SUMMARY:

• Industry domain experience in Financial Budgeting, Insurance, Mortgage, Risk Management.
• Investment Bank expertise includes Broker - Dealer operations, Risk Scoring, Collateral & Limits Management, Performance Measurement, and Portfolio Attribution.
• Hands on experience in creating Business Process Models, which defined the high level business activities, processes and provided a foundation for the Use Case model.
• Experienced in development methodologies including Rational Unified Process (RUP) using Rational Rose, Requisite Pro, Unified Modeling Language (UML), Agile Development SDLC, Waterfall SDLC and Object Oriented Analysis (OOA) using DOORS.
• Business documentation skills include Business Requirements (BRD), USE Cases, Business Process Architecture, System Requirements Specification (SRS), Data Dictionary, Business Continuity Plan (BCP), Disaster Recovery Plans (DRP), Business Process Modeling Notation (BPMN) and Unified Modeling Language (UML) diagrams.
• Mortgage Industry expertise includes Counterparty Credit Risk Management, Mortgage Backed Securities, Performing Loans, Credit Losses and e-Mortgages.
• Interacting with stakeholders, gathering requirements, rating them and assigning priorities to each of them.
• Elicitation techniques like interviewing, questionnaires, brainstorming, focus groups, prototyping, cost/benefit analysis and risk analysis.
• BBA degreed professional with experience in Business Strategy, Process Modeling, implementation and integration solutions, utilizing quantitative and qualitative analytical skills.
• Extensive experience in conducting GAP analysis, SWOT analysis, Cost benefit analysis, NPV and ROI analysis.
• Working knowledge of SDLC.
• Requirements management using tools like DOORS and Rational Requisite Pro. Extensive experience in working with metadata and analyzing it to check whether there is consistency in the expected results.
• Certified as a Scrum Master
• Strong technical skills in C, SQL Server 7.0/2000, MS Access 2007, MS Visio 2003, Adobe LiveCycle Designer, HP Quality Center(HP Service Desk, HP Service Manager, Mercury Test Director), BMC Remedy, Service Now, Jenkins, Mule soft, Cloud Hub, SVN Repository.

TECHNICAL SKILLS:

Financial Applications: Moody’s Risk Calc 4.0, Moodys Credit Edge, Moody’s Risk Analyst, @Risk, SNL, Bloomberg.

Business & Data Modeling Tools: MS Excel, MS Word, MS PowerPoint, MS Access, Visio, DOORS, MS Project, Adobe LiveCycle Designer, Jenkins, CloudHub, Mulesoft, Version Control with Subversion (SVN).

Methodologies: RUP, Agile, Waterfall, SWOT.

Databases: Tableau, Business Objects, Access, SQL Server

Testing / Tracking Tools: HP Quality Center, Rational Suite including Rose and Requisite Pro, Load Runner, QTP, Service Now, SRS, Remedy, Clear Quest

Operating Systems: MS Windows NT/98/2000/XP/7/8, Unix, Linux.

PROFESSIONAL EXPERIENCE:

Confidential, TX

Business Analyst

Responsibilities:

• Create and maintain updated documentation on business processes, applications and business solutions including process flows, functional specifications, user stories and job aids.
• Worked with on-site and offshore IT business clients using solid communications during meetings to execute new and current projects plan creating new procedures to cut costs on upcoming projects by analyzing and documenting past successes, best practices, and future implementation.
• Collaborated with all participants in software development projects providing support for the developers and testers as they set up their build in development/test environments.
• Ensured all changes are following Release Management process (e.g. Waiver Form, Entrance and Exit Criteria, Sign-offs, etc.)
• Managed the production implementation plan for each release; including creation of consolidated release playbooks, playbook reviews, facilitation of implementation bridges, and release status communication throughout the release process.
• Recommended new processes, procedures and tools to continue to improve and increase the software engineering processes and practices associated with continuously building, deploying, and updating software and environments.
• Coordinating with Business Users and Development team for setting up Test Environment, Test Data and Backend Interfaces.
• Developing SDLC required documents and ensure SDLC standards are implemented throughout the project lifecycle.
• Perform builds, execute build tests, document results and publish software with build notes.
• Ensure back-up and recovery mechanisms for source code are in place and working.
• Create and maintain policy, procedure and work instruction documentation.
• Review, analyze, and evaluates business system and user needs.
• Research, define and document current "As is" business processes.
• Elicit requirements using interviews, document analysis, business analysis, and workflow analysis.
• Serve as the conduit for the flow of requirements between the customer community (both internal and external) and the technology and support teams.

