential, Bloomington, IL.

Lead Business Analyst

Responsibilities:

• Participate in strategic and planning and designing activities as a subject matter expert on behalf of MFI.
• Have a detailed understanding of strategic architecture and create development roadmap in the planning phase.
• Work with product owners and scrum master to build collaboration and make decisions needed during planning, designing and execution.
• Create Sprint Planning documents for MFI Batch team.
• Review the Project Scope and track the change request by using TFS and Lotus note.
• Serve as a liaison between Systems and Business partners from other departments for business related issues.
• Development of business documents by collaborating with business partners, systems partners and development center core teams.
• Collaborate with work initiation team to develop documentation such as Story Writing, Flow Chart and Architecture Diagram.
• Worked with DBA team to design the database and present it in ER diagram.
• Develop SQL queries to help the database team.
• Act as a liaison between project sub team for their work status to ensure recommendation aligns with target architecture.
• Communicate team status and issues to team lead and project managers.
• Worked closely with architect team to design databases CFPA.
• Some development with SQL server.
• Participate in Error Report reviews and make decisions on behalf of business side.
• Participate in Test Cases and Test Driven Documents (TDD) reviews and ensure appropriate business requirements are met.
• Perform performance testing, product testing and conduct UAT (User Acceptance testing) with other co- business analyst.
• Track the defect using TRAC and Single point of contact using TESTLINK to adding components and ensure the test cases and requirement are matched.
• Work with SABA Training department after implementation for their LMS requirement to train Agents staff and Customer care executive.

Environment: SDLC- Agile Scrum, MS Visio, MS Office suite (Word, Excel, Access, Visio, Power Point, Outlook, Project), Team Foundation Server 2012, SharePoint, Lotus Note, Saba.

Confidential, White Plains, NY

Sr. Business Analyst

Responsibilities:

• Identifying business stakeholders and put in RACI matrix.
• Co-ordinate various meetings with business stakeholders and development team.
• Responsible for planning, directing, coordinating, and monitoring activitiesinvolved in the analysis, design, development, and implementation of the projects.
• Gathering available documents from business SMEs and exiting project repository.
• Liaison with business stakeholders and system teams for requirement gathering.
• With domain SME and implementation SME setting up the scope of the project.
• Discussing with key business user and understand the business rule.
• Giving input to system architect to develop use case, DFD, class, context and sequence diagram.
• Identifying Key performance indicator.
• Performs risk analysis and risk and issues mitigation strategies.
• Participated in Joint Application Development (JAD) sessions and reviewed meetings with the users and development team to ensure understanding of the new functions of the Claims Processing Application (CPA).
• Requirement analysis and creating central repository of business information.
• Discussion with old application vendor and understand the AS-IS scenario.
• Prioritize of given requirement by MOSCOW analysis.
• Preparing Business Requirement document (BRD), Functional Requirement document (FRD), specific agendas, meeting minutes, manage action items.
• Preparing Data dictionary and glossary of the business terms for ease of understanding.
• Develops training approach, tactical training plan, work plans and training estimates, in accordance with business.
• Creates and completes detailed design documents for all identified education and training needs relating to end-user training.
• Preparing training strategy, creating test case and test scenarios for testing the system.
• Conducting performance testing and UAT with business users along with Domain SME and Implementation SME.
• Creation of UAT issue log and tracking all the problems identified by the users.
• Preparing User Manual.

Environment: SDLC- Agile, MS Visio, MS Office suite (Word, Excel, Access, Visio, Power Point, Outlook, Project), SharePoint, Team foundation Server 2010, Business objects XIR3.

Confidential

Sr. Business Analyst

Responsibilities:

• Gathered detailed business and technical requirements and participated in the definitions of business rules and data standards for motor theft and motor accident incident.
• Worked throughout the SDLC process, which included requirements, specifications, design, analysis and testing via utilizing agile methodology.
• Interacting with various source teams and business teams for usage of proper data and required metrics.
• Discussing with key business user and understand the business rule.
• Used MS-Visio for flow-chart, use-Case process model, context diagram and architectural design of the application.
• Coordinated with domain SME and implementation SME for the approval process.
• Giving input to system architect for use cases, activity diagrams, and sequence diagrams using UML.
• Gathering non- functional requirement from implementation SME and current system architect.
• Prioritization of given requirement by MoSCoW analysis.
• Preparing Business Requirement Document (BRD) and Functional requirement Document (FRD) by gathering requirements through detailed discussions with business users and Subject Matter Experts (SMEs) for the E-Service model.
• Organized and participated in Joint Application Development (JAD) sessions with claims department, development and testing teams.
• Performed Gap Analysis of the processes to identify and validate requirements.
• Prepared questionnaire based on the System Analysis Performed for all entities.
• Tracked the progress of system testing, and provided a daily status report to the Test Manager.
• Designs appropriate training curricula and develop training materials.
• Performs post-mortem analysis on previous training programs
• Preparing User Manual.

