SUMMARY:

• Prepared business objectives, Implemented SDLC, RUP,ALM agile methodologies in analysis, design, implementation and testing Phases
• Identified work flows, assessed processes using Windows, IBM Mainframes, UNIX, Client/Server, Web, LAN, WAN, and N - Tier; adhered to processes procedures organization standards for projects
• Elicit, gathered prepared documented business, interviewed stakeholder requirements, consulted business owners, senior management to understand the strategic objectives
• Prepared feasibility analysis, scope, provided project work estimates used business techniques tools, change management procedures
• Defined gap analysis, assessed reviewed system design with developers, system Architects, analysed, conducted meetings with stakeholders, structured walkthrough with stakeholders to review revise, update changes
• Defined functional requirements user requirements,, technical, recommended implement solutions
• Identified impacts of changes in various stages of design, development and testing, recorded risks on the projects
• Identified complex issues, offered adoptable, flexible with changes in solutions to various level of management
• A hands on professional with broad expertise and experience in Project Management, identified, issues and mitigation strategies
• Lead, coordinated teams successfully, track record of managing projects,excellent planning and organization skills with the ability to work independently and prioritize to meet deadlines
• Interpersonal communications skills, ability to develop and motivate team members and negotiate with representative from other areas within the organization.

TECHNICAL SKILLS:

Operating Systems: Windows XP/NT/2000,2003,Win7,UNIX, Linux

Modeling Tools: MS Visio, BPMN 2.0 HP Mercury Tools, Rational Suite (Rose, Requisite Pro, Clear Case, Clear Quest)

Office Suite: MS Office Suite - Word, PowerPoint, Excel, Access, SharePoint, MS Project

PROFESSIONAL EXPERIENCE:

Business Analyst

Confidential

Responsibilities:

• Prepared Project Charter for strategy, Identified ‘As Is’ and ‘To be’ for the business processes for register, voting locations, public relations, candidates voting results, managing list of Electors and NRC (Non registration cards)and other events
• Prepared business Plan updated business process to Multi events Elicited requirements from stakeholders for prerequisite skills, e-learning requirements for EMS system
• Identified costs benefits, feasibility and prepared Project Plan with objectives, cost for sessions
• Analyzed documented, stakeholder requirements, Joint Requirements Planning, Joint Application Design sessions
• Prepared, scope, objectives for Strategy after communicating with SME and senior management
• Draft Plan with risks and communication resources, constraints and timelines
• Planned stakeholder RO(Returning officers) meetings for planning sessions, prepared system requirement specifications, updated documented changes within assigned timelines using MS Project
• Co-ordinated, prepared, implemented process changes As-is and To be, flexible in analyzing needs of stakeholders
• Incorporated the inputs after analysing the cost, benefits with partnering in future collaboration in business activities, interviewing, facilitation, and presentation skills across diverse cross-functional teams

Business Analyst

Confidential, Toronto, ON

Responsibilities:

• Prepared Project Plan Charter, with scope, inclusions, exclusions, objectives, risks
• Analysed business processes for system tables, inquiry searches, message modules for E Treasury Systems
• Effectively managed stakeholder relationships for business strategy with diverse teams, planned projects
• Prepared, outlined business requirements, gap analysis involved in cheque requisition, electronic payment, direct debit, BARA, reports and system tables, banks interface SWIFT technology to interface with local banks
• Ensured projects within Scope, budget and established timelines for an efficient solutions
• Developed documented standard operating processes, procedures in accordance with Project Management
• Prepared, documented Test matrix, business requirement documents, templates, reports for MIS systems
• Plan UAT user acceptance test plan, executed, tested analyzed closed the defects, evaluate results
• Prepared, activity flow UML class, object, communication diagrams in MS Visio,resources,timelines in MS Project
• Involved in multiple initiatives simultaneouslycollaborated with developers, subject matter experts presented to management in MS Power point
• Analyzed tradeoffs between usability and performance needs

Business Process Analyst

Confidential, Toronto, ON

Responsibilities:

• Assessed existing end-to-end business processes recommended capabilities elicited requirements using interviews, document analysis, and requirement workshops amongst multiple stakeholders
• Designed use cases, developed business process models for requirements and analysis phases
• Prepared, reviewed design specifications align to the strategic objectives, identified, escalated resolved items, issues, ensured agreed upon requirements are properly supported by the delivered solutions
• Prepared, reviewed design specifications performed Joint Requirements Planning and Joint Application Design, identified, escalated resolved items, issues,
• Ensured agreed upon requirements are supported by the delivered solutions and implemented changes scheduled activities, supported ongoing customer relationships
• Prototype, designed interfaces with in functional areas and settle to another tax account for Receiver General(RG) by the government
• Implemented Feedback Ticketing System capability to actively monitor and resolve customer support related issues
• Planned Prepared documented executed test cases for Functional, UAT Testing and documented the results
• Prepared work breakdown structure with all the activities, and resources costs, schedules in MS Project
• Ensured deliverables are completed and presented in a timely basis and critically evaluate information gathered from multiple sources

Business System Analyst

Confidential, Toronto, ON

Responsibilities:

• Prepared Project Plan, risks communications Plan, maintain a change control framework with inputs from business owners, recorded impacts, changes elicited business, functional, regulatory requirements in collaborative work with stakeholders
• Prepared business requirement document BRD used requirements gathering techniques and organizational practices, standards
• Manage business documents for new trading, modeling and Investment Applications, prepared test scenarios, executed them
• Implemented changes for C Net payroll tax systems deductions for government payments and for purchase payments
• Ensured changes were implemented as per change management, documented, followed the approval process
• Monitored internal business metrics prioritization of deliverables across multiple projects, performed Functional, User acceptance testing, developed strategies, communicated across channels

Quality Assurance Analyst

Confidential, Toronto, ON

Responsibilities:

• Implemented end-to-end business solution for KRP Kiosk renewal Project
• Obtained inputs from functional experts, business leads and technical staff prepared solution alternatives and impacts at multiple levels
• Elicited stakeholders requirements for Service Ontario electronic kiosks offering public access, prepared business requirement document, created flowcharts for business process
• Identified Scope, use cases, prepared deliverables for address change, Driver abstract, plate renewal
• Facilitated Implementation for MTO Licensing and Control System (LCS) / Mainframe System on mainframe testing tools (TSO/SPF)
• Prepared updated requirements traceability, planned executed test cases, performed functional, regression testing,
• Prepare test plan identified test phases, defect life cycle, and presented to stakeholders teams, used Mercury quality Centre(HP)for Test requirements, Test plan, Test execution, Test defects
• Directed, managed and co-coordinating junior project staff on various testing timelines, schedules
• Coordinated UAT test cases for business testing cycles performed Business Acceptance Testing
• Tested user acceptance testing (UAT),monitored defect issues, ensured reported and resolved in timely manner

Business Analyst

Confidential

Responsibilities:

• Worked closely with subject matter experts, identified business requirements prepared design documents, Truncation and Electronic Cheque Presentment (TECP) & Mortgage Application, coordinating projects
• Described detailed design of the solution for the (TECP) project how to be developed for the Amicus transactional web site and when to be deployed in its Middle Tier, Front tier and integrated and test the application
• Conducted, RAD sessions structured walkthrough, documented Business requirements managed requirements to receive approval
• Incorporated change request for cheques description, Transaction search, Mortgage payments with new business rules and Implemented in new releases
• For Mortgage Application tracked loan application histories from their origins with class, identified the application assessed usability potentially integrated, verified, validated in accordance with administrative directions
• Checked the run status post- implementation to measure success; adhered to defined standards of improvement, best practices for success
• Evaluated performance metrics, established success rate graphs, participated in working with multiple stakeholders, for conflicting objectives, ensured specific measures for success.
• Managed detailed task lists and time estimates for staff, prioritized junior staff work efforts across multiple projects met project deadlines, used MS Project for assigning schedules and resourcesDeliverables: Business Requirement document, Work plans As Is, To be Process, UML Artefacts, Activity Diagrams, Work Flows Test strategy, Reports, Test plan, test cases Risks and Issue, Status reports