Confidential, Washington, DC

Business Analyst (Consultant)

Responsibilities:

• Collaborative skills working across teams and lines of business in Front Office trading floor and Middle Office environments.
• Leading successful Integration effort between Strategic Initiative Pricing & Execution (PE) and CMH.
• Meticulously identified, presented errors in PE-CMH Integration effort.
• Analyzing back book loans to be securitized as a part of Stock Pooling effort
• Lead coordination with cross functional teams and upstream and downstream systems to ensure any impacts to the functional change to and from the systems.
• Directly working with internal business units to identify potential areas of improvement and create viable solutions for such requests.
• Providing business users/traders technical know-how to meet business needs.
• Maintain business rule document for loans that could not be securitized due to Special feature codes (SFC) restrictions.
• Designed and modified queries to compare Hedging Selection tool and P&L reports for detailed testing.
• Spearheaded the process for eliciting requirements form users to ensure that Business requirements documentation were accurately specified, communicated and understood by technical implementation team.
• Involving in project planning and meetings with different groups for any upcoming releases.
• Participated in bug review meetings with software developers, QA engineers, managers and suggested enhancements to the existing application from business perspectives and also provided solutions to existing bugs.
• Developed post-implementation reviews through coordination with QA teams, developers and in-house business users in order to draw out lessons learned and ensure benefit realization.
• Extensively involved in diagnosing Production issues arising from the WL desk and responsible for providing both short term resolution and long term systematic solutions.
• Brainstorming possible risk scenarios, thus formulating and implementing ad-hoc solutions to stay within the project budget.

Confidential, VA

Business Analyst (Consultant)

Responsibilities:

• Re-engineered the existing Internal ratings model for each major customer type such as Banks, Credit Unions, Thrifts, MBs, MIs, Broker Dealers, HFA's and MF (Investors and Operators) that included switching from a pre-defined scale based rating system to a Probability of default based ratings system, which is more consistent with OCC standards.
• Managed Business Process Redesign using Six Sigma methodology for the Counterparty Credit Risk Management in the areas of Counterparty Eligibility Assessment, Risk Surveillance, Risk Mitigation and Corporate Governance and Audit Compliance for single family, multi-family and capital markets services.
• Project required extensive use of Business data reporting tools such as Micro Strategy and Business Objects.
• Devised and implemented a business solution to track counterparty risks to Freddie Mac business.
• Responsible for Conducting JAD Sessions, requirements and Change Requests (CR) meetings.
• Led the team in collecting and writing the business requirements.
• Worked as a SME for the UAT.
• Collectively created prototypes to present to the business for the business requirements.
• Created Business cases and worked closely with the model governance to obtain the approval on models and their usage by the business teams.
• Created business data glossaries and worked with the system architects to create system mappings and logical data models.
• Actively created the task lists, Project plans, test plans, and updated MS Project in accordance with the business project manager.

Confidential, TX

Business Analyst (Consultant)

Responsibilities:

• Performed Business Analysis, System Analysis and Budget Analysis
• Core team member in the Budgeting committee for the IS division. Some of my roles also included process development and process easing for the user. Primary in charge for metrics reporting with claims and insurance data
• Primary in charge for the collection of data and analyzing the same for Budget analysis.
• Performed various analyses for presentation to the budget chair. Some of the standard budget analysis includes ABC analysis, ROI analysis, Onion Analysis, and planning analysis.
• Generated reports off the data collected and entered into the budget system, on timely basis for the budgeting committee.
• Primary in charge for the documentation of process and task completion document.
• Analyzing various processes after the budget completed as lessons learned, with a motto of “How can we make it easier and better”.
• Responsible for ad-hoc reporting for the Commercial Client Management department.
• Review roles and be an intermediary between the Commercial Client Management department and other departments in the company.
• Responsible for tracking and keeping notes on number of claims with related clients.
• Tracking of burn rates, project starts, and project completions. f clients as new process are created and documented.
• Conduct review meetings between several departments.
• Reporting against MPS using MS Access, MS Excel, and Business Intelligence tools.
• Project required extensive use of Business data reporting tools such as Tableau and MS Access based VB reporting.
• Track production issues using remedy and report periodically to group charged with monitoring uptime and efficiency of production application.
• Extract data, format and run reports, or perform specific analytical functions using ITSM application modules e.g. Incident, Problem, and Asset.