Environment: SDLC- Agile MS Visio, MS Office suite (Word, Excel, Access, Visio, Power Point, Outlook, Project), Team Foundation Server 2010

Confidential

Business Analyst

Responsibilities:

• Gathered detailed business and technical requirements and participated in the definitions of business rules and data standards.
• Interacting with various source teams and business teams for usage of proper data and required metrics.
• Discussing with key business user and understand the business rule.
• Used MS-Visio for flow-chart, use-Case process model, context diagram and architectural design of the application.
• Coordinated with domain SME and implementation SME for the approval process.
• Giving input to system architect for use cases, activity diagrams, and sequence diagrams using UML.
• Gathering non- functional requirement from implementation SME and current system architect.
• Prioritization of given requirement by MoSCoW analysis.
• Preparing Business Requirement Document.
• Performed Gap Analysis of the processes to identify and validate requirements.
• Prepared questionnaire based on the System Analysis Performed for all entities.
• Tracked the progress of system testing, and provided a daily status report to the Test Manager.
• Be a part of preparing User Manual.
• Sending go live communication to all users.
• Capturing post go live problems and get the problem resolve from the developers.

Environment: Agile, UML Methodology, Use Case Analysis, BO XIR3, Cognos, MS Visio, MS Word, MS Excel, Lotus Notes, Saba.

Confidential

Business Analyst

Responsibilities:

• Gathered requirements by conducting meetings and brainstorming sessions (JAD) with end users and SME’s and document them.
• Performed Gap Analysis of the As-Is and To-Be processes to identify and validate requirements
• Organized requirements into high level Use Cases and low level Use Case Specifications and modeled them into Use Cases, Activity diagrams using MS Visio
• Developed models that accurately represent the business process and workflows and clearly communicate them to the stakeholders
• Facilitated JAD sessions involving the management, development and user teams for clarifying requirements and facilitating better communication
• Set up definitions and process for test phases including Product test, integration test, system test and user acceptance test (UAT)

Environment: SDLC- Waterfall, HP Quality center, MS Visio, MS Word, SDLC, MS Excel, MS PowerPoint

Confidential

Business Analyst

Responsibilities:

• Liaison with business sponsors to understand business functioning and detailed processes, gather Business Intelligence requirements and deliver appropriate solutions.
• Interacted with client groups to determine user requirements and goals
• Involved in reviewing the System Specifications, which includes functional specifications and the product requirements, and preparing the Detailed Test Plan on the basis of the Use Cases
• Worked with the Business Users through interviews and JAD sessions
• Involved in weekly status meetings with the rest of the team members to discuss any enhancements in the system
• Designed test cases based on the Use cases
• Involved in walkthroughs and meetings with development team to discuss related issues.
• Conducted highly interactive JAD session with project stakeholders such as Users, project management team, to identify and resolve issues
• Prepared status reports on weekly basis.

Environment: SDLC- Waterfall, HP Quality Center, MS Visio, MS Office, SQL, MS SQL, Oracle 8i, Business Objects 6.0, Windows 2K.

Confidential

Business Analyst

Responsibilities:

• Gathered user and business requirements through interviews, surveys, prototyping and observing from account managers and UI (User Interface).
• Analyzed and prioritized user and business requirements as system requirements that must be included while developing the software.
• Involved in Inception Phase and prepared Logical Data Models that contains set of diagrams and BRD’s (Business Requirement Documents) supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the actors to analyze and document business data requirements.
• Planned and defined system requirements to Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
• Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams in MS Visio.
• Worked on Wire frames during the Elaboration Phase.
• Conducted JAD sessions with management, SME (Subject Matter Expertise), vendors, users and other stakeholders for open and pending issues.
• Scheduled meetings with developers, SA’s (System Analyst) and testers to collaborate resource allocation and project completion.

Environment: SDLC- Waterfall, HP Quality center, MS Visio, MS Word, J2EE, MS Excel, MS Power point, RUP (Rational Unified Process), Requisite Pro.