SUMMARY:

• PMI certified Project Manager and Risk Management Professional with 9+ years of experience in IT industry. And in - depth knowledge in various domains like Healthcare, Financial, Auto Insurance, and Property & Casualty Insurance.
• Integral leader who excels at developing detailed project plans based on system requirements, along with providing critical feedback for designs while developing project use cases, schedules, and strategy documentation to maximize efficiency.
• Top performer who improves project-specific plans and performs pre and post project analysis.
• Experience managing resources, both contractors and FTEs, onsite and offshore.
• Excellent communicator who interfaces between all engineering professionals and clientele through to executive level.
• Ambitious self-starter who demonstrates superior attention-to-detail and sharp analytical abilities.
• Core competencies: Software Project Management, Agile Project Management, Scrum Implementation, Delivery Management, Vendor Management.
• Expertise in MS Office Suite
• Expertise in structured and agile PM methodologies
• Business goals, structures, best practices knowledgeable
• PMP
• 5+ yrs. of Project Management leadership
• Scrum Master and Business Analyst work experience
• Project schedule development, tracking and reporting
• Full SDLC (waterfall, scrum, iterative, etc.)
• Risk identification, grading, and mitigation
• Responsible for end-to-end project phases including initiation, planning, execution, controlling and closure.
• Cross functional team management
• Issues escalation and risk management
• Project communication and status reporting planning and coordination (pre/post implementation)

TECHNICAL SKILLS:

Methodologies: SDLC, QALC, Agile, RUP, Waterfall

Business Skills: Requirements Gathering, JAD/JRP sessions, Business Process Analysis & Modeling Gap Analysis, Use Case Modeling, SWOT analysis

Documentation & Management Tools: MS Project, Office, Adobe Suite, Clarity, Rally, Sharepoint, MS Team Foundation Server

Languages: C, C++, VB - Script, SQL, XSLT

Web/Other Technologies: HTML, DHTML, XML, IBM BPM 8.5.6

Databases: IBM DB2, Oracle, MS SQL 2008, MS Access

Servers: Websphere, JBoss4.0, Apache Web Server, Tomcat

Standard and Codes: HIPAA 4010A1/5010, ICD-9CM ANSI, X12, HL7

Testing Tools: Winrunner, Test Director, Test Partner, DevTest/LISA, Quality Center, BugZilla, JIRA

Operating Systems: Windows 2000/XP, LINUX, UNIX

PROFESSIONAL EXPERIENCE:

Confidential, Madison, WI

Project Manager

Responsibilities:

• Involved working with Business Clients, Vendor, Internal Customers, PMO and Project Team throughout the life cycle of the project. And held regular meetings with all the stakeholders to review open issues and any upcoming opportunities. Bi-weekly meetings scheduled with customer executive staff to have an overall technical review, discuss product performance, quality and support.
• Responsible for planning, maintaining and adjusting the timelines strategically according the needs of consumers of this system. Managed cross functional teams internally to proactively cater all customer requirements and ensure on time delivery of software as committed.
• Tracked customer delivery roadmap, resources, change management, budget to mitigate any risks. Developed and maintained Customer Dashboard to inform multiple stakeholders and viewpoints are aligned accordingly
• Identified the project gaps and effectively influenced any major issues. This included working with the team to enhance the project plan, bug tracking system, release process and the test process.
• Managing and interacting with the vendor on various issues related to development, testing and support.

Confidential, Madison, WI

Project Manager

Responsibilities:

• Involved in the preparation of project documentation including Statement of Work (SOW), Functional Requirements, Business Requirements, Design documents, Project Plans, Wireframes, other SDLC and analysis documents.
• Developed and maintained all required project documentation.
• Worked closely with Technical Architects, Leads & Subject Matter Experts (SME’s). Facilitated coordination meetings to translate functional requirements into technical specifications and designs.
• Proactively managed any changes to project scope, identified potential risks and corresponding contingency plans in order to mitigate them.
• Worked effectively with client PMOs in a highly structured and compliance environment.
• Developed timelines for project delivery, and managed projects and resources to the successful completion.

Confidential, Madison, WI

Project Manager

Responsibilities:

• Developed a project roadmap which includes Project Plan, Scope Management Plan, Schedule Baseline and Communication Plan. Implemented issue and risk identification, mitigation strategies and resolution meetings.
• Ensured that the project plan maintains tasks, schedules, estimates, and status in order to disseminate the information to project team members and to the customers.
• Scheduling, tracking, managing budgets, risk and reporting of the projects were managed.
• Directed and provided corrective actions when performance fallen below estimated.
• Interacted with customers to get technical requirements and clarifications for offsite team
• Facilitated coordination meetings between client team and vendors (Mitchell Medical, GXS and Data Dimensions) on various aspects such as requirements gathering and analysis, issue resolving and test coordination sessions etc.

