SUMMARY:

• A results - driven Business Analyst with over 7+ years of superior performance in application development projects, implementations and improvements of business processes. Possess large spectrum of experience in dealing with industries like Healthcare and Banking.
• Implemented complex projects using various SDLC methodologies like Waterfall, Agile, and RUP.
• Expertise in implementing various projects in areas like resource management, finance, and new software tools for better management control.
• Experienced in creating and analyzing Business Requirements Documents (BRD), Functional Requirement Documents (FRD), System Requirement Specification (SRS) and Work Breakdown Structure (WBS) and propose changes as per various internal and external requirements gathered for process improvement.
• Traced requirements throughout the development process and verifying adherence using Traceability Matrix (RTM).
• Experienced in conducting Joint Application Development (JAD) sessions, project meetings, reviews, walkthroughs, and customer interviews.
• Had hand on experience in creation of Use Case Scenarios, process modeling using Use Case Diagrams, Data Flow Diagrams, Activity diagrams and Sequence Diagrams using MS Visio and Rational Rose.
• In depth understanding of the AS- IS and TO- BE business processes and experience in converting these requirements into technical specifications for preparing test plans.
• Conducted User Acceptance Testing (UAT), Black box, Unit, Functional, Integration, Regression testing and verifying performance, reliability and fault tolerance issues.
• Self - motivated, capable of setting up useful priorities and take instant decisions and apply them to meet given deadlines.
• Adjust easily to innovative concepts and tasks. Can undertake difficult mandates and meet tight deadlines.

TECHNICAL SKILLS:

OPERATING SYSTEM: Windows 2003 Server, Windows XP/2000/NT/98,UNIX

TESTING TOOLS: HPQC, Win Runner, Load Runner

FRONT END TOOLS: Adobe Photoshop, MS Excel, MS Office, MS Project

LANGUAGES: C, C+ +, HTML

REQUIREMENT MANAGEMENT: Rational Requisite Pro, Caliber RM, Rational Doors

MODELING TOOLS: MS Visio, Rational Rose, Caliber RDM

PROJECT MANAGEMENT TOOLS: MS Project, Share Point 2010, JIRA, Primavera

BUG TRACKING TOOLS: Rational Clear Quest

METHODOLOGIES (SDLC): Scrum, Agile, Rational Unified Process (RUP), Waterfall Model

DATABASE: Oracle, MS SQL Server, MS Access

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, CA

Business system/ Data Analyst

Responsibilities:

• Gathered business requirements from the clients and Legal team to prepare the BRD and to understand the business process flow.
• Performed Gap analysis and was involved in analysis of the technical specifications of the current system and the infrastructure needs.
• Synthesized User Interface and Business Process Requirements and translated it into the Business Requirement Document (BRD), to be used as input to the functional design specifications.
• Planned and defined the system requirements to Narrative Use Cases and Use Case Scenarios using the UML methodologies.
• Created Use Case Diagrams, Activity Diagrams, defined Process & business workflows inMS Visio.
• PerformedRegression Testingto ensure that existing functionalities and features are not impacted by new enhancements.
• Gathered business requirements through JRP and JAD sessions, one on one interviews of brokers and traders, surveys, controlled brainstorming sessions, prototyping and conducting JRP session with the management groups, vendors, users and the IT Group for open and pending issues to develop specifications.
• Designed and managed project plans and schedules.
• Managed issues and conflicts throughout the Project Life Cycle.
• Carried out UAT by developing test plan and test cases based on business and user requirements, technical specifications and product knowledge.
• Generate the reports using MSSQL and Excel.
• Prepare the power point presentation for the internal group to assist them in giving training for the new tool.

Environment: Agile, MS Visio, Word, Excel, PowerPoint, XML, SharePoint 2010, MS Project

Confidential, Pleasanton, CA

Business System Analyst

Responsibilities:

• Worked with internal team to build out of a high level roadmap and time line to achieve compliance.
• Participated in ICD 9 to ICD 10 codes conversion requirement gathering sessions and created high level business requirement document.
• Prepared product backlog working with product owner and other SME.
• Facilitated daily stand ups and managed task board with user stories and board.
• Used the Agile methodology throughout the project, and conducted Sprint sessions to complete the tasks and activities.
• Defined ICD-9 to ICD-10 mapping process using GEMs (General Equivalency Mapping) crosswalk file.
• Created Preliminary mapping between ICD-9 and ICD-10 codes.
• Extracted data from several databases to create a master list of the ICD-9 and ICD-10 codes.
• Ran reports using Excel and Business Objects to compare and verify data.
• Conducted Business Requirements walkthrough with the business owners as well as the Technical Stakeholders.
• Change Control Process - Led the Change Control Process for changes submitted for the BRD once the document was submitted to IT department.
• Documented the UAT Plan for the project and worked with the UAT Team to ensure every acceptance criteria for the requirements has been included in the UAT task plan
• Maintained the Traceability Matrix table to uniquely trace the identified business requirements to general design to testing as proof that requirements requested have been developed into a solution and that it has been tested and tracked.

Environment: Agile, MS Visio, Word, Excel, PowerPoint, XML, SharePoint 2010, MS Project

Confidential, San Francisco, CA

Business System Analyst

Responsibilities:

• Worked with the business teams to gather their report requirements.
• Performed GAP analysis by working closely with the users to understand their current state of information availability in and defined future needs based on analysis of business requirements.
• Organized and conducted review sessions with managers, team members, business managers and stakeholders
• Developed testing methodology and managed IT issues list during the UAT testing.
• Managed and advised on the development of test scenarios, and scripts.
• Managed the result comparison and reconciliation effort.
• Conducted walkthrough with IT to review issues found during UAT cycle
• Created High level and Detailed Functional Specification for Prime Services solution on Key Bank’s Corporation's product Control platform.
• Defined scope, objectives, deliverables and timeline; ensure that everyone adheres to them.
• Managed the requirement gathering effort. Identified all parties, functions, and systems affected by the project. Identified needs of all those affected.
• Coordinated meetings between different business units to gather requirement for new feeds to be developed out of the Impact settlement system.
• Trained Front and Middle Office user on Product control Platform functionality.
• Designed and built Showcase queries to facilitate data extraction and reconciliation process.

Environment: MS Office, MS Project, MS Visio, Test Director, Rational Unified Process (RUP), Rational Suite (RequisitePro), Business Objects, Windows XP.

Confidential, Louisville, KY

Business Analyst

Responsibilities:

• Assisted in the initial project planning with the management along with project scope, budget, timelines and other parameters.
• Used Rational Rose to assist in engineering and development of Logical, Activity and Component views to better understand the requirements.
• System requirement specification documents, Test Cases and Test plans were extensively reviewed and analyzed.
• Conducted GAP analysis to determine the project’s current status against the expected.
• Extensively used Rational Unified Process (RUP) guidelines through the SDLC
• Used Rational Clear Quest to maintain and track changes and enhancements done by the stakeholders.
• Business Use Cases Models, Use Cases and Vision Document were presented and explained to the development team.
• Developed Class, Activity and Sequence Diagrams and Collaboration diagrams to better visualization of the project by various teams.
• Rational Requisite Pro was used to reviewing and analyzing user requirements
• Traceability Matrix was used throughout the project to track changes.

Environment: Rational Unified Process (RUP), Dreamweaver, Rational Test Manager, WinRunner, Rational Clear Quest, Windows, MS Office, HTML, Windows

Confidential, Westbrook, ME

Business Analyst

Responsibilities:

• Performed GAP Analysis for the modules in production, conducted feasibility study and performed impact analysis for proposed enhancements.
• Designed new process flows and documented the business process and various business scenarios and activities of the business from the conceptual to procedural level and prepared Business Workflow models.
• Conducted thorough questioning to understand and record the requirements as user stories and created visual models or wire-frames that can be reviewed and understood by both business and technical personnel.
• Primary Intermediary between the Subject Matter Experts such as Portfolio Managers and Relationship Managers to understand and identify the Business needs, Rules, Processes & Interface Specifications.
• Created Use Case Scenarios and maintained the Textual Use Cases (Business Use Cases, System Use Cases) and modeled Use Case Diagrams, Activity Diagrams, Sequence Diagrams and Business Flow Diagrams.
• Revised functional specifications and other core materials throughout the SDLC, making all necessary revisions for defect correction and requirement clarification /refinement.
• Collaborated with the QA team to perform UAT, develop the test plan, test conditions and test cases to be used in testing based on business requirements, technical specifications and/or product knowledge.

Environment: Windows XP/2000, SQL, MS Office, XML, MS Visio, Java/J2EE, HTML, Win Runner, Load Runner, HP Test Center, ClearQuest.