PROFILE:

• Exclusive SAP Basis related experience from Mar 2005
• IT industry experience, from June 1994, in variety of skill set, roles and industry verticals
• Project Management experience - Project proposals, timeline determination and staffing plans for global delivery model, including offshore support coordination
• Architecting, implementation, upgrade & global rollout experience on various SAP business suite & technology (usage-type) products
• Experience in maintenance & support of SAP applications and technology products
• Good skills in database and operating system management
• Excellent communication & interpersonal skills, self-motivated and a team player
• Implementation/Installation of Systems & Scenario’s:
• Installation of SAP products like:
• R/3 4.7 & ERP 6.0
• Solution Manager 7.0
• Netweaver usage types like XI 7.0, BI 7.0, NWDI 7.0 & NWCE 7.1
• SLD and NWDI based on NW 7.O
• Upgrade of ECC 6.0 EHP 5
• Installation of NW7.0 single-stack/double-stack systems,
• Installations of single/double stack Dialog instances and Java Server nodes
• Installation of NWCE 71 systems
• Installation of Heterogeneous Java systems for Vendavo
• Installations of TREX 7.0 - Standalone, master/slave setup
• Solution manager setup for EWA, Maintenance Optimizer and ChaRM
• Implement and configure End-2-End Analysis using SMD, Wily Introscope & CCMS agents
• Index based PI message search using TREX
• SSO/SSL/SAML setups
• FTPS implementation for PI 7.0
• Build and maintain offsite Disaster Recovery site
• Outbound and Inbound email from ABAP
• CRM-Groupware integration
• Taxware integration
• Vendavo integration with NW CE 7.0
• Software Logistics & Life cycle management:
• ABAP & J2EE support package stack update. Kernel and JVM upgrades
• Support package stack updates on NWDI controlled systems
• TREX updates
• SAP Web dispatcher & Cryptographic module upgrades, implementation
• MaxDB updates for Content Server and Live Cache
• Administration:
• DB related: Daily monitoring, backup’s, table space & segment management, health checks, locks, statistic updates
• SAP application: Jobs, ABAP/Java dumps, update and locking issues, memory management, profiles, Transport Management (TMS), archiving transports, language supplementation
• Java memory/thread dump analysis, Configtool changes, logging/debugging
• Scheduling & implementing EWA checks
• Define tracks and manage transports in CMS (for XI and j2ee type tracks)
• Configure/troubleshoot TREX connectivity and indexing (for catalogs, XI messages, etc)
• Sizing and tuning VMC
• Sizing and tuning TREX 7.0
• System refresh and Cloning using DB restore and Java export/import. Product/System specific post refresh changes, SP updates
• System restores (abap+j2ee) using Tivoli (TSM) and BRTOOLS
• Support:
• SAP go-live and rollout support
• Change management using CHARM & SNOTE

SKILLS:

ERP/Industry Solutions: SAP ERP 6.0 with XECO 5.0, CRM 2007, SCM 2007, SRM 4.0, Solution Manager 7.0, EP, PI, BI & SLD based on SAP Netweaver 7.0, WAS 6.40 & 6.20

SAP ND Products: NWDI (CMS), TREX 7.0, IPC (VMC Integrated & 4.0), Content Server 6.40 (MaxDB 7.6)

SAP Tools /Technology: Solution Manager (E2E Analysis, CEN (central monitoring), ChaRM), NWDI 7.0 (CMS & CTS), BRTOOLS, SAPINST/SAPup (SAP upgrade)/SDTGui, Groupware cFolders, Vendavo, NW CE 7.1, Web Dispatchers 7.0/7.1, SAP Cryptographic Library

J2EE tools: VAT, Configtool, JSPM, Logviewer, Telnet Admin, SSO/SSL/SAML

RDBMS: Oracle 10g,11 g, MaxDB 7.6, MS SQL Server 2000

O/S: AIX 5.3, 6.1, Windows NT/2000/2003

Messaging & Collaboration: SAP XI 7.0 & 3.0

Third Party Tools: Autosys Job Scheduler, CA Wily Workstation, Tivoli TSM, Taxware

PROFESSIONAL EXPERIENCE:

Sr. IT Analyst

Confidential, Arizona

Responsibilities:

• Architect and implement new SAP systems as required. Integrate them in the landscape to complete the Business Process scenario’s, Currently implementing a heterogeneous SAP implementation for Vendavo ( an NWCE based PM/DM module)
• Manage & support the SAP landscape
• Manage system backups, using TSM. Perform controlled DRP testing and ensure DRP site availability
• Coordinate resources and activities between the onsite and offshore teams, to provide a seamless 24x7 support for the client,
• Establish project-level procedures in accordance to IBM’s service & quality management standards. Define ‘Statement of Work’ for the project activities
• Track change & support tickets and ensure SLA compliance
• Ensure compliance with the client’s ISO & CMMI commitments
• Represent the support team in Change Management and Infrastructure meetings

