SUMMARY

• About 7 years of diverse experience in Financial (Banking, Mortgage Industry), Retail and Healthcare industries.
• Experienced in full life cycle system development, from requirements gathering and business case development to maintenance and project management using, RUP (Rational Unified Process), Waterfall, and Agile Methodologies.
• Excellent experience in business process flows, business process modeling, case tools, business analysis, gap analysis and organizational change management.
• Conducted Joint Application Development sessions and worked with executives, developers, and end - users to define the exact requirements needed by a software solution.
• Excellent Business writing skills in writing Business requirements document, USE Case Specifications, Software Requirements Specification (SRS) and Workflows.
• Experience in using software change and configuration management tools such as Clearcase, Clearquest and PVCS Tracker.
• Experience in using business modeling tools such as Rational Rose and MS Visio to generate data flow diagrams, process maps, flowcharts and UML diagrams.
• Excellent communication skills (both verbal and written).
• Exceptional analytical and reasoning ability.
• Experience in creating Request for proposals (RFP) and evaluating vendor responses to RFPs.
• Excellent coordination skills coordinating project requirements and issues with clients, senior managers, developers, subject matter experts and other analysts.
• Good knowledge of and management of requirement traceability matrices using requirement management tools such as Telelogic DOORs and Rational Requisite Pro.
• Excellent knowledge of software testing tools such as WinRunner, Loadrunner and HP Quality Center.
• Highly organized with the ability to manage multiple projects and meet deadlines.
• Effective contributor and motivator in a team environment.

TECHNICAL SKILLS

Programming Languages: Java, J2EE, shell scripts, XML, HTML,SQL

Operating Systems: UNIX, Solaris, MS Windows

Modeling Tools: MS Visio, MS Office, Rational Rose

Application Servers: Websphere Application Server, Websphere Portal, Tivoli Access Management, Tivoli Identity management.

Middleware Websphere: MQ, Message Broker

Content Management Tool: Sharepoint, IBM ECM

Requirements Management Tool: CaliberRM, Rational RequisitePro, DOORS, RRC

Testing Tool: Quality Centre, WinRunner, Rational ClearQuestMethodologiesAgile (Scrum), RUP,Waterfall

Project Management Tool: MS Project, Jira, Rational Team Concert (RTC)

MS Office Suite: MS Word, MS Excel, MS Outlook, MS PowerPoint, MS Access

PROFESSIONAL EXPERIENCE

Confidential, Cincinnati, OH

Business Analyst

Responsibilities:

• Interacted with team leads to gather requirements about functionalities need to be added/updated/enhanced.
• Worked extensively in order to understand loan application and web based UI.
• Prepared Functional Requirement Specifications based on questionnaire and meetings.
• Conducted AS IS -TO BE to better understand the legacy and expected system.
• Followed traditional Waterfall Approach for web-system upgrade.
• Created Process Diagrams and Data Flow Diagrams using MS Visio 2002.
• Involved in major part of Software System Development Life Cycle - Requirement Analysis, Implementation, Testing and Support.
• Maintained a file to track open requirements.
• Participated in Risk Mitigation Process to identify critical areas of risk and accordingly modified the process to reduce the same.
• Conducted UAT (User Acceptance Testing) .
• Helped testing team to understand the business process and prepare test scenarios.
• Conducted walkthroughs with development team and stakeholders.

Environment: Windows XP, MS Visio 2002, and MS Office 2003.

Confidential, Cranbery, NJ

Sr. Business Analyst

Responsibilities:

• Conducted user interviews, gathered requirements and analyzed the requirements using Rational Rose, Requisite Pro - RUP.
• Conducted JAD session with Stakeholders, users, vendor and SME’s, Project Manager for open and pending issues to develop specifications.
• Documented High Level Logical Data Models and BRD supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the actors to analyze and document business data requirements.
• Created Use-Case diagram, Sequence Diagram and Activity Diagram after accessing the scope of the Project and understanding the business processes.
• Modeled the AS-IS system and performed GAP Analysis for the existing system in order to map it to the To-Be system.
• Worked closely with the UI team to model the screens, which met user defined requirements, organizational and regulatory standards.
• Reviewed test cases written by QA team and made modification for better execution of test cases.
• Documented Requirement Traceability matrix in Requisite Pro for traceability of requirements through test cases.
• Coordinated with the PMO group in defining timelines & schedules for the project.
• Maintained and monitored Project progress status using MS Project.
• Communicated status of efforts to management and business partners on a regular basis to ensure that all stakeholders have accurate and current information throughout the process.
• Conducted User Acceptance Testing (UAT) with the stakeholders and business users
• Served as the primary point of contact between business and technical staff at all levels