Confidential, TX

Business Analyst (Consultant)

Responsibilities:

• Managed the project of re-engineering the entire credit sales application of CitiFinancial as a SCRUM Master using AGILE methodology with a team consisting of Product owners, BAs, Designers, Developers and Testers
• Managed all activities of weekly sprints to develop the self-service web-based oriented architecture platform that allowed customers to access their loan account information and make online payments and integrated existing Banking Data Warehouse to source from multiple internal and external source systems into a central, consolidated company-wide customer database in a timely manner.
• Reengineered business processes and managed high-level implementation plans, data models, and process models in a web-based Service Oriented Architecture to integrate cross-functional lines of business.
• Conducted user interviews, gathered requirements, analyzed and documented business requirements based on the analysis of mortgage loan processing workflow model.
• Created and maintained the Requirement Traceability Matrix (RTM) between the requirements and other products such as design documents and test plans.
• Initiated Use Case using UML, which provided the framework for potential use case deliverables and documented BRDs, FRDs using DOORS.
• Ensured verification and sign-off of business requirements by various stakeholders/investors under SOX Compliance.
• Created Gantt chart and used them to develop project schedule, allocate resources and make cost estimates using MS Project.
• Created Test Acceptance Report and made sure all test cases have been executed and all non-deferred defects have been resolved.
• Involved in regular reports, feedback and communication with the management, coordinating the team members and maintaining the project delivery and documentation of project.
• Created UAT Test Strategy and Plan and conducted detailed walkthrough sessions with all stakeholders to communicate their responsibilities and effort requirements for the UAT.
• Lead Performance Testing during UAT, tested for Load and response time

Confidential, Rockville, MD

Business Analyst (Consultant)

Responsibilities:

• Worked with cross functional teams in order to establish comprehensive business and functional requirements and then translated those requirements into software design specifications.
• Prioritized the requirements gathered from financial specialists, business users, domain experts through interviews and JAD sessions.
• Identified the deliverables at the end of the inception and elaboration phase of the Rational Unified Process (RUP) life cycle in terms of business modeling and requirements analysis.
• Conducted various meetings and interacted with the analysts, and developers to discuss Enhancement and Modification Request issues.
• Extensive experience in writing requirements for Source to Target Transformation for obtaining data from multiple data sources.
• Conducted demo sessions for database architect and ETL developers for fitting the data from the new sources.
• Version control of the artifacts generated within the life cycle using Rational Clear Case.
• Performed Functionality testing and regression testing
• Created business process workflow diagrams (Activity diagrams) for the as-is and to-be process in Rational Rose.
• Created Business Use-Case Model and Business use Case specifications after accessing the status and scope of the project and understanding the business processes.
• Created and managed use-case templates and traceability relationships in RequisitePro.
• Managed all the requirements (Business and Application use cases) in RequisitePro, making requirements available to all team members and to maintain traceability between requirements, design, SIT test cases and UAT test cases.
• Conducting and tracking SIT and UAT using HP Quality Test Center.
• Prepared Logical Data Models that contains set of diagrams and supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the data elements to analyze and document business data requirements.
• Managed and controlled change using Clear Quest, associated requirements to specific change request/enhancements/defects and made sure that other teams were following the change requests guidelines.
• Linked business processes to organizational objectives, performed critical path analysis, and identified opportunities for business process improvement.
• Updated the issues log with all issues identified during UAT and created defect tickets in clear quest for all defects and enhancements identified during UAT.
• Analyzed user requirements, attended Change Request meetings to document changes and implemented procedures to test changes using the HP Quality Test Center.