Environment: AIX 5.3, Oracle 9i/10g, SAP system’s based on Netweaver 7.1, 7.0 & 6.40

Basis Consultant

Confidential, Connecticut

Responsibilities:

• Manage and support SAP systems in 3-system landscape
• Daily system monitoring for availability, performance, data updates and batch jobs
• Monitor backups of the SAP systems and escalate to level 2 teams for action
• Recommend issue-fixes and manage change control for implementing the software changes in production systems
• Define ‘Statement of Work’, generate effort reports and variances with the client
• Coordinated with the Functional Teams to configure and execute SAP change control functions including the transport management system (STMS), ABAP/4 workbench organizer
• Provide 24x7 support, on-call support via pager, and interfacing with the Pepperidge Farm help desk and IBM operations center
• Worked on a project, which emphasis on the efficient system storage utilization by cleaning up unwanted jobs, logs.
• Evaluation of jobs, and its necessity with the current business requirement and required, recreate old job or delete to improve the system performance

Environment: AIX 5.3, ORACLE 9.7, SAP R3 4.6C

Basis Consultant

Confidential

Responsibilities:

• Manage & support SAP systems
• Responsible for technology evaluation and proof-of-concept projects
• Prepare ‘Planning and Budgeting Cash-flow’ for IT projects
• Installed, administered and supported the SAP Production, QA and Development in a 2 system Landscape, with MS SQL environment with R/3 4.7, WAS 6.40
• Implemented SAP router, Planned, Configured Backup system, setup remote access, implementation of security,
• Integration of SAP with Exchange server, performance monitoring, setup EDI solution using UNITY systems)
• Day to day performance monitoring and trouble shooting of servers by analyzing R/3 system logs, and Workload (CCMS, RZ20, SM21, ST01/02/03/04, DB01/02/13/12, OS01/06) systems, established connections to source systems through RFC (SM59)

Environment: SAP R34.7, Windows 2003, MS SQL2000

Network/Systems Consultant

Confidential

Responsibilities:

• Involved in the full cycle, (from scope, project presentation, client approval, design, implementation, documentation and ) of small and medium scale network and security needs for various clients.
• Implementation of Intrusion Detection System sensor implementation for Checkpoint firewall
• Connected company locations with lease-lines Implement enterprise-wide email solutions across geographic locations with local servers and clients
• Implement enterprise-wide anti-virus solution across all locations
• Manage application servers hosted at the Corporate IT data center and knowledge transfer to other members

Environment: Cisco routers, managed & un-managed switches, Intel based IBM & Compaq servers, Windows 2000, RH Linux 7.0, Microsoft Exchange 5.5

Sr. IT Analyst

Confidential

Responsibilities:

• Upgrade the existing hub based network to switch-based network. Using CISCO Catalyst 2948G Switches.
• Support of network consists of Windows NT, SUN Solaris, and Microsoft Exchange.
• Rolling out of Windows NT 2000. Single Sign on using Confidential single-sign on

Environment: Cisco catalyst 2948G, Windows 2000

Network Consultant

Confidential

Responsibilities:

• Designed and implemented Corporate Network, upgrading existing ISDN circuit to T1.
• Configured CISCO Router with built in CSU/DSU for T1 (Frame Relay) circuit for Internet connectivity.
• Coordinated with ISP during setup and initial testing phases of T1 circuit. configured mailing solution with Microsoft Exchange Server 5.5 and installed Outlook Web Access for mail access through web browsers.
• Implementation and maintenance of heterogeneous network, which includes HP-Unix 11.0, Windows NT 4.0
• Designed & implemented the new LAN infrastructure consisting of multiple Catalyst 5500 switches and 2900 switches;

Environment: CISCO 2501, Exchange 5.5, Windows NT

Asst, Manager (Systems)

Confidential

Responsibilities:

• Lead 8 member team in various Network related projects
• Setup of Backup procedures and schedules.
• Tuning of the server for better performance.
• Establishment and maintenance of international leased data circuits of 2Mbps Along with a mixture of Micom, RAD, Multiplexers, Cisco Routers, and 3COM Switches.
• Installation and administration of Checkpoint Firewall.
• Configured access rules with Web Server E-mail server running Internet Mail Service on the DMZ.
• Maintenance and Administration of Microsoft NT 4.0, Exchange server and of the IP networks, performance monitoring and tuning of the network