Environment: UML, SQL, Windows Server 2003, Java, HTML, Excel, Visio, MS Project, Power Point,, Mercury Quality Center, Test Director, SQL Server 2005

Confidential, Columbia, MO

Business Analyst

Responsibilities:

• Facilitated meetings with Subject Matter Experts for Requirements Gathering and transforming them to functional specification.
• Acted as a primary liaison between business lines, operations, and technical areas throughout the project cycle.
• Conducted JAD sessions and meetings with developers, QA team, and users for communicating primary requirements, also discuss different versions of requirements, queries, and clarify the issues.
• Participated in writing data mapping documents and performing gap analysis to verify the compatibility of existing system with new business requirements.
• Created Requirements Traceability Matrix.
• Created requirements document for Data Extraction, Data Analysis and Loading process.
• Applied SDLC as a software development methodology.
• Reviewed Business Requirements Documents and the Technical Specification.
• Design UML diagrams like Use Case Diagram, Class Diagram, Sequence Diagram, and State - Diagram for project documentation using MS Visio.
• Coordinated UAT and executed environment build plans.
• Wrote SQL Queries to perform Data Validation.
• Organized and Performed GUI Testing, Functional Testing, Regression, and support for User Acceptance Testing (UAT).
• Involved in defect tracking and bug management using Rational Clear Quest.
• Planned, scheduled, and controlled projects based on plans and requirements outlined by the business.
• Interacted with developers to report data related bugs and re-tested the fixed issues.
• Involved in providing input for Modification and Enhancement Requests.
• Involved in meetings, walkthroughs and creating minutes of the meeting.
• Created and submitted weekly status report to the project manager.

Environment: MS office Suite, Java Script, HTML, Oracle, MS Visio, Rational Requisite Pro

Confidential, Portland, OR

Business Analyst

Responsibilities:

• Worked with the business users to define business requirements and analyze the possible technical solutions.
• Conducted user interviews, gathered requirements, analyzed, and documented Business requirements based on the analysis of loan processing workflow model.
• Conducted workflow, process diagram and gap analyses to derive requirements for existing systems enhancements.
• Assisted the testing team in developing the Test plans for quality assurance based on functional requirements.
• Performed User Acceptance Testing (UAT) for various web based and database related applications.
• Interacting with the development and testing teams to improve overall quality of the software.
• Developed Use case, Functional, Object diagrams using Rational Rose.
• Analyzed user problems, including automated and manual business processes and identified, researched, investigated, defined and documented business processes
• Act as a resource in understanding how IS systems carry out business functions and assists in ensuring the timely and effective implementation.
• Worked under sprint Iteration model and gained expertise.
• Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data within the Oracle database
• Assisted the PM in performing Risk Assessment, Management and Mitigation.
• Worked extensively with Mercury quality center
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance Testing.

Environment: MS office 2003, Visio, MS Project, Rational Test Manager, Data Stage, Mercury quality center.

Confidential, Louisville, Kentucky

Business Analyst

Responsibilities:

• Assisted in the initial project planning with the management along with project scope, budget, timelines and other parameters.
• Used Rational Rose to assist in engineering and development of Logical, Activity and Component views to better understand the requirements.
• System requirement specification documents, Test Cases and Test plans were extensively reviewed and analyzed.
• Gathered user requirements through interactions with clients from various corporate departments and converted these requirements into IT specifications.
• Internal and External stake holders were updated on the progress and changes were communicated throughout the project life cycle.
• Acted as a liaison between users, business stakeholders and technical team to keep them in sync with the project progress.
• Conducted GAP analysis to determine the project’s current status against the expected.
• Extensively used Rational Unified Process (RUP) guidelines through the SDLC
• Used Rational Clear Quest to maintain and track changes and enhancements done by thestakeholders.
• Developed Class, Activity and Sequence Diagrams and Collaboration diagrams to better visualization of the project by various teams.
• Rational Requisite Pro was used to reviewing and analyzing user requirements
• Traceability Matrix was used throughout the project to track changes.

Environment: Rational Unified Process (RUP), UML, Dreamweaver, Rational Test Manager, WinRunner, Rational Clear Quest, Windows, MS Office, HTML, Windows