Confidential, Madison, WI

Associate Project Manager

Responsibilities:

• Responsible for planning, directing and coordinating the project from Initiation to Implementation.
• Managed Project Costs, Resources, Change Requests, Risks and Issues at the project level to ensure that maximum business benefits are maintained.
• Created and reviewed high-level Project Plans; ensured that the scope and approach are fully understood by all stakeholders.
• Support and guided the Agile-Scrum methodology for development process. And effectively used Agile management tool RALLY. Organized daily standup scrums and sprint retrospectives meetings with onshore and offshore meetings.
• First project in Confidential claims system, which had zero defects in User Acceptance Testing (UAT) and very minimal SWOT after going to production (appreciation from all over to whole team).
• Responsible to keep track of signoffs from the concerned signatories on projects

Confidential, Madison, WI

Associate Project Manager

Responsibilities:

• Lead complete project lifecycle from requirements gathering, development, testing to implementation.
• Worked with different stakeholders to ensure requirements are clearly defined. Also, created and tracked project management plans and WBS using MS Project/Excel.
• Prepared basic design diagrams including flow charts, data flow diagrams using MS Visio following the UML conventions.
• Organized a number of JAD sessions wherein the SME’s, designers, developers and testers could communicate to enhance the quality of the desired product.
• Participated in design walk-through with SME’s and the technical team.
• Assisted Quality Assurance team while conducting the UAT.

Confidential, Madison, WI

Project Coordinator

Responsibilities:

• Involved in the review of requirements meetings along with Project Manager, SME’s, Tech Leads, Business Analysts and other team members.
• Assisted project manager on the coordination and deployment of various modules within the project.
• Collected project metrics, drafted and created charts. Responsible to report these metrics to PM, team and clients.
• Interacted with developers in the reviews and modifications of the product specifications.
• Verified the 4010 ANSI EDI and 5010 ANSI EDI files in CLAREDI.
• Created different types of Auto & Home Owners, Policies aka Line/Types in AutoPlus and Claims in COPS respectively (IBM-MainFrame Applications).
• Worked closely with clients and also with other teams to ensure the application reliability.

Confidential, Madison, WI

Scrum Master

Responsibilities:

• Work with Product Owners in order to understand the business strategy, goals and objectives. Educated the team with respect to grooming stories and maintaining product backlog.
• Guiding the team in getting self-organized within Agile Framework.
• Tracked project milestones and deliverables, and ensure that deadlines are met.
• Removed impediments during sprints to meet iteration goals.
• Conducted regular stand ups, grooming sessions, retrospection meeting & conduct capacity planning for each sprint.
• Produced burn-down charts & velocity charts to senior leadership weekly and on-requirement basis.
• Providing all the support to the team using servant leadership style &scrumteam focus on applying agile principles to deliver business values.

Confidential, Madison, WI

Scrum Master

Responsibilities:

• Facilitated different Scrum ceremonies (Daily Stand ups, Sprint Planning, Sprint Review, Sprint Retrospective etc.)
• Tracking and managing progress of backlog items and helping the team in delivery commitments by removing the impediments as early as possible.
• Worked closely with the management team to set client expectations. Also handled Go-No Go meetings.
• Managed the daily team burn-down charts and tracked the team updates on Rally Agile Tracking System.
• Recurring coordination with the Product owners to groom product backlog and prioritize the requirements.
• Tracked Team progress, team velocity and created reports and other metrics against goals on an ongoing basis.

Confidential, Pittsburgh, PA

Business Analyst

Responsibilities:

• Business and system requirements were elicited by conducting JAD sessions.
• Use cases were developed to demonstrate business requirements to IT development team.
• Performed Gap analysis and documented inconsistencies between the product enhancements.
• Analyzed the system and developed an As Is and To Be models for Account Open Business Process.
• Ensured the creation of key project documents such as: Product Design Requirements, System Requirement Specifications, Quality Plan, and Risk Management Plan, are developed according to the Design Control procedures.
• Used SQL Server Query Analyzer to test the source system database.
• Performed Root cause and Trend analysis for productivity and quality of various teams over the weeks.
• Project Management activities, which include preparing Resource Plan, coordinating with WBS efforts, implementation of Management Plans, Stop Light Report generation.

Confidential - Boston, MA

Business Analyst

Responsibilities:

• Conduct user interviews, gathering and analyzing business, functional, and non-functional requirements using Rational RequisitePro. Responsible for identifying and documenting business rules and creating detailed Use Case.
• Refined and realized Use Case models created UML diagrams to reflect use case text narratives.
• Presented the application walk through to the business users and higher management.
• Coordinated the pre-production deployments, review and also involved in getting the approvals for exceptional deployments.
• Communicated the status to management and clients (adherence to schedule, risks, conflicts and dependencies).
• Involved in preparation of Release Strategy and Release Plan documents. And collaborated with Environment Coordinators on environment planning, setup and configuration of pre-production environments.